Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Drive.co.za is described as a fast, transparent vehicle subscription business that consistently gets people on the road within days. Customers repeatedly praise named consultants, same day approvals and home delivery, with Staff Professionalism & Conduct (4.6) and Sales & Purchase Experience (4.5) leading. A recurring friction point is collections and billing handling, where Communication & Aftercare (4.4) shows the clearest gaps.
Top Strengths:
- •Staff Professionalism & Conduct: Customers name individuals constantly, from Metayl de Bruin in claims to Akshay, Marnic, JC, Renico, Tshegofatso and Boitumelo in sales. Managers such as Christo, Peter, Martin and Hanrich are described as hands on, honest and willing to work after hours.
Replied to 100% of negative reviews
Reply time on negative reviews: 1h 47m
TrustIndex
10
Perfect Score
Ranking
#1
in Car Rental
Reply Time
2h 57m
NPS Score
82
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 1h 47m
Nov '25 - Oct '26
Frequently Asked Questions About Drive.co.za
What do customers say about Drive.co.za?
Based on recent customer reviews, Drive.co.za is described as a fast, transparent vehicle subscription business that consistently gets people on the road within days. Customers repeatedly praise named consultants, same day approvals and home delivery, with Staff Professionalism & Conduct (4.6) and Sales & Purchase Experience (4.5) leading. A recurring friction point is collections and billing handling, where Communication & Aftercare (4.4) shows the clearest gaps.
What is Drive.co.za's biggest strength?
Drive.co.za's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers name individuals constantly, from Metayl de Bruin in claims to Akshay, Marnic, JC, Renico, Tshegofatso and Boitumelo in sales. Managers such as Christo, Peter, Martin and Hanrich are described as hands on, honest and willing to work after hours.
What are the most common complaints about Drive.co.za?
The most common complaint about Drive.co.za, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Aftercare. While active applications and claims receive proactive updates, customers with billing disputes, DebiCheck cancellations or declined applications describe being chased by marketing, ignored for days, or still waiting for promised feedback and case closure.
How does Drive.co.za compare to other Car Dealerships companies?
Drive.co.za scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.6); their weakest is Communication (4.3). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Drive.co.za trustworthy?
Drive.co.za has a TrustIndex of 10 out of 10 on Hellopeter, based on 628 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 1 hour 47 min. Hellopeter has tracked Drive.co.za across 1,906 total reviews. How is the TrustIndex calculated? →
Recent reviews (628)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2026
Excellent customer service from the staff at Irene Centurion, good customer service I received fr...
Excellent customer service from the staff at Irene Centurion, good customer service I received from Jason and Peter, accommodated fir my early work shift car was picked up before start of business. Good communication skills from this team you are the best!!! I will definitely refer ppl to you guys.....ohhh and no hidden cost car is new....
1 reviews | Active since Feb 2026
Excellent customer service from the staff at Irene Centurion, good customer service I received fr...
Excellent customer service from the staff at Irene Centurion, good customer service I received from Jason and Peter, accommodated fir my early work shift car was picked up before start of business. Good communication skills from this team you are the best!!! I will definitely refer ppl to you guys.....ohhh and no hidden cost car is new....
1 reviews | Active since Oct 2026
Excellent service delivery received from Drive
Excellent service delivery received from ***. Quick and Easy. Ismail Forbes was excellent.
1 reviews | Active since Oct 2026
Excellent service delivery received from Drive
Excellent service delivery received from ***. Quick and Easy. Ismail Forbes was excellent.
1 reviews | Active since Apr 2017
Hulle is waarlik soos jou familie, baie behulpsaam, vinnige puik diens
Hulle is waarlik soos jou familie, baie behulpsaam, vinnige puik diens. Dankie aan Martin en Marnic. Julle manne se vriendskap en diens is uitstekend. Sal julle hoogs aanbeveel vir enige een wat n kar wil kry sonder stress👌🏼👌🏼👌🏼
1 reviews | Active since Apr 2017
Hulle is waarlik soos jou familie, baie behulpsaam, vinnige puik diens
Hulle is waarlik soos jou familie, baie behulpsaam, vinnige puik diens. Dankie aan Martin en Marnic. Julle manne se vriendskap en diens is uitstekend. Sal julle hoogs aanbeveel vir enige een wat n kar wil kry sonder stress👌🏼👌🏼👌🏼
1 reviews | Active since Oct 2026
Great service and teams is very patient and willing to accommodate customer needs
Great service and teams is very patient and willing to accommodate customer needs.
1 reviews | Active since Oct 2026
Great service and teams is very patient and willing to accommodate customer needs
Great service and teams is very patient and willing to accommodate customer needs.
1 reviews | Active since Aug 2025
Great service from Junior and his manager Peter
Great service from Junior and his manager Peter. Will definitely recommend to family and friends.
1 reviews | Active since Aug 2025
Great service from Junior and his manager Peter
Great service from Junior and his manager Peter. Will definitely recommend to family and friends.