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Omoda Sandton

Claimed Business
|4.8
96 Reviews (last 12 months)
Does not respond to reviews

Scores reflect the Overall AI Score for each category

AI Review Summary

Based on recent customer reviews, Omoda Sandton is described overwhelmingly through its showroom floor experience. Customers consistently name individual sales consultants such as Rikesh, Miguel, Zak, Alex and Qaasim, and describe the buying journey as smooth, patient and welcoming. A recurring theme is warmth from reception through to handover, while the few unhappy voices centre on finance paperwork and workshop follow-through rather than the sales interaction itself.

Top Strengths:

  • •Sales & Purchase Experience: Buyers repeatedly describe a seamless, low pressure purchase, with consultants explaining contract terms clearly, arranging extra test drives and turning collection day into an occasion. Named staff guiding first time buyers through every step is the strongest recurring pattern.
Service Quality Ratings
Industry Avg: 2.5Best: 4.5 (The Bakkie Shop)
Industry Avg: 2.4Best: 4.5 (Drive.co.za)
Industry Avg: 2.7Best: 4.5 (Koos and Mike Detailed Cars)
4.5-5 Excellent
3.5-4.5 Great
2.5-3.5 Average
1.5-2.5 Poor
<1.5 Terrible
Performance(last 12 months):
Trustindex Rating
8.1
NPS Score
66Very Likely
Review Distribution
4.8|96 Reviews

Nov '25 - Oct '26

Frequently Asked Questions About Omoda Sandton

What do customers say about Omoda Sandton?

Based on recent customer reviews, Omoda Sandton is described overwhelmingly through its showroom floor experience. Customers consistently name individual sales consultants such as Rikesh, Miguel, Zak, Alex and Qaasim, and describe the buying journey as smooth, patient and welcoming. A recurring theme is warmth from reception through to handover, while the few unhappy voices centre on finance paperwork and workshop follow-through rather than the sales interaction itself.

What is Omoda Sandton's biggest strength?

Omoda Sandton's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Buyers repeatedly describe a seamless, low pressure purchase, with consultants explaining contract terms clearly, arranging extra test drives and turning collection day into an occasion. Named staff guiding first time buyers through every step is the strongest recurring pattern.

Is Omoda Sandton trustworthy?

Omoda Sandton has a TrustIndex of 8.1 out of 10 on Hellopeter, based on 96 reviews in the last 12 months. They reply to 75% of negative reviews, typically within 211 hours 26 min. Hellopeter has tracked Omoda Sandton across 206 total reviews. How is the TrustIndex calculated? →

Recent reviews (96)

Used this business recently? Share your experience to help others decide.

Share Your Experience
AN
Andiswa N

1 reviews | Active since Nov 2021

12 Oct 2026, 08:41

James and the team were simply amazing from the Sales process through out to the collection process

James and the team were simply amazing from the Sales process through out to the collection process. I am glad my new baby got delivered by them

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Sengwakana S

1 reviews | Active since Feb 2026

10 Oct 2026, 12:43

ms

Thanks to Qaasim and his team, the delivery of my new car was amazing. thanks to him and his team

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Princess U

1 reviews | Active since Oct 2026

6 Oct 2026, 15:45

The service was absolutely amazing ,we'll definitely be coming back to buy more cars

The service was absolutely amazing ,we'll definitely be coming back to buy more cars

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NU
Nhlanhla U

1 reviews | Active since Sept 2026

25 Sept 2026, 12:34

Easy and enjoyable, understood my requirements and James was extremely patient and what a jam

Easy and enjoyable, understood my requirements and James was extremely patient and what a jam

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Naledi U

1 reviews | Active since Jan 2020

25 Sept 2026, 12:00

I highly appreciate the prestige level of service and commitment from the staff

I highly appreciate the prestige level of service and commitment from the staff.

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Lien Z

1 reviews | Active since Nov 2025

23 Sept 2026, 13:42

Assited by excpetional staff, got a great deal

Assited by excpetional staff, got a great deal. Recommend Zak

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Ratu R

1 reviews | Active since Sept 2026

17 Sept 2026, 15:30

Thanks to Rikesh and team from the Omoda JAECOO team were soo accomodating and welcoming

Thanks to Rikesh and team from the Omoda JAECOO team were soo accomodating and welcoming

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aa
annelia.pillay annelia.pillay

1 reviews | Active since Aug 2016

16 Sept 2026, 16:03

Rikesh from the omod...

Rikesh from the omoda Sandton group is an amazing salesman who created an incredible experience for my family and I.

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