miss

Dear Store Manager, I am writing to formally express my dissatisfaction with the service I recently received at the Benoni Spar Supermarket. On 29/05/2026, I visited your store and experienced service that fell far below acceptable standards. Happiness Sibiya was very cold and not willing to assist and close the counter,long waiting times, rude staff behaviour, poor product quality, or lack of assistance.] This made my shopping experience extremely frustrating and disappointing. As a regular customer, I expect a certain level of professionalism and courtesy from staff, which was unfortunately not demonstrated during this visit. Such service reflects poorly on the store and discourages customers from returning. I kindly request that this matter be investigated and addressed. I would appreciate it if steps could be taken to ensure that customers receive better service in the future. Additionally, I would welcome feedback on how this issue will be resolved. I trust that you take customer satisfaction seriously and will take the necessary action to prevent similar incidents. Thank you for your attention to this matter. I look forward to your response. ***.