Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Weelee presents a sharply split customer experience. Sellers describe fast valuations, market beating offers and same day payment, praising named buyers repeatedly. Buyers of used stock, particularly from Centurion, describe a very different journey involving mechanical failures on Platinum labelled cars, disputed DEKRA reports and after sales silence once a fault is reported.
Top Strengths:
- •Staff Professionalism & Conduct: Customers name buyers such as Clinton, Shane, Kabir, Miguel, Luke and Victor as punctual, honest and patient. A recurring theme is staff explaining every step clearly and fighting for a better price on the customer's behalf.
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 35m
TrustIndex
8.9
Ranking
#17
in Car Dealerships
Reply Time
8h 6m
NPS Score
36
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 35m
Nov '25 - Oct '26
Frequently Asked Questions About Weelee
What do customers say about Weelee?
Based on recent customer reviews, Weelee presents a sharply split customer experience. Sellers describe fast valuations, market beating offers and same day payment, praising named buyers repeatedly. Buyers of used stock, particularly from Centurion, describe a very different journey involving mechanical failures on Platinum labelled cars, disputed DEKRA reports and after sales silence once a fault is reported.
What is Weelee's biggest strength?
Weelee's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers name buyers such as Clinton, Shane, Kabir, Miguel, Luke and Victor as punctual, honest and patient. A recurring theme is staff explaining every step clearly and fighting for a better price on the customer's behalf.
What are the most common complaints about Weelee?
The most common complaint about Weelee, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Buyers repeatedly report Platinum or Gold labelled vehicles failing within days or weeks, including engine failures, oil leaks, coolant faults, clutch and turbo issues, plus undeclared accident damage and disputed DEKRA condition reports.
How does Weelee compare to other Car Dealerships companies?
Weelee scores 2.9 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.4); their weakest is After-Sales Service (1.5). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Weelee trustworthy?
Weelee has a TrustIndex of 8.9 out of 10 on Hellopeter, based on 680 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 16 hours 35 min. Hellopeter has tracked Weelee across 6,382 total reviews. How is the TrustIndex calculated? →
Recent reviews (680)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Amazing Customer Service
I would like to thank Shane Hartnick for the great service he delivered today on the sale of my vehicle. The interaction was professional, sincere and authentic. I will definitely be doing more business with Shane. Thanks Again 😁
1 reviews | Active since Oct 2026
Amazing Customer Service
I would like to thank Shane Hartnick for the great service he delivered today on the sale of my vehicle. The interaction was professional, sincere and authentic. I will definitely be doing more business with Shane. Thanks Again 😁
1 reviews | Active since Oct 2026
Excellent service from Clinton and team
Excellent service from Clinton and team. Thank you Weelee will Recommend
1 reviews | Active since Oct 2026
Excellent service from Clinton and team
Excellent service from Clinton and team. Thank you Weelee will Recommend
1 reviews | Active since Oct 2026
I would like to give a huge thanks to Tshepiso Mathe who assisted me in selling my car, he was
I would like to give a huge thanks to Tshepiso Mathe who assisted me in selling my car, he was very helpful and kept on checking up on us. He was indeed a great help Thank you so much...
1 reviews | Active since Oct 2026
I would like to give a huge thanks to Tshepiso Mathe who assisted me in selling my car, he was
I would like to give a huge thanks to Tshepiso Mathe who assisted me in selling my car, he was very helpful and kept on checking up on us. He was indeed a great help Thank you so much...
1 reviews | Active since May 2025
Excellent service , I experienced excellent service from , will recommend his service to friends ...
Excellent service , I experienced excellent service from , will recommend his service to friends and family
1 reviews | Active since May 2025
Excellent service , I experienced excellent service from , will recommend his service to friends ...
Excellent service , I experienced excellent service from , will recommend his service to friends and family
1 reviews | Active since Oct 2026
5 Star service from Clint and his team at Weelee!
I enquired with Weelee on Saturday about selling my car, and Clint and his team had the sale wrapped up by 11:30 this morning! The whole process was quick and straightforward, and the team was responsive and helpful throughout. Thanks to Clint and everyone at Weelee for making it such an easy experience—I'd happily recommend them.
1 reviews | Active since Oct 2026
5 Star service from Clint and his team at Weelee!
I enquired with Weelee on Saturday about selling my car, and Clint and his team had the sale wrapped up by 11:30 this morning! The whole process was quick and straightforward, and the team was responsive and helpful throughout. Thanks to Clint and everyone at Weelee for making it such an easy experience—I'd happily recommend them.