Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Champion Gearz shows a severe gap between the jerseys it sells and its ability to deliver them. Customers consistently report waits of three months to almost a year, no tracking numbers, and repeated customs excuses. A recurring theme is refusal to refund. The one bright spot is Product Quality & Value (3.2), where buyers who eventually receive orders praise authenticity and fabric.
Top Strengths:
- •Product Quality & Value: Customers who eventually receive their kits describe superb quality, authentic badges, and good jersey weight, with several repeat buyers saying the gear is worth the wait. Sizing accuracy and a few counterfeit and fading complaints hold this score back.
TrustIndex
2.2
NPS Score
-77
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Champion Gearz
What do customers say about Champion Gearz?
Based on recent customer reviews, Champion Gearz shows a severe gap between the jerseys it sells and its ability to deliver them. Customers consistently report waits of three months to almost a year, no tracking numbers, and repeated customs excuses. A recurring theme is refusal to refund. The one bright spot is Product Quality & Value (3.2), where buyers who eventually receive orders praise authenticity and fabric.
What is Champion Gearz's biggest strength?
Champion Gearz's biggest strength, according to Hellopeter's AI analysis, is Product Quality & Value. Customers who eventually receive their kits describe superb quality, authentic badges, and good jersey weight, with several repeat buyers saying the gear is worth the wait. Sizing accuracy and a few counterfeit and fading complaints hold this score back.
What are the most common complaints about Champion Gearz?
The most common complaint about Champion Gearz, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Support. Communication is described as reactive and evasive. Phone lines do not connect, WhatsApp brings copy-paste replies or a thumbs-up emoji, emails go unanswered, and critical comments are reportedly deleted from social media pages.
Is Champion Gearz trustworthy?
Champion Gearz has a TrustIndex of 2.2 out of 10 on Hellopeter, based on 82 reviews in the last 12 months. Hellopeter has tracked Champion Gearz across 146 total reviews. How is the TrustIndex calculated? →
Recent reviews (82)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2024
Still waiting 9 months later🫠
I ordered in Jan 2026, I still haven't received my order. They changed numbers and didn't inform customers with outstanding orders. I found out on Facebook when I saw their ad come up on my feed.
1 reviews | Active since Apr 2024
Still waiting 9 months later🫠
I ordered in Jan 2026, I still haven't received my order. They changed numbers and didn't inform customers with outstanding orders. I found out on Facebook when I saw their ad come up on my feed.
1 reviews | Active since Sept 2026
Unhappy customer
I I am extremely disappointed with Champion Gearz and the way my order has been handled. Your company has repeatedly failed to stick to the commitments and timelines given to me, while communication has been extremely poor and frustrating. I
1 reviews | Active since Sept 2026
Unhappy customer
I I am extremely disappointed with Champion Gearz and the way my order has been handled. Your company has repeatedly failed to stick to the commitments and timelines given to me, while communication has been extremely poor and frustrating. I
1 reviews | Active since Sept 2025
SEVEN MONTHS AND STILL NO JERSEY
i placed my order in DECEMBER 2025 it is currently SEPTEMBER 2026 [7 MONTHS] and i still have not received my order Since March, I’ve repeatedly been given excuses about supplier delays, customs, and promises that it would arrive “this month” or “next month.” Despite asking several times, I have never received a tracking number or any way to verify where the order is. I was told tracking would only be provided once it reaches a courier. After seven months, I have no jersey, no verifiable tracking, and no resolution. I paid for a product, not endless promises. Based on my experience, DO NOT order from Champion Gearz. I will not purchase from them again.
1 reviews | Active since Sept 2025
SEVEN MONTHS AND STILL NO JERSEY
i placed my order in DECEMBER 2025 it is currently SEPTEMBER 2026 [7 MONTHS] and i still have not received my order Since March, I’ve repeatedly been given excuses about supplier delays, customs, and promises that it would arrive “this month” or “next month.” Despite asking several times, I have never received a tracking number or any way to verify where the order is. I was told tracking would only be provided once it reaches a courier. After seven months, I have no jersey, no verifiable tracking, and no resolution. I paid for a product, not endless promises. Based on my experience, DO NOT order from Champion Gearz. I will not purchase from them again.
1 reviews | Active since Sept 2026
Unhappy customer
I placed an order on the 4th of June 2026 today is 2 of September, they don't even update me when am I going to receive my parcel, when you send them an email asking about your order they ignore you or keep on telling the lies that they are having delays from their international supplier, this company is a ****, I wish they can refund me bcos it shows that they are failing to keep their customers happy...
1 reviews | Active since Sept 2026
Unhappy customer
I placed an order on the 4th of June 2026 today is 2 of September, they don't even update me when am I going to receive my parcel, when you send them an email asking about your order they ignore you or keep on telling the lies that they are having delays from their international supplier, this company is a ****, I wish they can refund me bcos it shows that they are failing to keep their customers happy...
1 reviews | Active since Aug 2019
Vintage Bafana Bafana Jersey Ordered July 2026 Which Is Still Not Delivered
I placed an order from Champion Gearz for a jersey on the 5 July 2026 and it is now 1 September 2026 and I have still not received my order. My order number is #5150. I have received any communication or delivery date of the order. The expected turnaround of 21 days time has long since passed, and I have received no meaningful communication regarding the status of my order. I have tried contacting Champion Gearz via email and text messages, but my attempts to get an update have gone unanswered. As a paying customer, I should not have to repeatedly chase a company for information about an order that I have already paid for. I understand that delays can sometimes happen, but what is particularly disappointing is the complete lack of communication and customer service. A simple update explaining the delay and providing a realistic delivery date would have been appreciated. I am therefore requesting that Champion Gearz urgently provide me with: • A clear update on the status of order #5150; • Confirmation of when my jersey will be dispatched; • A definite expected delivery date; and • An explanation for the delay and the lack of communication. I would appreciate this matter being resolved as a matter of urgency. I simply want to receive the product I paid for and receive proper communication from the company. Champion Gearz, please respond and provide a clear resolution to this complaint.
1 reviews | Active since Aug 2019
Vintage Bafana Bafana Jersey Ordered July 2026 Which Is Still Not Delivered
I placed an order from Champion Gearz for a jersey on the 5 July 2026 and it is now 1 September 2026 and I have still not received my order. My order number is #5150. I have received any communication or delivery date of the order. The expected turnaround of 21 days time has long since passed, and I have received no meaningful communication regarding the status of my order. I have tried contacting Champion Gearz via email and text messages, but my attempts to get an update have gone unanswered. As a paying customer, I should not have to repeatedly chase a company for information about an order that I have already paid for. I understand that delays can sometimes happen, but what is particularly disappointing is the complete lack of communication and customer service. A simple update explaining the delay and providing a realistic delivery date would have been appreciated. I am therefore requesting that Champion Gearz urgently provide me with: • A clear update on the status of order #5150; • Confirmation of when my jersey will be dispatched; • A definite expected delivery date; and • An explanation for the delay and the lack of communication. I would appreciate this matter being resolved as a matter of urgency. I simply want to receive the product I paid for and receive proper communication from the company. Champion Gearz, please respond and provide a clear resolution to this complaint.
1 reviews | Active since Jul 2020
Report Champion Gearz to CGSO
Do not purchase from Champion Gearz. I have placed an order on 16 December 2025 and still on goods. Also empty promises. This company needs to be reported to the Customer Goods and Services Ombudsman so that they don't catch other customers with there empty promises. This is a disgrace of a company to deal with. Reported them to the CGSO and hope they can assist in getting my refund.
1 reviews | Active since Jul 2020
Report Champion Gearz to CGSO
Do not purchase from Champion Gearz. I have placed an order on 16 December 2025 and still on goods. Also empty promises. This company needs to be reported to the Customer Goods and Services Ombudsman so that they don't catch other customers with there empty promises. This is a disgrace of a company to deal with. Reported them to the CGSO and hope they can assist in getting my refund.