Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Cubbi is described overwhelmingly as a fast, fair and low friction way to sell a vehicle. Customers consistently name individual buyers who inspect thoroughly, explain the valuation and get payment cleared within the hour. A recurring theme on the negative side involves post purchase administration, defect disputes and complaints that go unanswered once money has changed hands.
Top Strengths:
- •Staff Professionalism & Conduct: Customers name buyers such as Agesh Naidu, Carl Fortune, Joey Stiglingh, Calim Nelson and Deeanthan Naidoo as honest, patient and knowledgeable. Staff Professionalism & Conduct (4.5) is the standout theme, with consultants praised for explaining valuations without pressure.
Replied to 100% of negative reviews
Reply time on negative reviews: 3h 27m
TrustIndex
10
Perfect Score
Ranking
#3
in Warranty & Service Plans
Reply Time
3h 3m
NPS Score
60
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 3h 27m
Dec '25 - Nov '26
Frequently Asked Questions About Cubbi
What do customers say about Cubbi?
Based on recent customer reviews, Cubbi is described overwhelmingly as a fast, fair and low friction way to sell a vehicle. Customers consistently name individual buyers who inspect thoroughly, explain the valuation and get payment cleared within the hour. A recurring theme on the negative side involves post purchase administration, defect disputes and complaints that go unanswered once money has changed hands.
What is Cubbi's biggest strength?
Cubbi's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers name buyers such as Agesh Naidu, Carl Fortune, Joey Stiglingh, Calim Nelson and Deeanthan Naidoo as honest, patient and knowledgeable. Staff Professionalism & Conduct (4.5) is the standout theme, with consultants praised for explaining valuations without pressure.
What are the most common complaints about Cubbi?
The most common complaint about Cubbi, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Vehicle Quality & Reliability (2.7) is the weakest theme. A recurring pattern involves gearbox, injector and oil leak faults appearing within days of delivery, missing keys or service history, and refund or warranty requests being declined.
How does Cubbi compare to other Car Dealerships companies?
Cubbi scores 4 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.6); their weakest is Vehicle Condition (3). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Cubbi trustworthy?
Cubbi has a TrustIndex of 10 out of 10 on Hellopeter, based on 655 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 3 hours 27 min. Hellopeter has tracked Cubbi across 928 total reviews. How is the TrustIndex calculated? →
Recent reviews (655)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2026
Deeanthan Naidoo Is the guy for you.
If you wanna sell your car. Deeanthan Naidoo is the guy you.. he is very pationate and he is Patient. He is the best and very detailed guy when it comes getting your car sold. If you need help Get intouch with Deeanthan Naidoo.
1 reviews | Active since Nov 2026
Deeanthan Naidoo Is the guy for you.
If you wanna sell your car. Deeanthan Naidoo is the guy you.. he is very pationate and he is Patient. He is the best and very detailed guy when it comes getting your car sold. If you need help Get intouch with Deeanthan Naidoo.
1 reviews | Active since Nov 2026
Calim Nelson and Mogale"Mr Reliable"
I recently Traded in and bought a car from Cubbi and up to today I had never used Cubbi before only we buy cars and the actual dealership and I must say I was extremely impressed with their service Calim Nelson helped with the evaluation he was honest and helped us get a good deal on the car the best they could and he was also extremely knowledgeable on vehicles and made some solid recommendations alongside his personal experience and the Sales person Mogale"Mr reliable" was also world class at sales he was very professional,made the buying process a good one and at the end we bought a car from them and the Cubbi branch as whole we had a good first experience with the brand.The manager was reachable and friendly and so we're the staff I can confidently recommend Cubbi especially the Germiston branch I visited
1 reviews | Active since Nov 2026
Calim Nelson and Mogale"Mr Reliable"
I recently Traded in and bought a car from Cubbi and up to today I had never used Cubbi before only we buy cars and the actual dealership and I must say I was extremely impressed with their service Calim Nelson helped with the evaluation he was honest and helped us get a good deal on the car the best they could and he was also extremely knowledgeable on vehicles and made some solid recommendations alongside his personal experience and the Sales person Mogale"Mr reliable" was also world class at sales he was very professional,made the buying process a good one and at the end we bought a car from them and the Cubbi branch as whole we had a good first experience with the brand.The manager was reachable and friendly and so we're the staff I can confidently recommend Cubbi especially the Germiston branch I visited
1 reviews | Active since Jun 2018
Best sales experience with Fadiel and Cubby
I had the best experience while selling my car with Cubby assisted by Fadiel and Coo. The transaction was seemless and easy and the two gentleman were so friendly and reassuring. They made sure i was comfortable and went above and beyond in making sure i have assurance that they are a legitimate team with Cubby and that i was not being ****med.
1 reviews | Active since Jun 2018
Best sales experience with Fadiel and Cubby
I had the best experience while selling my car with Cubby assisted by Fadiel and Coo. The transaction was seemless and easy and the two gentleman were so friendly and reassuring. They made sure i was comfortable and went above and beyond in making sure i have assurance that they are a legitimate team with Cubby and that i was not being ****med.