HVHl
HELEEN VAN HEERDEN lynnvanheerden

1 reviews | Active since May 2026

10 Nov 2026, 15:46

***** and *******!

Biggest ***** and ******* ever!!! I purchased a vehicle from them in May 2026 on a Rent to own contract. I was assured the car was reconned and it would be "like driving a new car". The car went back to them twice as the aircon didn't work, the brakes had to be replaced and it had a major oil leak. I also met with them for a third time upon which their employee drove the car and assured me all was in order. It took months and endless requests for these to get fixed. In October the wreck broke down with me on the highway due to a broken fan belt. They are shifting the blame on me although I was stranded in a very unsafe place and I had to get to safety ASAP. I waited 16 days for them to respond to my request for cancellation of the contract and now they refuse to give back my deposit, my petrol and any of my other expenses. They sold an absolute wreck to me and refuse to take any responsibility or accountability for their lies and terrible service. Stay very far away from this company. They can not be trusted and they will sell you a wreck! Then they will turn around and blame you for whatever goes wrong. Their slogan is "Where exceptional service meets unbeatable value" - what a joke. The very opposite is applicable: disgusting, non existent service and no value what so ever, is more true! It will be a mistake to buy any car from them!

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Replies (1)
Kilokor Motors
Kilokor Motors's reply11 Nov 2026, 15:07
Official

We acknowledge your concerns regarding the oil leak. However, as explained in our previous correspondence, the cause of the vehicle's breakdown was unrelated to the oil leak, a point which you yourself have also acknowledged.

At this stage, the exact reason why the fan belt broke cannot be established. Nevertheless, the vehicle's warning system would ordinarily have indicated if there was a problem requiring attention. Despite this warning, the vehicle was driven further, resulting in additional consequential damage. We therefore cannot accept responsibility for the further damage sustained as a result of continuing to drive the vehicle under these circumstances.

For the avoidance of doubt, we are not holding you responsible for the initial breakdown of the vehicle. Our position relates specifically to the additional damage that occurred thereafter as a result of the vehicle being driven further despite the warning indication.

 We trust this clarifies our position and the distinction between the initial breakdown and the subsequent consequential damage, for which we are unable to accept liability.