Scores reflect the Overall AI Score for each category
Based on recent customer reviews, DigiCars is described overwhelmingly as a showroom-driven dealership where the buying journey and the people delivering it stand out. Customers consistently name their sales executives, praise warm receptions and celebratory handovers, and describe the process as quick and easy. A recurring counter-theme involves add-on products such as trackers and tyre insurance, plus finance terms customers felt were not fully explained.
Top Strengths:
- •Sales & Purchase Experience: Buyers describe effortless deals from first enquiry to handover, with named consultants such as Miguel, Zak, Rikesh, Caroline and the Thabang and Nzwane duo. Handovers, gifts, transport arranged to the dealership and refreshments are repeatedly called memorable and fun.
Replied to 50% of negative reviews
Reply time on negative reviews: 3791h 38m
TrustIndex
8.3
Ranking
#27
in Car Dealerships
Reply Time
406h 33m
NPS Score
38
Recommended: Likely
Replied to 50% of negative reviews
Reply time on negative reviews: 3791h 38m
Nov '25 - Oct '26
Frequently Asked Questions About DigiCars
What do customers say about DigiCars?
Based on recent customer reviews, DigiCars is described overwhelmingly as a showroom-driven dealership where the buying journey and the people delivering it stand out. Customers consistently name their sales executives, praise warm receptions and celebratory handovers, and describe the process as quick and easy. A recurring counter-theme involves add-on products such as trackers and tyre insurance, plus finance terms customers felt were not fully explained.
What is DigiCars's biggest strength?
DigiCars's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Buyers describe effortless deals from first enquiry to handover, with named consultants such as Miguel, Zak, Rikesh, Caroline and the Thabang and Nzwane duo. Handovers, gifts, transport arranged to the dealership and refreshments are repeatedly called memorable and fun.
Is DigiCars trustworthy?
DigiCars has a TrustIndex of 8.3 out of 10 on Hellopeter, based on 118 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 3791 hours 38 min. Hellopeter has tracked DigiCars across 518 total reviews. How is the TrustIndex calculated? →
Recent reviews (118)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Great service
Experienced amazing service from DigiCars Jetour Sandton. The Sales Executive that assisted me was Daanyal - he made the process so seamless and I was able to collect my car within a quick turnaround time.
1 reviews | Active since Oct 2026
Great service
Experienced amazing service from DigiCars Jetour Sandton. The Sales Executive that assisted me was Daanyal - he made the process so seamless and I was able to collect my car within a quick turnaround time.
1 reviews | Active since Apr 2020
Exceptional Service & Outstanding Customer Care from DigiCars
I had an excellent experience with DigiCars. I would highly recommend them to anyone looking to purchase a vehicle. From the very beginning, the patience, care, treatment & advice I received were exceptional. I never felt rushed or pressured into making a decision. The team took the time to understand what I was looking for & made the entire process feel comfortable. A special mention has to go to Zakariya, who was absolutely fantastic. He is a great salesman who genuinely understands the customer & knows how to treat people. His patience, professionalism, knowledge & willingness to assist made a big difference throughout the process. More importantly, he is simply a wonderful person who goes above & beyond to make sure the customer is happy. It is not often that you come across someone who is genuinely passionate about providing a great customer experience. Thank you to the entire DigiCars team, and especially Zak, for making the experience such a positive one.
1 reviews | Active since Apr 2020
Exceptional Service & Outstanding Customer Care from DigiCars
I had an excellent experience with DigiCars. I would highly recommend them to anyone looking to purchase a vehicle. From the very beginning, the patience, care, treatment & advice I received were exceptional. I never felt rushed or pressured into making a decision. The team took the time to understand what I was looking for & made the entire process feel comfortable. A special mention has to go to Zakariya, who was absolutely fantastic. He is a great salesman who genuinely understands the customer & knows how to treat people. His patience, professionalism, knowledge & willingness to assist made a big difference throughout the process. More importantly, he is simply a wonderful person who goes above & beyond to make sure the customer is happy. It is not often that you come across someone who is genuinely passionate about providing a great customer experience. Thank you to the entire DigiCars team, and especially Zak, for making the experience such a positive one.
1 reviews | Active since May 2024
The process was easy and fast
The process was easy and fast . The staff was bery friendly and helpful.
1 reviews | Active since May 2024
The process was easy and fast
The process was easy and fast . The staff was bery friendly and helpful.
1 reviews | Active since Jun 2022
10 out of 10, for an excellent service
10 out of 10, for an excellent service. Thank you Rikesh for a job well done.
1 reviews | Active since Jun 2022
10 out of 10, for an excellent service
10 out of 10, for an excellent service. Thank you Rikesh for a job well done.
1 reviews | Active since Oct 2026
I had such a pleasant experience at the digi cars group in Sandton I would recommend it and thank...
I had such a pleasant experience at the digi cars group in Sandton I would recommend it and thanks to Zak
1 reviews | Active since Oct 2026
I had such a pleasant experience at the digi cars group in Sandton I would recommend it and thank...
I had such a pleasant experience at the digi cars group in Sandton I would recommend it and thanks to Zak