Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Geewiz earns strong praise for competitive pricing, a wide product range and rapid courier delivery, with named staff such as Jannie, Natasha, Tsholofelo and Noxolo repeatedly singled out for going beyond expectations on 3D printer, audio and electronics orders. Less satisfied shoppers report items advertised as in stock arriving late or never, incorrect parts supplied, unanswered emails and unreachable phone lines, plus disputes over return courier charges, warranty repairs and refunds. Experiences appear to hinge heavily on whether stock is genuinely on hand.
Replied to 63% of negative reviews
Reply time on negative reviews: 149h 51m
TrustIndex
4.3
Reply Time
174h 50m
NPS Score
5
Recommended: Likely
Replied to 63% of negative reviews
Reply time on negative reviews: 149h 51m
Dec '25 - Nov '26
Frequently Asked Questions About Geewiz
What do customers say about Geewiz?
Based on recent customer reviews, Geewiz earns strong praise for competitive pricing, a wide product range and rapid courier delivery, with named staff such as Jannie, Natasha, Tsholofelo and Noxolo repeatedly singled out for going beyond expectations on 3D printer, audio and electronics orders. Less satisfied shoppers report items advertised as in stock arriving late or never, incorrect parts supplied, unanswered emails and unreachable phone lines, plus disputes over return courier charges, warranty repairs and refunds. Experiences appear to hinge heavily on whether stock is genuinely on hand.
Is Geewiz trustworthy?
Geewiz has a TrustIndex of 4.3 out of 10 on Hellopeter, based on 55 reviews in the last 12 months. They reply to 63% of negative reviews, typically within 149 hours 51 min. Hellopeter has tracked Geewiz across 833 total reviews. How is the TrustIndex calculated? →
Recent reviews (55)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2026
If u Buying from KZN, expect 7 delays
I really thought I had found a reliable supplier but nope. They have a good portal, you get what u bought online but DELAY on their delivery partners, I am disappointed by the their turn-around time to deliver. I have reported the delivery delay twice. It looks like once they've made money out of you they do not care when you receive your product, their courier company of choice (MDS collivery) will suprise you with emails informing you to expect days of delays, when they call everytime u have to give them ur address because GeeWiz didn't give them, I had to drive twice 25KM trip to meet their driver yet I was charged for delivery. You end up doing a courier company a favor because they do not know your place in this Age of Google maps. I think, immediately they realize they can not deliver within 2-3 days, they should give us an option whether we want to continue waiting or cancel and take our business else where, where they can deliver on time. Todays marks 7 days,nothing. I run a WISP business where I have to quickly reconnect businesses that has lost internet connection. Had to wait 7 days, still haven't received my order, not sure if it will come today. Mind you this delay doesn't happen if they working with CourierGuy. They deliberately choose to work *********** company that wont even deliver on a weekend like CourierGuy, extending days for u
1 reviews | Active since Sept 2026
If u Buying from KZN, expect 7 delays
I really thought I had found a reliable supplier but nope. They have a good portal, you get what u bought online but DELAY on their delivery partners, I am disappointed by the their turn-around time to deliver. I have reported the delivery delay twice. It looks like once they've made money out of you they do not care when you receive your product, their courier company of choice (MDS collivery) will suprise you with emails informing you to expect days of delays, when they call everytime u have to give them ur address because GeeWiz didn't give them, I had to drive twice 25KM trip to meet their driver yet I was charged for delivery. You end up doing a courier company a favor because they do not know your place in this Age of Google maps. I think, immediately they realize they can not deliver within 2-3 days, they should give us an option whether we want to continue waiting or cancel and take our business else where, where they can deliver on time. Todays marks 7 days,nothing. I run a WISP business where I have to quickly reconnect businesses that has lost internet connection. Had to wait 7 days, still haven't received my order, not sure if it will come today. Mind you this delay doesn't happen if they working with CourierGuy. They deliberately choose to work *********** company that wont even deliver on a weekend like CourierGuy, extending days for u
1 reviews | Active since Oct 2017
Disappointing After-Sales Service and Incorrect Product Received
I purchased two folding tables from GeeWiz, which were delivered on the 13th. Upon inspecting the tables, I noticed several discrepancies: the branding was incorrect, the serial number ***, and the weight was different from what was advertised. The tables also did not appear to be as heavy-duty as expected, particularly when compared with other tables in the same price range. I contacted you on the day of delivery and was asked to email photographs as evidence, which I promptly provided. However, four days later, my issue remains unresolved, and I am still waiting for a proper response and resolution regarding two tables. What is particularly disappointing is the lack of communication and follow-up. As a customer, I should not have to repeatedly chase a company for feedback on a legitimate product query. Your team should be proactively communicating with its customers rather than leaving them to follow up for updates. Furthermore, I would expect you to have a better working relationship with your suppliers and the ability to obtain timely answers regarding basic product discrepancies such as this. This experience has been frustrating and has left me questioning the accuracy of the product information advertised on your website, as well as the quality of your after-sales service. I hope you take this feedback seriously, improve supplier communication and customer service processes, and provide a resolution to my issue. Customers deserve to receive the product advertised and to be kept informed when a problem arises.
1 reviews | Active since Oct 2017
Disappointing After-Sales Service and Incorrect Product Received
I purchased two folding tables from GeeWiz, which were delivered on the 13th. Upon inspecting the tables, I noticed several discrepancies: the branding was incorrect, the serial number ***, and the weight was different from what was advertised. The tables also did not appear to be as heavy-duty as expected, particularly when compared with other tables in the same price range. I contacted you on the day of delivery and was asked to email photographs as evidence, which I promptly provided. However, four days later, my issue remains unresolved, and I am still waiting for a proper response and resolution regarding two tables. What is particularly disappointing is the lack of communication and follow-up. As a customer, I should not have to repeatedly chase a company for feedback on a legitimate product query. Your team should be proactively communicating with its customers rather than leaving them to follow up for updates. Furthermore, I would expect you to have a better working relationship with your suppliers and the ability to obtain timely answers regarding basic product discrepancies such as this. This experience has been frustrating and has left me questioning the accuracy of the product information advertised on your website, as well as the quality of your after-sales service. I hope you take this feedback seriously, improve supplier communication and customer service processes, and provide a resolution to my issue. Customers deserve to receive the product advertised and to be kept informed when a problem arises.
1 reviews | Active since May 2017
Pathetic
purchased an oura ring from them and it does not contain a charging blck. I reached out to them and sent the thing back. They refused to refund me in full after lying to me stating a full refund would be processed. Screenshots as proof
1 reviews | Active since May 2017
Pathetic
purchased an oura ring from them and it does not contain a charging blck. I reached out to them and sent the thing back. They refused to refund me in full after lying to me stating a full refund would be processed. Screenshots as proof
1 reviews | Active since Oct 2026
Mr
Amen excellent and proud here the guy who actually delivered was one of the best to ever do this🤝🤝
1 reviews | Active since Oct 2026
Mr
Amen excellent and proud here the guy who actually delivered was one of the best to ever do this🤝🤝
1 reviews | Active since Jul 2012
On-line ********
just now New Another day another online ****. Promised same day delivery, which then became the next day, and then eventually the day after the next. Needless to say it never arrived but money was gladly taken! And of course no-one in the call centre is helpful and just as predictably senior management is not ever available!
1 reviews | Active since Jul 2012
On-line ********
just now New Another day another online ****. Promised same day delivery, which then became the next day, and then eventually the day after the next. Needless to say it never arrived but money was gladly taken! And of course no-one in the call centre is helpful and just as predictably senior management is not ever available!
1 reviews | Active since Oct 2012
Non existent sales department
Non existent sales department. Sent three emails and two calls just to get a quote from them for our business. Absolutely zero response. Seems they are not interested in doing business.
1 reviews | Active since Nov 2018
Non performance by GEEWIZ
On 14 September 2026 I bought an inverter and a battery cable from Geewiz. After a day or two I wanted to track my order, but the Geewiz website was " out of order ". The following day the website indicated that my order was cancelled. After a about a week the cable only was delivered in a RAM pouch - no inverter. The RAM waybill in the pouch indicated " Parcel 2 0f 2 ". Geewiz made use of Bobgo as a courier service. RAM and Bobgo insists that the inverter was delivered. By 16:00 on 22 September 2026 I am still waiting on a response from Geewiz and/or Bobgo to my urgent plea for assistance to locate the inverter. In the interim I am still without a power supply on the farm. It seems that one has to be careful of this supplier and its courier partners.
1 reviews | Active since Nov 2018
Non performance by GEEWIZ
On 14 September 2026 I bought an inverter and a battery cable from Geewiz. After a day or two I wanted to track my order, but the Geewiz website was " out of order ". The following day the website indicated that my order was cancelled. After a about a week the cable only was delivered in a RAM pouch - no inverter. The RAM waybill in the pouch indicated " Parcel 2 0f 2 ". Geewiz made use of Bobgo as a courier service. RAM and Bobgo insists that the inverter was delivered. By 16:00 on 22 September 2026 I am still waiting on a response from Geewiz and/or Bobgo to my urgent plea for assistance to locate the inverter. In the interim I am still without a power supply on the farm. It seems that one has to be careful of this supplier and its courier partners.