Scores reflect the Overall AI Score for each category
Based on recent customer reviews, EBK Auto Dealers is described as a high volume used vehicle group where the showroom experience is the standout. Customers consistently praise named consultants for patience, honesty and stock knowledge, and many travel from other provinces to buy. A recurring theme, however, is what happens after money changes hands, particularly registration paperwork, unresolved defects and callbacks that never arrive.
Top Strengths:
- •Staff Professionalism & Conduct: Consultants are named repeatedly and praised as patient, humble and honest. Customers highlight Sanele, Connie, Shafie, Ayanda, Eugene, Nanicky and Nyolohelo for explaining vehicles clearly, working after hours and never pressuring a buyer into a decision.
TrustIndex
6.6
NPS Score
0
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About EBK Auto Dealers
What do customers say about EBK Auto Dealers?
Based on recent customer reviews, EBK Auto Dealers is described as a high volume used vehicle group where the showroom experience is the standout. Customers consistently praise named consultants for patience, honesty and stock knowledge, and many travel from other provinces to buy. A recurring theme, however, is what happens after money changes hands, particularly registration paperwork, unresolved defects and callbacks that never arrive.
What is EBK Auto Dealers's biggest strength?
EBK Auto Dealers's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Consultants are named repeatedly and praised as patient, humble and honest. Customers highlight Sanele, Connie, Shafie, Ayanda, Eugene, Nanicky and Nyolohelo for explaining vehicles clearly, working after hours and never pressuring a buyer into a decision.
What are the most common complaints about EBK Auto Dealers?
The most common complaint about EBK Auto Dealers, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Aftercare. The dominant complaint pattern is registration and NaTIS documents outstanding far beyond the promised timeline, with calls and messages ignored by both consultants and managers. Several buyers say resolution only came after escalation or public posting.
Is EBK Auto Dealers trustworthy?
EBK Auto Dealers has a TrustIndex of 6.6 out of 10 on Hellopeter, based on 993 reviews in the last 12 months. Hellopeter has tracked EBK Auto Dealers across 5,049 total reviews. How is the TrustIndex calculated? →
Recent reviews (993)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Great experience
I contacted EBK Auto Dealers to sell my car, and I was impressed by how quickly they responded. They sent a very neat, clean, and friendly gentleman named Stifler to inspect my vehicle. He was professional, helpful, and welcoming throughout the entire inspection process. Within just 15 minutes, I had received an offer that I was happy with! The entire process was smooth, quick, and hassle-free. A big thank you to EBK Auto Dealers for the excellent service, and a special thank you to Stifler for his outstanding customer service. I highly recommend them to anyone looking to sell their vehicle! EBK Auto Dealers — excellent service, quick response, and a hassle-free experience! 👏🚗
1 reviews | Active since Oct 2026
Great experience
I contacted EBK Auto Dealers to sell my car, and I was impressed by how quickly they responded. They sent a very neat, clean, and friendly gentleman named Stifler to inspect my vehicle. He was professional, helpful, and welcoming throughout the entire inspection process. Within just 15 minutes, I had received an offer that I was happy with! The entire process was smooth, quick, and hassle-free. A big thank you to EBK Auto Dealers for the excellent service, and a special thank you to Stifler for his outstanding customer service. I highly recommend them to anyone looking to sell their vehicle! EBK Auto Dealers — excellent service, quick response, and a hassle-free experience! 👏🚗
1 reviews | Active since Nov 2024
Can't really explain the joy I got today and me and husband purchased a Mitsubishi outlander and ...
Can't really explain the joy I got today and me and husband purchased a Mitsubishi outlander and was surprised by the service we received from Aphile and his colleague I'm really happy we bought the car from them .Will surely bring them more business
1 reviews | Active since Nov 2024
Can't really explain the joy I got today and me and husband purchased a Mitsubishi outlander and ...
Can't really explain the joy I got today and me and husband purchased a Mitsubishi outlander and was surprised by the service we received from Aphile and his colleague I'm really happy we bought the car from them .Will surely bring them more business
1 reviews | Active since Sept 2025
I'm Michelle and I was looking for a car that I can put in Bolt and I found the perfect
I'm Michelle and I was looking for a car that I can put in Bolt and I found the perfect car at EBK Auto Dealers, thanks Nonto
1 reviews | Active since Sept 2025
I'm Michelle and I was looking for a car that I can put in Bolt and I found the perfect
I'm Michelle and I was looking for a car that I can put in Bolt and I found the perfect car at EBK Auto Dealers, thanks Nonto
1 reviews | Active since Oct 2026
I sold a car to them
I sold a car to them. There service was excellent.
1 reviews | Active since Oct 2026
I sold a car to them
I sold a car to them. There service was excellent.
1 reviews | Active since Oct 2026
Mr
I sold my car to ebk auto dealers I was helped kgosi He did well inspected my car and test drive it and asked me questions politely and I was happy with is services he was patiente until the payment reflected into my ***. I rate him 10/10 for is services
1 reviews | Active since Oct 2026
Mr
I sold my car to ebk auto dealers I was helped kgosi He did well inspected my car and test drive it and asked me questions politely and I was happy with is services he was patiente until the payment reflected into my ***. I rate him 10/10 for is services
1 reviews | Active since Oct 2026
Tabani
Tabani is highly professional, respectful, and dedicated to his work. His customer service is excellent, and his performance is outstanding. I truly appreciate the way he attended to me and handled everything. Excellent service, excellent attitude, and a job well done! 👏🏽
1 reviews | Active since Oct 2026
Tabani
Tabani is highly professional, respectful, and dedicated to his work. His customer service is excellent, and his performance is outstanding. I truly appreciate the way he attended to me and handled everything. Excellent service, excellent attitude, and a job well done! 👏🏽