Scores reflect the Overall AI Score for each category
Based on recent customer reviews, CBK Motors is described as a fast, transparent dealership for both buying and selling vehicles. Customers consistently report same day offers, immediate payment and no pressure negotiation. A recurring theme is named consultants such as Zander, Jabu, Tiffany, Brent, Dean, Anton and Simphiwe being praised for honesty and patience, with vehicles generally arriving clean and as advertised.
Top Strengths:
- •Staff Professionalism & Conduct: Staff Professionalism & Conduct (4.6) is the standout theme. Customers repeatedly name Zander, Jabu, Tiffany, Brent, Dean, Anton and Simphiwe as honest, patient and knowledgeable, explaining valuations openly and applying zero pressure during negotiations.
TrustIndex
10
Perfect Score
Ranking
#3
in Car Dealerships
Reply Time
1h 56m
NPS Score
89
Recommended: Very Likely
Nov '25 - Oct '26
Frequently Asked Questions About CBK Motors
What do customers say about CBK Motors?
Based on recent customer reviews, CBK Motors is described as a fast, transparent dealership for both buying and selling vehicles. Customers consistently report same day offers, immediate payment and no pressure negotiation. A recurring theme is named consultants such as Zander, Jabu, Tiffany, Brent, Dean, Anton and Simphiwe being praised for honesty and patience, with vehicles generally arriving clean and as advertised.
What is CBK Motors's biggest strength?
CBK Motors's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Staff Professionalism & Conduct (4.6) is the standout theme. Customers repeatedly name Zander, Jabu, Tiffany, Brent, Dean, Anton and Simphiwe as honest, patient and knowledgeable, explaining valuations openly and applying zero pressure during negotiations.
What are the most common complaints about CBK Motors?
The most common complaint about CBK Motors, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Vehicle Quality & Reliability (4.3) is strong but slightly softer. Most stock is described as clean and as advertised, though a few buyers found faults shortly after handover, including a costly BMW repair and an undisclosed Amarok problem.
How does CBK Motors compare to other Car Dealerships companies?
CBK Motors scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.7); their weakest is Vehicle Condition (4.4). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is CBK Motors trustworthy?
CBK Motors has a TrustIndex of 10 out of 10 on Hellopeter, based on 207 reviews in the last 12 months. Hellopeter has tracked CBK Motors across 723 total reviews. How is the TrustIndex calculated? →
Recent reviews (207)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2024
CBK motors provided me with the best service when they bought my vehicle, Zander was very helpful...
CBK motors provided me with the best service when they bought my vehicle, Zander was very helpful and professional.
1 reviews | Active since Oct 2026
The best service and high quality vehicles, I will definitely buy a vehicle from them again
The best service and high quality vehicles, I will definitely buy a vehicle from them again. Professional, Honest, Great Service, Quality and a absolute pleasure to deal with them. Thank you CBK MOTORS
1 reviews | Active since Oct 2026
The best service and high quality vehicles, I will definitely buy a vehicle from them again
The best service and high quality vehicles, I will definitely buy a vehicle from them again. Professional, Honest, Great Service, Quality and a absolute pleasure to deal with them. Thank you CBK MOTORS
1 reviews | Active since Apr 2019
Was assisted By Simphiwe in less than 2 days the guy got me sorted with Bakkie
Was assisted By Simphiwe in less than 2 days the guy got me sorted with Bakkie. Smooth service guy Know what He is doing i amazing service..less paper work from CBK mostly digital. I highly recommend.
1 reviews | Active since Apr 2019
Was assisted By Simphiwe in less than 2 days the guy got me sorted with Bakkie
Was assisted By Simphiwe in less than 2 days the guy got me sorted with Bakkie. Smooth service guy Know what He is doing i amazing service..less paper work from CBK mostly digital. I highly recommend.
1 reviews | Active since May 2021
Fantastic service and exceptional people
Tiffany and Brent were absolutely fantastic. The level of service was so professional. They went out of their way, giving us the best price on our Honda Amaze. And the Ford Kuga we bought was in brilliant condition, and so well priced. I will recommend CBK Motors to anyone who is looking for the best vehicles in the East
1 reviews | Active since May 2021
Fantastic service and exceptional people
Tiffany and Brent were absolutely fantastic. The level of service was so professional. They went out of their way, giving us the best price on our Honda Amaze. And the Ford Kuga we bought was in brilliant condition, and so well priced. I will recommend CBK Motors to anyone who is looking for the best vehicles in the East
1 reviews | Active since Oct 2026
Great comunication and customer service
Great comunication and customer service. Very friendly, open and honest people
1 reviews | Active since Oct 2026
Great comunication and customer service
Great comunication and customer service. Very friendly, open and honest people
1 reviews | Active since Sept 2012
Excellent services,friendly and professional
Excellent services,friendly and professional. Offer was better than competitors. Thank you
1 reviews | Active since Sept 2012
Excellent services,friendly and professional
Excellent services,friendly and professional. Offer was better than competitors. Thank you