Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Rage Shoes & Clothing is described by shoppers as an adversarial experience across almost every touchpoint. Customers consistently report credit bureau listings they say are wrong, payments that vanish from accounts, exchange and refund requests refused on policy technicalities, and till staff who do not greet or assist. Isolated praise for individual consultants stands out against a strongly negative pattern.
Top Strengths:
- •Product Quality & Value: The relatively strongest theme, though still weak. Shoppers value the low price points and buy footwear out of season to save, and some note uppers and fabric hold shape, but soles and glue failures dominate.
TrustIndex
1.6
NPS Score
-98
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Rage Shoes & Clothing
What do customers say about Rage Shoes & Clothing?
Based on recent customer reviews, Rage Shoes & Clothing is described by shoppers as an adversarial experience across almost every touchpoint. Customers consistently report credit bureau listings they say are wrong, payments that vanish from accounts, exchange and refund requests refused on policy technicalities, and till staff who do not greet or assist. Isolated praise for individual consultants stands out against a strongly negative pattern.
What is Rage Shoes & Clothing's biggest strength?
Rage Shoes & Clothing's biggest strength, according to Hellopeter's AI analysis, is Product Quality & Value. The relatively strongest theme, though still weak. Shoppers value the low price points and buy footwear out of season to save, and some note uppers and fabric hold shape, but soles and glue failures dominate.
What are the most common complaints about Rage Shoes & Clothing?
The most common complaint about Rage Shoes & Clothing, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Support. A recurring theme is being ignored at the till, no greeting, and open attitude from cashiers and store managers. Head office lines ring out, emails receive only auto responses, and promised callbacks rarely happen.
Is Rage Shoes & Clothing trustworthy?
Rage Shoes & Clothing has a TrustIndex of 1.6 out of 10 on Hellopeter, based on 81 reviews in the last 12 months. Hellopeter has tracked Rage Shoes & Clothing across 1,312 total reviews. How is the TrustIndex calculated? →
Recent reviews (81)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2023
****
**** if you don't know your right you'll fall it. I pay my *** in time of which their payment plan is 6 months. I owe R600 in total suddenly I'm supposed to pay R200 I called them I didn't get help from them they claom that they are charging me for the next coming month. How's that possible? They even a stinking attitude.
1 reviews | Active since Jun 2023
****
**** if you don't know your right you'll fall it. I pay my *** in time of which their payment plan is 6 months. I owe R600 in total suddenly I'm supposed to pay R200 I called them I didn't get help from them they claom that they are charging me for the next coming month. How's that possible? They even a stinking attitude.
1 reviews | Active since Sept 2025
Bad service
If I could give it 0 stars I would. I had an *** with them that I settled in December of 2025. And I've since requested to close it and I've received a paid up letter. Tell me why my credit score has been declining because of an "arrears" *** with Rage. When I check today, I see that there's 2 accounts, the one I settled and another that is in arrears (with the same credit limit, showing that it was last paid in Nov of 2025) When I called the *** centre today, I am told that it was an error on their side. Something most clients are dealing with, the lady said all accounts will be sent in "bulk" so that the listing can be removed. Mind you I cut ties with them last year December, almost a year later and they didn't see this error? There was no remorse from the agent, no sense of urgency, they are just going around ruining peoples credit records for nothing I am VERY DISAPPOINTED AT THE SERVICE IVE RECEIVED FROM RAGE. I WANT MY NAME CLEARED AND MY CREFIT RECORD CLEARED
1 reviews | Active since Sept 2025
Bad service
If I could give it 0 stars I would. I had an *** with them that I settled in December of 2025. And I've since requested to close it and I've received a paid up letter. Tell me why my credit score has been declining because of an "arrears" *** with Rage. When I check today, I see that there's 2 accounts, the one I settled and another that is in arrears (with the same credit limit, showing that it was last paid in Nov of 2025) When I called the *** centre today, I am told that it was an error on their side. Something most clients are dealing with, the lady said all accounts will be sent in "bulk" so that the listing can be removed. Mind you I cut ties with them last year December, almost a year later and they didn't see this error? There was no remorse from the agent, no sense of urgency, they are just going around ruining peoples credit records for nothing I am VERY DISAPPOINTED AT THE SERVICE IVE RECEIVED FROM RAGE. I WANT MY NAME CLEARED AND MY CREFIT RECORD CLEARED
1 reviews | Active since Mar 2016
******** Company
I am writing regarding my *** account and the outstanding balance currently reflected on the account. When I opened the account, I received approximately R500 in spending credit. Due to difficulties in making payments on time, the outstanding balance increased to approximately R6,400 largely due to interest and additional charges. I recently contacted *** because I have managed to raise funds and would like to settle the account. During my call with your consultant, I was advised that the minimum amount you could accept was approximately R4,400. I explained that I can currently afford to pay R3800 towards the account. I find the situation extremely concerning because I am willing to make a substantial payment towards an amount that I initially only received approximately R500 in credit for. The significant increase in the balance appears to be largely due to interest and charges, and I am requesting that *** please review the account and consider accepting the R3800 payment as a settlement or payment arrangement. I am making a genuine effort to resolve this matter and am not refusing to pay the account. However, I cannot afford the amount of R4,400 that I was advised is required. It is frustrating that I have raised R3800 specifically to settle the matter, but I am being advised that *** cannot accept this amount. I therefore kindly request that the account be reviewed and that I be provided with a reasonable solution that will allow me to settle the account based on the funds I currently have available. Please provide me with a written response and confirmation of what options are available to resolve this matter.
1 reviews | Active since Mar 2016
******** Company
I am writing regarding my *** account and the outstanding balance currently reflected on the account. When I opened the account, I received approximately R500 in spending credit. Due to difficulties in making payments on time, the outstanding balance increased to approximately R6,400 largely due to interest and additional charges. I recently contacted *** because I have managed to raise funds and would like to settle the account. During my call with your consultant, I was advised that the minimum amount you could accept was approximately R4,400. I explained that I can currently afford to pay R3800 towards the account. I find the situation extremely concerning because I am willing to make a substantial payment towards an amount that I initially only received approximately R500 in credit for. The significant increase in the balance appears to be largely due to interest and charges, and I am requesting that *** please review the account and consider accepting the R3800 payment as a settlement or payment arrangement. I am making a genuine effort to resolve this matter and am not refusing to pay the account. However, I cannot afford the amount of R4,400 that I was advised is required. It is frustrating that I have raised R3800 specifically to settle the matter, but I am being advised that *** cannot accept this amount. I therefore kindly request that the account be reviewed and that I be provided with a reasonable solution that will allow me to settle the account based on the funds I currently have available. Please provide me with a written response and confirmation of what options are available to resolve this matter.
1 reviews | Active since Sept 2026
Very bad terrifying experience
I'm so disappointed in Ragesa I don't want to lie ,I opened my account 8 years ago and lost my card,I tried to email them for an account close up ,they told me to pay the balance, which was R38.99 ,I paid it now they keep on increasing charges, which means they ripping me off, they restrict me from closing this account, I don't want their account anymore,it is ruining this for me...please rage do what's good for your clients and stop being inconsiderate
1 reviews | Active since Sept 2026
Very bad terrifying experience
I'm so disappointed in Ragesa I don't want to lie ,I opened my account 8 years ago and lost my card,I tried to email them for an account close up ,they told me to pay the balance, which was R38.99 ,I paid it now they keep on increasing charges, which means they ripping me off, they restrict me from closing this account, I don't want their account anymore,it is ruining this for me...please rage do what's good for your clients and stop being inconsiderate
1 reviews | Active since Jul 2025
I didn't like how h...
I didn't like how how your employees give me feedback to customer service and care because it's seems like they don't know their duties I bought shoes where by I was not longer interested on and I asked for the refund they told me they cannot refund me cool I understood 🤔 then I asked them to exchange item the following day due to 30% sale they agreed very well then the next day which is today I went to them they said they cannot exchange for me due to 30% while yesterday they said it will be possible I even knocked off at work because I ran to ran to Rage truly it's seems like they don't know their story please see the following attachment
1 reviews | Active since Jul 2025
I didn't like how h...
I didn't like how how your employees give me feedback to customer service and care because it's seems like they don't know their duties I bought shoes where by I was not longer interested on and I asked for the refund they told me they cannot refund me cool I understood 🤔 then I asked them to exchange item the following day due to 30% sale they agreed very well then the next day which is today I went to them they said they cannot exchange for me due to 30% while yesterday they said it will be possible I even knocked off at work because I ran to ran to Rage truly it's seems like they don't know their story please see the following attachment
1 reviews | Active since Nov 2023
Bad service
My Rage account is paid up. A email was sent for them to close the account but still the account is not closed. Rage store can you please kindly close my account because I've already settled the account.