Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Gys Pitzer Motors is described as a used vehicle group where deals are closed quickly and staff are named personally in praise. Customers consistently report effortless purchases finalised within a day or two, transparent finance handled by dedicated F&I consultants, and vehicles delivered clean and often better than advertised. A recurring theme is repeat buyers returning for their second, third or fifth vehicle across the Wonderboom, Silverlakes and Lindo Park branches.
Top Strengths:
- •Staff Professionalism & Conduct: Customers name consultants such as Tears, Jurie, Jacky, Alie, Henco, David, Michelle and Lizelle as honest, patient and knowledgeable. First time buyers and buyers purchasing remotely repeatedly describe feeling respected, unpressured and clearly informed at every stage.
Replied to 100% of negative reviews
Reply time on negative reviews: 24h 36m
TrustIndex
10
Perfect Score
Ranking
#2
in Car Dealerships
Reply Time
6h 2m
NPS Score
90
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 24h 36m
Nov '25 - Oct '26
Frequently Asked Questions About Gys Pitzer Motors
What do customers say about Gys Pitzer Motors?
Based on recent customer reviews, Gys Pitzer Motors is described as a used vehicle group where deals are closed quickly and staff are named personally in praise. Customers consistently report effortless purchases finalised within a day or two, transparent finance handled by dedicated F&I consultants, and vehicles delivered clean and often better than advertised. A recurring theme is repeat buyers returning for their second, third or fifth vehicle across the Wonderboom, Silverlakes and Lindo Park branches.
What is Gys Pitzer Motors's biggest strength?
Gys Pitzer Motors's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers name consultants such as Tears, Jurie, Jacky, Alie, Henco, David, Michelle and Lizelle as honest, patient and knowledgeable. First time buyers and buyers purchasing remotely repeatedly describe feeling respected, unpressured and clearly informed at every stage.
What are the most common complaints about Gys Pitzer Motors?
The most common complaint about Gys Pitzer Motors, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. While stock is widely praised as immaculate, a small group of buyers describe serious unresolved faults. Recurring safety warning lights, a vehicle awaiting an engine change, and shocks faulty on a premium delivery drag the theme down noticeably.
How does Gys Pitzer Motors compare to other Car Dealerships companies?
Gys Pitzer Motors scores 4.4 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.7); their weakest is After-Sales Service (3.9). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Gys Pitzer Motors trustworthy?
Gys Pitzer Motors has a TrustIndex of 10 out of 10 on Hellopeter, based on 913 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 24 hours 36 min. Hellopeter has tracked Gys Pitzer Motors across 2,623 total reviews. How is the TrustIndex calculated? →
Recent reviews (913)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Very happy with the service I got from Shaun Mitton he answered all my questions he was professio...
Very happy with the service I got from Shaun Mitton he answered all my questions he was professional and friendly. Will buy from Shaun anytime
1 reviews | Active since Oct 2026
Very happy with the service I got from Shaun Mitton he answered all my questions he was professio...
Very happy with the service I got from Shaun Mitton he answered all my questions he was professional and friendly. Will buy from Shaun anytime
1 reviews | Active since Mar 2020
I received excellent service from Shaun, who was extremely knowledgeable and helped me find the p...
I received excellent service from Shaun, who was extremely knowledgeable and helped me find the perfect car. He was friendly, helpful, and professional throughout the process. Lizelle was equally outstanding, providing excellent advise and demonstrating great knowledge when it came to finance options. I highly recommend Shaun and Lizelle to anyone looking to purchase a vehicle. Their exceptional service and expertise made the entire experience a pleasure!
1 reviews | Active since Mar 2020
I received excellent service from Shaun, who was extremely knowledgeable and helped me find the p...
I received excellent service from Shaun, who was extremely knowledgeable and helped me find the perfect car. He was friendly, helpful, and professional throughout the process. Lizelle was equally outstanding, providing excellent advise and demonstrating great knowledge when it came to finance options. I highly recommend Shaun and Lizelle to anyone looking to purchase a vehicle. Their exceptional service and expertise made the entire experience a pleasure!
1 reviews | Active since Aug 2011
I recently dealt with Eagan and his service was fantastic even though I didn't land up buying the...
I recently dealt with Eagan and his service was fantastic even though I didn't land up buying the car
1 reviews | Active since Aug 2011
I recently dealt with Eagan and his service was fantastic even though I didn't land up buying the...
I recently dealt with Eagan and his service was fantastic even though I didn't land up buying the car
1 reviews | Active since May 2013
I had a great experience with Eagan from Gys Pitzer Motoring
I had a great experience with Eagan from Gys Pitzer Motoring! His service was professional, friendly, and reliable. He made the whole process smooth and stress-free, and his commitment to customer satisfaction really stood out. I would definitely recommend Eagan of Gys Spitzer motors to anyone looking for excellent service and a trustworthy motoring experience. Keep up the great work!
1 reviews | Active since May 2013
I had a great experience with Eagan from Gys Pitzer Motoring
I had a great experience with Eagan from Gys Pitzer Motoring! His service was professional, friendly, and reliable. He made the whole process smooth and stress-free, and his commitment to customer satisfaction really stood out. I would definitely recommend Eagan of Gys Spitzer motors to anyone looking for excellent service and a trustworthy motoring experience. Keep up the great work!
1 reviews | Active since May 2022
Exceptional service!
I recently had the pleasure of dealing with Alie in sales and Lizelle in finance, and I cannot recommend them highly enough. Alie was attentive, knowledgeable, and made the entire selection process effortless without any high-pressure sales tactics. Once the deal was set, Lizelle handled the finance side with absolute professionalism. She was transparent, swift with all the paperwork, and ensured every detail was clear and structured perfectly for me. The communication between both of them was seamless, turning what is usually a stressful process into an absolute breeze. Thank you, Alie and Lizelle, for going above and beyond.
1 reviews | Active since May 2022
Exceptional service!
I recently had the pleasure of dealing with Alie in sales and Lizelle in finance, and I cannot recommend them highly enough. Alie was attentive, knowledgeable, and made the entire selection process effortless without any high-pressure sales tactics. Once the deal was set, Lizelle handled the finance side with absolute professionalism. She was transparent, swift with all the paperwork, and ensured every detail was clear and structured perfectly for me. The communication between both of them was seamless, turning what is usually a stressful process into an absolute breeze. Thank you, Alie and Lizelle, for going above and beyond.
1 reviews | Active since Oct 2026
I would like to shine some light on Dricus for his incredible service and vehicle knowledge, no c...
I would like to shine some light on Dricus for his incredible service and vehicle knowledge, no calls ananswered and updates with speed, I would like to work with him many more times in the future
1 reviews | Active since Oct 2026
I would like to shine some light on Dricus for his incredible service and vehicle knowledge, no c...
I would like to shine some light on Dricus for his incredible service and vehicle knowledge, no calls ananswered and updates with speed, I would like to work with him many more times in the future