settlement discount

I'm so pleased with the good service i received from capitec in Beaufort West. I moved to capitec today after i realized i paid to much banking fee's at my previous bank. The gentleman at the door greeted me and was very friendly asking me how they can assist me. After i explained that i needed a account, i met with one of the consultants named Bianca. She went the extra mile for me and explained all the costs and even showing me around the easy banking app. Thank you so much Capitec and Bianca. I'm looking forward to banking with you for a very long time. Regards Corné van Eeden

Don't even bother with complaining YOU WILL NOT GET A SOLUTION. Just move your account!

Thanks to your horrendous card design, my card number has been wiped off from the back of my card. After visiting your branch in September, I was told that I would have to pay R70 for another card because I have had that one for more than 6 months of which 3 months were lockdown. At the time I visited the branch, I had the card for 6months and 3 days. Is this the pathetic service I have come to expect from your bank?

I'm totally disappointed by Capitec Ficksburg, since from yesterday the Deposit functionality was not working. even today, and the staff are not willing to assist or even explain what can we do to be able to deposit. I wanted to deposit for my wife to be able to load petrol as she was stranded at the petrol station. we had to asked for other people who are using other banks so that we can deposit for them so that my wife can be able to load petrol. Bad service from Capitec Bank, i will never ever recommend any person to use Capitec Bank.

I'm so disappointed with capitec, I made a mistake by transferring money to the wrong account number /cellphone number. I quickly went to the brach to to revesal, the consultant at capitec westonaria logged the query and she said she called the person I mistakenly transferred the money to, and the person did not answer. To my surprise I called the number and the person answered. I was told to wait 14 days, I went again to the branch on day 15, I was told to get a lawyer in order for me to get my 500. Today again I phoned head office, spoke to Gugu vilakazi, she told me that there is nothing she can do, I must just get a lawyer, I asked to speak to a supervisor, she muted the call after that she put me on hold for too long, she then told me that all the supervisors went to the meeting, I told her that Im going to take the matter further, she then transferred the call to Alfred malapile who was very. All I want is my money, the who the money was transferred to told them to transfer the money back to me as they holding it. My sons school is erears due to capitec

Jabulani Mall Capitec Branch is Very useless and filled with lazy employees.

I want my money refunded back to me. Since July the 3rd there is a debit order going of of R175 from ss leg. August the same thing yesterday the same. Please i just want my money back please. Amina Hassam

my sister was sending money form her nedbank account to me on my capitec, i mistakenly gave her the wrong account number, 2 digits mixed. nedbank tried to recall the money , capitec is not assisting at all they keep saying the is nothing they can do, they did not even attempt to call that preson, that money is for my child"s fees. please help.

Tashreek at the Capricorn branch in Muizenberg deserves a double, triple platinum medal for the exceptional and phenomenal services that he provided me. He is the PERFECT example of excellent customer service and should be recognized as the Brand Ambassador for Capitec Bank. Consultants like Tashreek are very rare and should be treated gold within the working environment. Personalised credit provided by a personalised consultant. Tashreek deserves any promotion and recognition possible!!!

I'm so pleased with the good service i received from capitec in Beaufort West. I moved to capitec today after i realized i paid to much banking fee's at my previous bank. The gentleman at the door greeted me and was very friendly asking me how they can assist me. After i explained that i needed a account, i met with one of the consultants named Bianca. She went the extra mile for me and explained all the costs and even showing me around the easy banking app. Thank you so much Capitec and Bianca. I'm looking forward to banking with you for a very long time. Regards Corné van Eeden

Don't even bother with complaining YOU WILL NOT GET A SOLUTION. Just move your account!

Thanks to your horrendous card design, my card number has been wiped off from the back of my card. After visiting your branch in September, I was told that I would have to pay R70 for another card because I have had that one for more than 6 months of which 3 months were lockdown. At the time I visited the branch, I had the card for 6months and 3 days. Is this the pathetic service I have come to expect from your bank?

I'm totally disappointed by Capitec Ficksburg, since from yesterday the Deposit functionality was not working. even today, and the staff are not willing to assist or even explain what can we do to be able to deposit. I wanted to deposit for my wife to be able to load petrol as she was stranded at the petrol station. we had to asked for other people who are using other banks so that we can deposit for them so that my wife can be able to load petrol. Bad service from Capitec Bank, i will never ever recommend any person to use Capitec Bank.

I'm so disappointed with capitec, I made a mistake by transferring money to the wrong account number /cellphone number. I quickly went to the brach to to revesal, the consultant at capitec westonaria logged the query and she said she called the person I mistakenly transferred the money to, and the person did not answer. To my surprise I called the number and the person answered. I was told to wait 14 days, I went again to the branch on day 15, I was told to get a lawyer in order for me to get my 500. Today again I phoned head office, spoke to Gugu vilakazi, she told me that there is nothing she can do, I must just get a lawyer, I asked to speak to a supervisor, she muted the call after that she put me on hold for too long, she then told me that all the supervisors went to the meeting, I told her that Im going to take the matter further, she then transferred the call to Alfred malapile who was very. All I want is my money, the who the money was transferred to told them to transfer the money back to me as they holding it. My sons school is erears due to capitec

Jabulani Mall Capitec Branch is Very useless and filled with lazy employees.

I want my money refunded back to me. Since July the 3rd there is a debit order going of of R175 from ss leg. August the same thing yesterday the same. Please i just want my money back please. Amina Hassam

my sister was sending money form her nedbank account to me on my capitec, i mistakenly gave her the wrong account number, 2 digits mixed. nedbank tried to recall the money , capitec is not assisting at all they keep saying the is nothing they can do, they did not even attempt to call that preson, that money is for my child"s fees. please help.

Tashreek at the Capricorn branch in Muizenberg deserves a double, triple platinum medal for the exceptional and phenomenal services that he provided me. He is the PERFECT example of excellent customer service and should be recognized as the Brand Ambassador for Capitec Bank. Consultants like Tashreek are very rare and should be treated gold within the working environment. Personalised credit provided by a personalised consultant. Tashreek deserves any promotion and recognition possible!!!