Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Totally Tailored Solutions is widely praised as an accredited provider of safety, ISO and ETDP SETA training, including Assessor, Facilitator and Moderator programmes. Learners highlight knowledgeable facilitators, practical course material, affordable pricing and responsive WhatsApp support groups, with Charmaine and her team singled out for hands on guidance. Many returning students say certificates and statements of results arrived in good time. A smaller but serious set of complaints centres on multi year delays in issuing qualifications, missing assessment feedback, and learners being ignored or blocked when following up.
TrustIndex
5.9
NPS Score
81
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About Totally Tailored Solutions
What do customers say about Totally Tailored Solutions?
Based on recent customer reviews, Totally Tailored Solutions is widely praised as an accredited provider of safety, ISO and ETDP SETA training, including Assessor, Facilitator and Moderator programmes. Learners highlight knowledgeable facilitators, practical course material, affordable pricing and responsive WhatsApp support groups, with Charmaine and her team singled out for hands on guidance. Many returning students say certificates and statements of results arrived in good time. A smaller but serious set of complaints centres on multi year delays in issuing qualifications, missing assessment feedback, and learners being ignored or blocked when following up.
Is Totally Tailored Solutions trustworthy?
Totally Tailored Solutions has a TrustIndex of 5.9 out of 10 on Hellopeter, based on 34 reviews in the last 12 months. Hellopeter has tracked Totally Tailored Solutions across 139 total reviews. How is the TrustIndex calculated? →
Recent reviews (34)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
I have been ghosted and not receiving any replies
Recently I decided to name and shame @totallytailoredsolutions after 3 years of back and forth trying to get my qualifications, facilitator, assessor and moderator, which I completed in full. I was promised feedback on my work, as one would expect when studying so one can know where to improve and understand the work, and I am being denied that even though I have the proof in writing. I have been ghosted by them and I take it that I will never receive my moderator qualification that I worked and paid for. I am writing this as a warning to anyone who is considering studying with them. I have all my evidence from the last three years including messages, emails, voice notes, you name it. Do not trust them!
1 reviews | Active since Aug 2026
I have been ghosted and not receiving any replies
Recently I decided to name and shame @totallytailoredsolutions after 3 years of back and forth trying to get my qualifications, facilitator, assessor and moderator, which I completed in full. I was promised feedback on my work, as one would expect when studying so one can know where to improve and understand the work, and I am being denied that even though I have the proof in writing. I have been ghosted by them and I take it that I will never receive my moderator qualification that I worked and paid for. I am writing this as a warning to anyone who is considering studying with them. I have all my evidence from the last three years including messages, emails, voice notes, you name it. Do not trust them!
1 reviews | Active since Aug 2026
DO NOT TRUST THEM
Three years ago, I successfully completed my assessor, facilitator, and moderator courses through Totally Tailored Solutions and fulfilled all the requirements to receive my certificates. Since then, I have made countless attempts to contact the institution through calls and messages, only to be ignored. Instead of resolving the matter or even communicating with me, they have now blocked me. These certificates are not just pieces of paper—they are proof of qualifications that have affected my ability to pursue employment and opportunities. I’m posting this not to attack anyone, but to ask for accountability. If you advertise qualifications and certifications, students deserve to receive them within a reasonable timeframe and to be treated with respect when they ask for updates. I sincerely hope this issue can finally be resolved. Three years is simply too long.
1 reviews | Active since Aug 2026
DO NOT TRUST THEM
Three years ago, I successfully completed my assessor, facilitator, and moderator courses through Totally Tailored Solutions and fulfilled all the requirements to receive my certificates. Since then, I have made countless attempts to contact the institution through calls and messages, only to be ignored. Instead of resolving the matter or even communicating with me, they have now blocked me. These certificates are not just pieces of paper—they are proof of qualifications that have affected my ability to pursue employment and opportunities. I’m posting this not to attack anyone, but to ask for accountability. If you advertise qualifications and certifications, students deserve to receive them within a reasonable timeframe and to be treated with respect when they ask for updates. I sincerely hope this issue can finally be resolved. Three years is simply too long.
1 reviews | Active since Mar 2022
Good client service experienced
Totally tailored solutions is home away from home. Whether you study online or in class they are always there to lend a helping hand. I won't mind recommending family and friends to study with you guys. Bravo to your team "some wines improve with age but only if the g****s were good in the first place"
1 reviews | Active since Mar 2022
Good client service experienced
Totally tailored solutions is home away from home. Whether you study online or in class they are always there to lend a helping hand. I won't mind recommending family and friends to study with you guys. Bravo to your team "some wines improve with age but only if the g****s were good in the first place"
1 reviews | Active since Nov 2023
Exceptional Service
Exceptional service from start to finish! Totally Tailored Solutions truly lives up to its name by providing a personalized approach and expert guidance! Their team is professional, proactive and made the entire process stress-free. Highly recommended for anyone seeking quality results.
1 reviews | Active since Nov 2023
Exceptional Service
Exceptional service from start to finish! Totally Tailored Solutions truly lives up to its name by providing a personalized approach and expert guidance! Their team is professional, proactive and made the entire process stress-free. Highly recommended for anyone seeking quality results.
1 reviews | Active since Mar 2026
"Exemplars of Strategic Excellence”
"I am extremely satisfied with the services provided by this Totally Tailored Solutions”TTS” organisation .They have been instrumental in facilitating transformative experiences that have significantly enhanced personal and professional development. Their expertise and guidance have empowered me to acquire valuable skills and insights, and I highly recommend their services to individuals seeking to augment their capabilities."
1 reviews | Active since Mar 2026
"Exemplars of Strategic Excellence”
"I am extremely satisfied with the services provided by this Totally Tailored Solutions”TTS” organisation .They have been instrumental in facilitating transformative experiences that have significantly enhanced personal and professional development. Their expertise and guidance have empowered me to acquire valuable skills and insights, and I highly recommend their services to individuals seeking to augment their capabilities."