1 reviews | Active since Sept 2026
If u Buying from KZN, expect 7 delays
I really thought I had found a reliable supplier but nope. They have a good portal, you get what u bought online but DELAY on their delivery partners, I am disappointed by the their turn-around time to deliver.
I have reported the delivery delay twice. It looks like once they've made money out of you they do not care when you receive your product, their courier company of choice (MDS collivery) will suprise you with emails informing you to expect days of delays, when they call everytime u have to give them ur address because GeeWiz didn't give them, I had to drive twice 25KM trip to meet their driver yet I was charged for delivery. You end up doing a courier company a favor because they do not know your place in this Age of Google maps.
I think, immediately they realize they can not deliver within 2-3 days, they should give us an option whether we want to continue waiting or cancel and take our business else where, where they can deliver on time. Todays marks 7 days,nothing.
I run a WISP business where I have to quickly reconnect businesses that has lost internet connection. Had to wait 7 days, still haven't received my order, not sure if it will come today. Mind you this delay doesn't happen if they working with CourierGuy. They deliberately choose to work *********** company that wont even deliver on a weekend like CourierGuy, extending days for u
Hi Thabani
Thank you for taking the time to share your feedback.
We are sorry to hear that you are disappointed with your delivery experience. We do, however, wish to clarify that your order was processed and delivered within the delivery timeframe stipulated on our website. Our delivery ETAs differ between main centres and outlying areas, and these timeframes are clearly outlined under our delivery information.
We would also like to clarify that courier companies, including The Courier Guy, do not operate weekend deliveries. As we use The Courier Guy as one of our courier partners as well, the same applies regardless of which courier service is selected.
That said, we understand your frustration regarding the communication from MDS and the inconvenience of having to travel to meet the driver, particularly when you had paid for delivery. This is not the experience we want our customers to have, and we will certainly take your feedback regarding the courier experience into consideration.
We appreciate your business and are sorry that the experience did not meet your expectations.
Regards,
The Geewiz Team
Hi Thabani
Thank you for taking the time to share your feedback.
We are sorry to hear that you are disappointed with your delivery experience. We do, however, wish to clarify that your order was processed and delivered within the delivery timeframe stipulated on our website. Our delivery ETAs differ between main centres and outlying areas, and these timeframes are clearly outlined under our delivery information.
We would also like to clarify that courier companies, including The Courier Guy, do not operate weekend deliveries. As we use The Courier Guy as one of our courier partners as well, the same applies regardless of which courier service is selected.
That said, we understand your frustration regarding the communication from MDS and the inconvenience of having to travel to meet the driver, particularly when you had paid for delivery. This is not the experience we want our customers to have, and we will certainly take your feedback regarding the courier experience into consideration.
We appreciate your business and are sorry that the experience did not meet your expectations.
Regards,
The Geewiz Team