Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Squadcars is described as a dealership where the buying journey feels fast, personal and genuinely helpful. Customers consistently name individual sales consultants such as Vinny, Junaid, Solo, Joseph, Marklin and Bashimane, praising their patience with finance applications and their willingness to fight for affordable deals. Sales and Purchase Experience (4.6) and Staff Professionalism and Conduct (4.7) both stand out, while post handover vehicle preparation is a rare but notable frustration.
Top Strengths:
- •Staff Professionalism & Conduct: Consultants are repeatedly named and praised as patient, honest and invested. Solo waiting for a Rustenburg client, Vinny driving to Kathu and Junaid's product knowledge are the kind of conduct customers single out as exceptional.
Replied to 100% of negative reviews
Reply time on negative reviews: 2h 23m
TrustIndex
9
Ranking
#6
in Warranty & Service Plans
Reply Time
57h 26m
NPS Score
61
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 2h 23m
Oct '25 - Sep '26
Frequently Asked Questions About Squadcars
What do customers say about Squadcars?
Based on recent customer reviews, Squadcars is described as a dealership where the buying journey feels fast, personal and genuinely helpful. Customers consistently name individual sales consultants such as Vinny, Junaid, Solo, Joseph, Marklin and Bashimane, praising their patience with finance applications and their willingness to fight for affordable deals. Sales and Purchase Experience (4.6) and Staff Professionalism and Conduct (4.7) both stand out, while post handover vehicle preparation is a rare but notable frustration.
What is Squadcars's biggest strength?
Squadcars's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Consultants are repeatedly named and praised as patient, honest and invested. Solo waiting for a Rustenburg client, Vinny driving to Kathu and Junaid's product knowledge are the kind of conduct customers single out as exceptional.
Is Squadcars trustworthy?
Squadcars has a TrustIndex of 9 out of 10 on Hellopeter, based on 139 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 2 hours 23 min. Hellopeter has tracked Squadcars across 1,032 total reviews. How is the TrustIndex calculated? →
Recent reviews (139)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2017
Service doesn't get any better than what Junaid proves
Service doesn't get any better than what Junaid proves. Excellence!!
1 reviews | Active since May 2017
Service doesn't get any better than what Junaid proves
Service doesn't get any better than what Junaid proves. Excellence!!
1 reviews | Active since Apr 2023
Joseph from Squard c...
Joseph from Squard cars pretoria cbd,boom street he worked on my deal,he is the best shame fought for the best deal,,iam a car owner ,he really fought for me while I didn't have hope,he made sure I comeout of the dealership with a car,
1 reviews | Active since Apr 2023
Joseph from Squard c...
Joseph from Squard cars pretoria cbd,boom street he worked on my deal,he is the best shame fought for the best deal,,iam a car owner ,he really fought for me while I didn't have hope,he made sure I comeout of the dealership with a car,
1 reviews | Active since Aug 2026
Excellent service received from Benedict Mokwena
Excellent service received from Benedict Mokwena. From the moment we met at Wonderpark Mall he has been nothing but great. I am truly overjoyed by this experience and I will definitely recommend Squad Cars.
1 reviews | Active since Aug 2026
Excellent service received from Benedict Mokwena
Excellent service received from Benedict Mokwena. From the moment we met at Wonderpark Mall he has been nothing but great. I am truly overjoyed by this experience and I will definitely recommend Squad Cars.