Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Autohaus Beyers is widely praised for fast, personal car buying, with customers consistently naming individual consultants who structure finance within a day and deliver vehicles to their doorstep. A recurring theme, however, is what happens afterwards. Licensing documents, spare keys, trade-in settlements and promised repairs frequently stall, and buyers describe being ignored once payment clears. The showroom experience clearly outperforms the after-sales experience.
Top Strengths:
- •Staff Professionalism & Conduct: Customers name consultants such as Mohammed, Mo, Sven, Lefa, Mohsin, Nithesh and Wesley as knowledgeable, patient and no-pressure. Repeat buyers describe being treated like family across multiple purchases, though a few name specific staff who disappeared after handover.
Replied to 93% of negative reviews
Reply time on negative reviews: 189h 60m
TrustIndex
8.1
Ranking
#29
in Car Dealerships
Reply Time
77h 53m
NPS Score
31
Recommended: Likely
Replied to 93% of negative reviews
Reply time on negative reviews: 189h 60m
Nov '25 - Oct '26
Frequently Asked Questions About Autohaus Beyers
What do customers say about Autohaus Beyers?
Based on recent customer reviews, Autohaus Beyers is widely praised for fast, personal car buying, with customers consistently naming individual consultants who structure finance within a day and deliver vehicles to their doorstep. A recurring theme, however, is what happens afterwards. Licensing documents, spare keys, trade-in settlements and promised repairs frequently stall, and buyers describe being ignored once payment clears. The showroom experience clearly outperforms the after-sales experience.
What is Autohaus Beyers's biggest strength?
Autohaus Beyers's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers name consultants such as Mohammed, Mo, Sven, Lefa, Mohsin, Nithesh and Wesley as knowledgeable, patient and no-pressure. Repeat buyers describe being treated like family across multiple purchases, though a few name specific staff who disappeared after handover.
What are the most common complaints about Autohaus Beyers?
The most common complaint about Autohaus Beyers, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Aftercare. Customers consistently report calls, WhatsApps and emails going unanswered once payment clears. Licensing discs, spare keys and promised refunds drag on for months, with several buyers escalating to banks or issuing letters of demand before anyone responded.
How does Autohaus Beyers compare to other Car Dealerships companies?
Autohaus Beyers scores 3.6 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.3); their weakest is After-Sales Service (2.9). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Autohaus Beyers trustworthy?
Autohaus Beyers has a TrustIndex of 8.1 out of 10 on Hellopeter, based on 112 reviews in the last 12 months. They reply to 93% of negative reviews, typically within 189 hours 60 min. Hellopeter has tracked Autohaus Beyers across 459 total reviews. How is the TrustIndex calculated? →
Recent reviews (112)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2024
Being double debited for months with empty promises.
Being doubled debited for a few months and totalling up to R162 000, this is after numerous calls and promises from Mohammed that it has been paid, but hasnt. I am fiananced by Absa. Due to this my accounts have been affected negatively, and my credit score is down and im owed a lot of money by them.
1 reviews | Active since Oct 2024
Being double debited for months with empty promises.
Being doubled debited for a few months and totalling up to R162 000, this is after numerous calls and promises from Mohammed that it has been paid, but hasnt. I am fiananced by Absa. Due to this my accounts have been affected negatively, and my credit score is down and im owed a lot of money by them.
1 reviews | Active since Nov 2011
MMU Dealership Failed to Settle My Trade-In Vehicle Finance
am extremely disappointed with the service I have received from MMU Dealership. I traded in my vehicle at MMU Dealership when purchasing another vehicle from them. Before I accepted and proceeded with the new vehicle purchase, Mohammed specifically assured me that the outstanding finance on my trade-in vehicle would be settled immediately. I re**** on this representation and handed the vehicle over to the dealership. However, it has now been approximately two months, and the vehicle finance has still not been settled. The bank is now contacting me repeatedly, including day and night, because the account has gone into arrears. This is extremely concerning because MMU Dealership has possession of the vehicle, yet I am still being held responsible by the bank for the outstanding finance. I have attempted to contact Mohammed and the dealership to resolve the matter, but MMU is not responding or providing me with a clear explanation or proof of settlement. I find this unacceptable. I entered into the transaction in good faith based on the dealership's commitment that the outstanding finance would be settled immediately. What I am requesting I require MMU Dealership to: Immediately settle the outstanding finance on my trade-in vehicle. Provide me with proof of settlement from the bank. Address the arrears and additional interest/charges that have accumulated because of the delay. Provide a clear written explanation for why the settlement has not been processed. Take responsibility for resolving the consequences of the delay. I am hoping that publishing this complaint will finally get the attention of MMU Dealership management and result in this matter being resolved urgently.
1 reviews | Active since Nov 2011
MMU Dealership Failed to Settle My Trade-In Vehicle Finance
am extremely disappointed with the service I have received from MMU Dealership. I traded in my vehicle at MMU Dealership when purchasing another vehicle from them. Before I accepted and proceeded with the new vehicle purchase, Mohammed specifically assured me that the outstanding finance on my trade-in vehicle would be settled immediately. I re**** on this representation and handed the vehicle over to the dealership. However, it has now been approximately two months, and the vehicle finance has still not been settled. The bank is now contacting me repeatedly, including day and night, because the account has gone into arrears. This is extremely concerning because MMU Dealership has possession of the vehicle, yet I am still being held responsible by the bank for the outstanding finance. I have attempted to contact Mohammed and the dealership to resolve the matter, but MMU is not responding or providing me with a clear explanation or proof of settlement. I find this unacceptable. I entered into the transaction in good faith based on the dealership's commitment that the outstanding finance would be settled immediately. What I am requesting I require MMU Dealership to: Immediately settle the outstanding finance on my trade-in vehicle. Provide me with proof of settlement from the bank. Address the arrears and additional interest/charges that have accumulated because of the delay. Provide a clear written explanation for why the settlement has not been processed. Take responsibility for resolving the consequences of the delay. I am hoping that publishing this complaint will finally get the attention of MMU Dealership management and result in this matter being resolved urgently.
1 reviews | Active since Sept 2026
Exceptional Dealership with Incredible Service
Exceptional Service. They truly go the extra mile to help get you into your dream car! I truly recommend this dealership to anyone who want service that makes a difference!
1 reviews | Active since Sept 2026
Autohaus beyers for the win
To Autohaus Beyers and more importantly Mohamed I generally don’t do reviews or post anything about businesses But to you Sir I applaud you Best service from anyone in the industry From the get-go everything went smoothly and without any problems or issues Smoothest and most reliable service I have ever received If there was a 10 star rating I would have given you (autohuaus beyers) that rating Most reliable service that i have ever received I will recommend you to anyone and everyone Mohamed you gained a customer for life Thank you for the amazing service
1 reviews | Active since Sept 2026
Autohaus beyers for the win
To Autohaus Beyers and more importantly Mohamed I generally don’t do reviews or post anything about businesses But to you Sir I applaud you Best service from anyone in the industry From the get-go everything went smoothly and without any problems or issues Smoothest and most reliable service I have ever received If there was a 10 star rating I would have given you (autohuaus beyers) that rating Most reliable service that i have ever received I will recommend you to anyone and everyone Mohamed you gained a customer for life Thank you for the amazing service
1 reviews | Active since Jul 2024
Another Fantastic Experience with Autohaus Beyers!
I’ve bought a number of vehicles from Autohaus Beyers over the past five years, and the experience has consistently been fantastic. I recently purchased another new vehicle from them and, once again, the entire process was seamless and professional. Dealing with Mo is always an absolute pleasure — knowledgeable, helpful, responsive and genuinely goes the extra mile to make the whole experience enjoyable. There’s a reason I keep going back to Autohaus Beyers. Great service, great people and a team I’m always happy to recommend. Thanks again to Mo and the Autohaus Beyers team!
1 reviews | Active since Jul 2024
Another Fantastic Experience with Autohaus Beyers!
I’ve bought a number of vehicles from Autohaus Beyers over the past five years, and the experience has consistently been fantastic. I recently purchased another new vehicle from them and, once again, the entire process was seamless and professional. Dealing with Mo is always an absolute pleasure — knowledgeable, helpful, responsive and genuinely goes the extra mile to make the whole experience enjoyable. There’s a reason I keep going back to Autohaus Beyers. Great service, great people and a team I’m always happy to recommend. Thanks again to Mo and the Autohaus Beyers team!
1 reviews | Active since Dec 2019
Consistency and Professionalism
I’ve bought a few vehicles from Autohaus Beyers over the years, and what keeps me going back is the consistency of their service. Every time I’ve dealt with them, they’ve been professional, responsive and genuinely willing to help. You never feel like it’s just about making the sale. What really stands out for me is the service after the deal is done. Whenever I’ve needed assistance or had a question, they’ve always made themselves available and gone out of their way to help. That kind of consistency and personal service is hard to find, and it’s something I really appreciate about dealing with them.
1 reviews | Active since Dec 2019
Consistency and Professionalism
I’ve bought a few vehicles from Autohaus Beyers over the years, and what keeps me going back is the consistency of their service. Every time I’ve dealt with them, they’ve been professional, responsive and genuinely willing to help. You never feel like it’s just about making the sale. What really stands out for me is the service after the deal is done. Whenever I’ve needed assistance or had a question, they’ve always made themselves available and gone out of their way to help. That kind of consistency and personal service is hard to find, and it’s something I really appreciate about dealing with them.
1 reviews | Active since Sept 2026
WORST DEALERSHIP EXPERIENCE!
If there was a Zero star rating I would have chosen that one. Worst nightmare ever since purchasing a car from this dealership. 1. It took me about six months to get my license plate - at some point they made me drive with an expired license permit due to delays. I never enjoyed driving my car freely as it was not licensed for months! The guy responsible was called SK or something - worst employee decision you made. 2. I purchased a car from Camdym Andrews in November of 2025. The offer came with a warranty plan. When I needed to use the warranty, I was told by the company that I do not have a warranty with them and I am not in their system. Up til today that warranty is still not active regardless of multiple visits, calls, and messages with the dealership. 2. I bought a car which had an incomplete labeling of the 'Turbo' sign and I was promised it will be replaced within weeks. Weeks went by and the salesman Camdyn Andrews said if I replace it and send him the invoice I will get a refund. It has been NINE months now, no refund. I have made endless visits to the dealership to speak to the salesman and also met twice with management - I am now so tired of spending my petrol with visits the dealership and no one seems to be interested in resolving my matters. I regret my decision to get a car from this dealership!! They do not seem to care about customer experience, but rather care about making a sale with empty promises!! This experience has been the worst car buying experience of my life, after buying five cars prior.
1 reviews | Active since Sept 2026
WORST DEALERSHIP EXPERIENCE!
If there was a Zero star rating I would have chosen that one. Worst nightmare ever since purchasing a car from this dealership. 1. It took me about six months to get my license plate - at some point they made me drive with an expired license permit due to delays. I never enjoyed driving my car freely as it was not licensed for months! The guy responsible was called SK or something - worst employee decision you made. 2. I purchased a car from Camdym Andrews in November of 2025. The offer came with a warranty plan. When I needed to use the warranty, I was told by the company that I do not have a warranty with them and I am not in their system. Up til today that warranty is still not active regardless of multiple visits, calls, and messages with the dealership. 2. I bought a car which had an incomplete labeling of the 'Turbo' sign and I was promised it will be replaced within weeks. Weeks went by and the salesman Camdyn Andrews said if I replace it and send him the invoice I will get a refund. It has been NINE months now, no refund. I have made endless visits to the dealership to speak to the salesman and also met twice with management - I am now so tired of spending my petrol with visits the dealership and no one seems to be interested in resolving my matters. I regret my decision to get a car from this dealership!! They do not seem to care about customer experience, but rather care about making a sale with empty promises!! This experience has been the worst car buying experience of my life, after buying five cars prior.