Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Kilokor Motors is described as a used vehicle and rent to own dealership where individual sales consultants drive the experience. Customers consistently praise fast approvals, clear contract explanations and staff who secure vehicles for buyers other dealers declined. A recurring theme is the strength of Staff Professionalism & Conduct (4.5), while mechanical reliability on older stock and rent to own dispute handling attract the sharpest criticism.
Top Strengths:
- •Staff Professionalism & Conduct: Consultants including Angelica, Charmaine, Jayde, Bailie, Justin, Erich, Frank and Lee are named repeatedly as patient, honest and invested in the outcome. Finance staff Elsie, Steyn and Daleen are singled out for explaining contracts thoroughly and without pressure.
Replied to 77% of negative reviews
Reply time on negative reviews: 278h 38m
TrustIndex
8.8
Ranking
#4
in Repairs & Service
Reply Time
133h 34m
NPS Score
74
Recommended: Very Likely
Replied to 77% of negative reviews
Reply time on negative reviews: 278h 38m
Dec '25 - Nov '26
Frequently Asked Questions About Kilokor Motors
What do customers say about Kilokor Motors?
Based on recent customer reviews, Kilokor Motors is described as a used vehicle and rent to own dealership where individual sales consultants drive the experience. Customers consistently praise fast approvals, clear contract explanations and staff who secure vehicles for buyers other dealers declined. A recurring theme is the strength of Staff Professionalism & Conduct (4.5), while mechanical reliability on older stock and rent to own dispute handling attract the sharpest criticism.
What is Kilokor Motors's biggest strength?
Kilokor Motors's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Consultants including Angelica, Charmaine, Jayde, Bailie, Justin, Erich, Frank and Lee are named repeatedly as patient, honest and invested in the outcome. Finance staff Elsie, Steyn and Daleen are singled out for explaining contracts thoroughly and without pressure.
What are the most common complaints about Kilokor Motors?
The most common complaint about Kilokor Motors, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. While many cars are called immaculate and exactly as advertised, a recurring theme is early mechanical failure on older stock, including head gasket, radiator, alternator and starter problems, with repair costs and forfeited deposits falling on the customer.
How does Kilokor Motors compare to other Car Dealerships companies?
Kilokor Motors scores 4.1 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.7); their weakest is After-Sales Service (3.2). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Kilokor Motors trustworthy?
Kilokor Motors has a TrustIndex of 8.8 out of 10 on Hellopeter, based on 571 reviews in the last 12 months. They reply to 77% of negative reviews, typically within 278 hours 38 min. Hellopeter has tracked Kilokor Motors across 2,233 total reviews. How is the TrustIndex calculated? →
Recent reviews (571)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2026
Thank you for the Excellent Service and the beautiful bakie, Kilokor is the best
Thank you for the Excellent Service and the beautiful bakie, Kilokor is the best
1 reviews | Active since Nov 2026
Thank you for the Excellent Service and the beautiful bakie, Kilokor is the best
Thank you for the Excellent Service and the beautiful bakie, Kilokor is the best
1 reviews | Active since Nov 2026
I'm so excited,and a service was excellent
I'm so excited,and a service was excellent...Thank you Angelica 😁
1 reviews | Active since Nov 2026
I'm so excited,and a service was excellent
I'm so excited,and a service was excellent...Thank you Angelica 😁
1 reviews | Active since Nov 2026
*** kilokor motors
Best service very professional guy Lee is the best he made me feel ao welcomed with champagne and balloons a nice ribbon on my car everything a girl likes he's really a very good and sweet person I loved dealing with him and the kilokor team Elsie is also so good ahe explain everything and answer all questions I am happy with my new car thank you Lee thank you kilokor motors
1 reviews | Active since Nov 2026
*** kilokor motors
Best service very professional guy Lee is the best he made me feel ao welcomed with champagne and balloons a nice ribbon on my car everything a girl likes he's really a very good and sweet person I loved dealing with him and the kilokor team Elsie is also so good ahe explain everything and answer all questions I am happy with my new car thank you Lee thank you kilokor motors
1 reviews | Active since Aug 2011
Best Service Received!
Quick and efficient service received from Kilokor Newlands. Thank-you team!! Thank you Angelica!!!
1 reviews | Active since Aug 2011
Best Service Received!
Quick and efficient service received from Kilokor Newlands. Thank-you team!! Thank you Angelica!!!
1 reviews | Active since May 2026
***** and *******!
Biggest ***** and ******* ever!!! I purchased a vehicle from them in May 2026 on a Rent to own contract. I was assured the car was reconned and it would be "like driving a new car". The car went back to them twice as the aircon didn't work, the brakes had to be replaced and it had a major oil leak. I also met with them for a third time upon which their employee drove the car and assured me all was in order. It took months and endless requests for these to get fixed. In October the wreck broke down with me on the highway due to a broken fan belt. They are shifting the blame on me although I was stranded in a very unsafe place and I had to get to safety ASAP. I waited 16 days for them to respond to my request for cancellation of the contract and now they refuse to give back my deposit, my petrol and any of my other expenses. They sold an absolute wreck to me and refuse to take any responsibility or accountability for their lies and terrible service. Stay very far away from this company. They can not be trusted and they will sell you a wreck! Then they will turn around and blame you for whatever goes wrong. Their slogan is "Where exceptional service meets unbeatable value" - what a joke. The very opposite is applicable: disgusting, non existent service and no value what so ever, is more true! It will be a mistake to buy any car from them!
1 reviews | Active since May 2026
***** and *******!
Biggest ***** and ******* ever!!! I purchased a vehicle from them in May 2026 on a Rent to own contract. I was assured the car was reconned and it would be "like driving a new car". The car went back to them twice as the aircon didn't work, the brakes had to be replaced and it had a major oil leak. I also met with them for a third time upon which their employee drove the car and assured me all was in order. It took months and endless requests for these to get fixed. In October the wreck broke down with me on the highway due to a broken fan belt. They are shifting the blame on me although I was stranded in a very unsafe place and I had to get to safety ASAP. I waited 16 days for them to respond to my request for cancellation of the contract and now they refuse to give back my deposit, my petrol and any of my other expenses. They sold an absolute wreck to me and refuse to take any responsibility or accountability for their lies and terrible service. Stay very far away from this company. They can not be trusted and they will sell you a wreck! Then they will turn around and blame you for whatever goes wrong. Their slogan is "Where exceptional service meets unbeatable value" - what a joke. The very opposite is applicable: disgusting, non existent service and no value what so ever, is more true! It will be a mistake to buy any car from them!