SUPERSPAR The Market Benoni
Unclaimed Business
|1.3|8 Reviews (last 12 months)|This business does not respond to reviews
SUPERSPAR The Market Benoni
Unclaimed Business
|1.3
8 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-50Unlikely
NPS Score
-50
Recommended: Unlikely
Review Distribution
1.3|8 Reviews
Oct '25 - Sep '26
Recent reviews (8)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Lindiwe M
1 reviews | Active since Feb 2024
10 Jun 2026, 08:37
miss
Dear Store Manager, I am writing to formally express my dissatisfaction with the service I recently received at the Benoni Spar Supermarket. On 29/05/2026, I visited your store and experienced service that fell far below acceptable standards. Happiness Sibiya was very cold and not willing to assist and close the counter,long waiting times, rude staff behaviour, poor product quality, or lack of assistance.] This made my shopping experience extremely frustrating and disappointing. As a regular customer, I expect a certain level of professionalism and courtesy from staff, which was unfortunately not demonstrated during this visit. Such service reflects poorly on the store and discourages customers from returning. I kindly request that this matter be investigated and addressed. I would appreciate it if steps could be taken to ensure that customers receive better service in the future. Additionally, I would welcome feedback on how this issue will be resolved. I trust that you take customer satisfaction seriously and will take the necessary action to prevent similar incidents. Thank you for your attention to this matter. I look forward to your response. ***.
Helpful (0)
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Lindiwe M
1 reviews | Active since Feb 2024
10 Jun 2026, 08:37
miss
Dear Store Manager, I am writing to formally express my dissatisfaction with the service I recently received at the Benoni Spar Supermarket. On 29/05/2026, I visited your store and experienced service that fell far below acceptable standards. Happiness Sibiya was very cold and not willing to assist and close the counter,long waiting times, rude staff behaviour, poor product quality, or lack of assistance.] This made my shopping experience extremely frustrating and disappointing. As a regular customer, I expect a certain level of professionalism and courtesy from staff, which was unfortunately not demonstrated during this visit. Such service reflects poorly on the store and discourages customers from returning. I kindly request that this matter be investigated and addressed. I would appreciate it if steps could be taken to ensure that customers receive better service in the future. Additionally, I would welcome feedback on how this issue will be resolved. I trust that you take customer satisfaction seriously and will take the necessary action to prevent similar incidents. Thank you for your attention to this matter. I look forward to your response. ***.
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Replies (0)MZ
Mbali Z
1 reviews | Active since Sept 2019
17 May 2026, 20:12
Sold Rotten food and refused a refund
I ordered Gouda cheese from SuperSpar in Benoni through Uber ears and I received rotten cheese. I called the store immediately and was told I can come exchange it. However when I went to return it I was told that they cannot refund me because I ordered through Uber Eats and don't have a physical receipt from the store. I am appalled at the treatment I received as I have never experienced this from any SuperSpar. I have always held SuperSpar at a prestige standard and to experience being sold rotten cheese and then told that I cannot get a refund but they can exchange it. I did not trust the cheese anymore as the one I received as an exchange I was told that both cheeses expire on the same date. I always shop at SuperSpar in Glen Marias and I have never seen spoilt foods on their shelves. I am very disappointed
Helpful (0)
|Replies (1)MZ
Mbali Z
1 reviews | Active since Sept 2019
17 May 2026, 20:12
Sold Rotten food and refused a refund
I ordered Gouda cheese from SuperSpar in Benoni through Uber ears and I received rotten cheese. I called the store immediately and was told I can come exchange it. However when I went to return it I was told that they cannot refund me because I ordered through Uber Eats and don't have a physical receipt from the store. I am appalled at the treatment I received as I have never experienced this from any SuperSpar. I have always held SuperSpar at a prestige standard and to experience being sold rotten cheese and then told that I cannot get a refund but they can exchange it. I did not trust the cheese anymore as the one I received as an exchange I was told that both cheeses expire on the same date. I always shop at SuperSpar in Glen Marias and I have never seen spoilt foods on their shelves. I am very disappointed
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Replies (1)ML
Moferefere L
1 reviews | Active since Jun 2022
21 Apr 2026, 19:19
Charged with wrong price
I was at Benoni superspar Market yesterday on 20/04 by 17:20.I bought 2 packs of jumping jack popcorn and some stuff.I only realised when am home that they charged me R25.99 per pack while the price from the shelf is R19.99 per pack then i called back to the store. They go back to check and they apologise said the system was wrong.They said i must keep till sleep save and come to the store for difference refund (1)I wonder how many customers charged wit that price. (2)How can i drive all the way from Katlehong to Benoni for R12?
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Moferefere L
1 reviews | Active since Jun 2022
21 Apr 2026, 19:19
Charged with wrong price
I was at Benoni superspar Market yesterday on 20/04 by 17:20.I bought 2 packs of jumping jack popcorn and some stuff.I only realised when am home that they charged me R25.99 per pack while the price from the shelf is R19.99 per pack then i called back to the store. They go back to check and they apologise said the system was wrong.They said i must keep till sleep save and come to the store for difference refund (1)I wonder how many customers charged wit that price. (2)How can i drive all the way from Katlehong to Benoni for R12?
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Replies (0)BM
Boikanyo M
1 reviews | Active since Dec 2021
12 Apr 2026, 20:13
Benoni spar has the most disrespectful clearances ever
The cleaning ladies at spar want to create critical danger for the customers at spar. They clean the passages from one end to the next and expect customers to walk around when doing shopping. When asked that could they not clean half the passages to allow customers to walk by and continue their shopping they reply is that we customers are disrespectful and don’t respect peoples work. You are told when walking in the passages that they will deal with you as an unruly customer. I don’t know if they think they are working.
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|Replies (0)BM
Boikanyo M
1 reviews | Active since Dec 2021
12 Apr 2026, 20:13
Benoni spar has the most disrespectful clearances ever
The cleaning ladies at spar want to create critical danger for the customers at spar. They clean the passages from one end to the next and expect customers to walk around when doing shopping. When asked that could they not clean half the passages to allow customers to walk by and continue their shopping they reply is that we customers are disrespectful and don’t respect peoples work. You are told when walking in the passages that they will deal with you as an unruly customer. I don’t know if they think they are working.
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Replies (0)KN
Khosi N
1 reviews | Active since Feb 2026
4 Feb 2026, 12:56
Rotten Eggs Spar Benoni
I had bought eggs from Spar on the 03/02/2026 of which was rotten and had worms inside which I only seen once I got home. Today on the 04/02/2026 I went to report that eggs had been rotten and they proceeded to say that I should bring the eggs back, and I was unable to as I stay far from Spar of which they than proceeded to say they cannot do anything about it. I buy groceries there every month as I don't work too far from them. This is absolutely unsanitary and unhygienic to be sold in the shop and I am very unhappy that they were unable to manage the situation correctly. They refused to see the photos and videos I had taken to show them proof that they were off.
Helpful (0)
|Replies (0)KN
Khosi N
1 reviews | Active since Feb 2026
4 Feb 2026, 12:56
Rotten Eggs Spar Benoni
I had bought eggs from Spar on the 03/02/2026 of which was rotten and had worms inside which I only seen once I got home. Today on the 04/02/2026 I went to report that eggs had been rotten and they proceeded to say that I should bring the eggs back, and I was unable to as I stay far from Spar of which they than proceeded to say they cannot do anything about it. I buy groceries there every month as I don't work too far from them. This is absolutely unsanitary and unhygienic to be sold in the shop and I am very unhappy that they were unable to manage the situation correctly. They refused to see the photos and videos I had taken to show them proof that they were off.
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Replies (0)HH
Honey H
1 reviews | Active since Jun 2023
29 Jan 2026, 15:52
3 queues just to pay for a loaf of bread at Spar Benoni
3 queues just to pay for a loaf of bread at Spar Benoni. The first till was closed when l was about to pay because the customer in front of me had a problem and l was referred to the back of another queue. The second was also closed when l was about to pay because the customer in front disputed the price of the item and directed to the back of yet another till. This is a not good way to treat loyal customers. I don't understand why are sales not voided if there is a problem rather punish queuing customers by closing the till without any consideration for queuing customers. Very frustrating experience. I've observed over a period of time that cleaners close Aisles become very aggressive. They treat customers like nuisance creating too much work for them. I witnessed verbally abusing another customer who walked on a wet floor they were cleaning.
Helpful (0)
|Replies (0)HH
Honey H
1 reviews | Active since Jun 2023
29 Jan 2026, 15:52
3 queues just to pay for a loaf of bread at Spar Benoni
3 queues just to pay for a loaf of bread at Spar Benoni. The first till was closed when l was about to pay because the customer in front of me had a problem and l was referred to the back of another queue. The second was also closed when l was about to pay because the customer in front disputed the price of the item and directed to the back of yet another till. This is a not good way to treat loyal customers. I don't understand why are sales not voided if there is a problem rather punish queuing customers by closing the till without any consideration for queuing customers. Very frustrating experience. I've observed over a period of time that cleaners close Aisles become very aggressive. They treat customers like nuisance creating too much work for them. I witnessed verbally abusing another customer who walked on a wet floor they were cleaning.
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Replies (0)TM
Tshenolo M
1 reviews | Active since Nov 2025
20 Nov 2025, 06:21
Rude and loud supervisor
I was there just now 06:10 today. The very same supervisor (Matilda) I complained about screaming at the cashier in front of customers. Don't you guys have an office? So much drama so early in the morning. This is not professional especially coming from a superior. Take her to training
Helpful (0)
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Tshenolo M
1 reviews | Active since Nov 2025
20 Nov 2025, 06:21
Rude and loud supervisor
I was there just now 06:10 today. The very same supervisor (Matilda) I complained about screaming at the cashier in front of customers. Don't you guys have an office? So much drama so early in the morning. This is not professional especially coming from a superior. Take her to training
0
Replies (0)TM
Tshenolo M
1 reviews | Active since Nov 2025
7 Nov 2025, 04:13
A supervisor with attitude
I was at the store the other day as I am regular customer. I grew up shopping at SPAR Benoni and my family is shopping there too and there is a new supervisor I didn't quite get her name as she was not wearing a name tag. I asked the cashier that was serving me her name and she said her name is Matilda. |I don't like how she conducts herself and I heard some of the customers complaining about her attitude towards staff and customers. Some things must be discussed in the office not in front of the customers you are traumatizing us as your customers. As leader she must lead by example. When she must come authorize it's like she's doing customers a favor of which I believe it's her job to authorize. Tell her to fix her attitude because I have been watching her. I have never experienced such previously
Helpful (0)
|Replies (0)TM
Tshenolo M
1 reviews | Active since Nov 2025
7 Nov 2025, 04:13
A supervisor with attitude
I was at the store the other day as I am regular customer. I grew up shopping at SPAR Benoni and my family is shopping there too and there is a new supervisor I didn't quite get her name as she was not wearing a name tag. I asked the cashier that was serving me her name and she said her name is Matilda. |I don't like how she conducts herself and I heard some of the customers complaining about her attitude towards staff and customers. Some things must be discussed in the office not in front of the customers you are traumatizing us as your customers. As leader she must lead by example. When she must come authorize it's like she's doing customers a favor of which I believe it's her job to authorize. Tell her to fix her attitude because I have been watching her. I have never experienced such previously
0
Replies (0)