BD
Bongile D
1 reviews | Active since Oct 2020
07 Oct 2020, 10:21
Bad Service
I'm totally disappointed by Capitec Ficksburg, since from yesterday the Deposit functionality was not working. even today, and the staff are not willing to assist or even explain what can we do to be able to deposit. I wanted to deposit for my wife to be able to load petrol as she was stranded at the petrol station. we had to asked for other people who are using other banks so that we can deposit for them so that my wife can be able to load petrol. Bad service from Capitec Bank, i will never ever recommend any person to use Capitec Bank.
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Replies (1)Capitec Bank's replyOfficial
07 Oct 2020, 14:25Hi Bongile
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply07 Oct 2020, 14:25
Official
Hi Bongile
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
