KS
Kganetso S

1 reviews | Active since Sept 2026

01 Sept 2026, 17:19

WORST DEALERSHIP EXPERIENCE!

If there was a Zero star rating I would have chosen that one. Worst nightmare ever since purchasing a car from this dealership. 1. It took me about six months to get my license plate - at some point they made me drive with an expired license permit due to delays. I never enjoyed driving my car freely as it was not licensed for months! The guy responsible was called SK or something - worst employee decision you made. 2. I purchased a car from Camdym Andrews in November of 2025. The offer came with a warranty plan. When I needed to use the warranty, I was told by the company that I do not have a warranty with them and I am not in their system. Up til today that warranty is still not active regardless of multiple visits, calls, and messages with the dealership. 2. I bought a car which had an incomplete labeling of the 'Turbo' sign and I was promised it will be replaced within weeks. Weeks went by and the salesman Camdyn Andrews said if I replace it and send him the invoice I will get a refund. It has been NINE months now, no refund.

I have made endless visits to the dealership to speak to the salesman and also met twice with management - I am now so tired of spending my petrol with visits the dealership and no one seems to be interested in resolving my matters. I regret my decision to get a car from this dealership!! They do not seem to care about customer experience, but rather care about making a sale with empty promises!! This experience has been the worst car buying experience of my life, after buying five cars prior.

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Replies (1)
Autohaus Beyers
Autohaus Beyers's reply12 Oct 2026, 10:47
Official

Hi Kganetso,

We sincerely apologise for the frustration and inconvenience you experienced. We understand how disappointing this must have been and appreciate your patience while the matter was being resolved. We’re glad the issues have now been addressed and thank you for giving us the opportunity to make things right.

Regards

AHB