

YourSchoolBox
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2019
Am dissatisfied at the service I got the stationary I ordered in the 22 December was delivered on the 13 th of January and behold it’s incomplete, how am I suppose to take it to school with incomplete stationary ?? But my biggest irritation is that there is no communication. Will it be delivered later or I donated my money to them and I have to go buy additional stationary? It was supposed to be delivered on the 9th after I sent a email that’s when I get the communication that it will be delivered Monday end up getting my order on Tuesday a day before school opens. How am I suppose to get th missing stationary as I only opened the box when I got home at 8 . Am not ordering again from them I should’ve stuck to Walton who I order from year in year out this year I through let’s try something different and am left with egg ok my face
1 reviews | Active since Jan 2019
Am dissatisfied at the service I got the stationary I ordered in the 22 December was delivered on the 13 th of January and behold it’s incomplete, how am I suppose to take it to school with incomplete stationary ?? But my biggest irritation is that there is no communication. Will it be delivered later or I donated my money to them and I have to go buy additional stationary? It was supposed to be delivered on the 9th after I sent a email that’s when I get the communication that it will be delivered Monday end up getting my order on Tuesday a day before school opens. How am I suppose to get th missing stationary as I only opened the box when I got home at 8 . Am not ordering again from them I should’ve stuck to Walton who I order from year in year out this year I through let’s try something different and am left with egg ok my face
1 reviews | Active since Jan 2026
Would not recommend this service under any circumstances. I placed an order on 27th December, and it’s now 12th January—still no delivery. Last week I was told it would arrive between 9–12 January, and this morning I was told it would be delivered this afternoon. When I followed up later, I was told I would only get a tracking number once it’s handed over to the courier—yet I’ve called multiple times since with no updates whatsoever. The constant promises with zero follow-through are beyond frustrating, and customer service is completely unreliable. This is not how a company should treat its customers—avoid at all costs.
1 reviews | Active since Jan 2026
Would not recommend this service under any circumstances. I placed an order on 27th December, and it’s now 12th January—still no delivery. Last week I was told it would arrive between 9–12 January, and this morning I was told it would be delivered this afternoon. When I followed up later, I was told I would only get a tracking number once it’s handed over to the courier—yet I’ve called multiple times since with no updates whatsoever. The constant promises with zero follow-through are beyond frustrating, and customer service is completely unreliable. This is not how a company should treat its customers—avoid at all costs.
1 reviews | Active since Aug 2021
Schools are opening in 2 days and it's the first time ordering with this company and they use fastway couriers. Horrible service from both sides, I'm supposed to have my parcel today, still no delivery and the lady keeps cutting the call blaming it on lines being too busy. Fastway not responding on calls and whatsapp. I'm furious
1 reviews | Active since Aug 2021
Schools are opening in 2 days and it's the first time ordering with this company and they use fastway couriers. Horrible service from both sides, I'm supposed to have my parcel today, still no delivery and the lady keeps cutting the call blaming it on lines being too busy. Fastway not responding on calls and whatsapp. I'm furious
1 reviews | Active since Nov 2015
Horrible customer service, zero communication and the WhatsApp messages are read and ignored. This company promised to deliver for school stationery by 9 Jan 2026 if order is placed before 22 December 2025. My order was placed on 21 December 2025. I keep querying and sometimes zero response, until they confirmed delivery would be to me on 12 January 2026. I called the WhatsApp telephone number and the lady kept cutting my call. Eventually sent me a response to say it was with the courier company which was only created and not yet collect by the Courier Guy. I expressed the urgency, requested a refund and to cancel by order as it was still with them. They read and ignore texts and cut the call. Worse service I have ever received and will definitely not recommend to anyone. Im highly stressed and disappointed with this company.
1 reviews | Active since Nov 2015
Horrible customer service, zero communication and the WhatsApp messages are read and ignored. This company promised to deliver for school stationery by 9 Jan 2026 if order is placed before 22 December 2025. My order was placed on 21 December 2025. I keep querying and sometimes zero response, until they confirmed delivery would be to me on 12 January 2026. I called the WhatsApp telephone number and the lady kept cutting my call. Eventually sent me a response to say it was with the courier company which was only created and not yet collect by the Courier Guy. I expressed the urgency, requested a refund and to cancel by order as it was still with them. They read and ignore texts and cut the call. Worse service I have ever received and will definitely not recommend to anyone. Im highly stressed and disappointed with this company.
Hellopeter has tracked YourSchoolBox across 6 reviews. YourSchoolBox hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used YourSchoolBox? Write a review to help others decide.