NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Bidvest McCarthy VW Witbank
How is Bidvest McCarthy VW Witbank rated on Hellopeter?
Hellopeter has tracked Bidvest McCarthy VW Witbank across 30 reviews. Bidvest McCarthy VW Witbank hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Bidvest McCarthy VW Witbank? Write a review to help others decide.
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2024
Refund
I purchased rear mud flaps for a VW UP on the 31/07/2026 they did not fit i returned them with my prrof of bank account and ID that was about two weeks ago i am still waiting for my refund. Spoke to Samantha yesterday 15/09/2026 she said that the financial manager will call me back im still waiting. Called them again on the 16/09/2026 cant get hold of Samantha or the financial manager they then put me through to the sales manager he said he will get back to me with no luck
1 reviews | Active since Jan 2024
Refund
I purchased rear mud flaps for a VW UP on the 31/07/2026 they did not fit i returned them with my prrof of bank account and ID that was about two weeks ago i am still waiting for my refund. Spoke to Samantha yesterday 15/09/2026 she said that the financial manager will call me back im still waiting. Called them again on the 16/09/2026 cant get hold of Samantha or the financial manager they then put me through to the sales manager he said he will get back to me with no luck
1 reviews | Active since Oct 2020
Car service
Good day, I would like to formally raise a complaint regarding the service I recently received at Audi/VW Witbank. I took my vehicle in for a service because I trust a dealership to provide professional and reliable workmanship. Unfortunately, after receiving my vehicle back, I discovered that the underneath engine cover had not been properly secured/*****ed back into place. The cover is now hanging/falling underneath the vehicle. I am extremely disappointed because, as a customer without mechanical knowledge, I rely on the dealership to ensure that my vehicle is properly checked and safely reassembled before it is handed back to me. I should not have to inspect underneath my vehicle after a service to make sure that everything has been put back correctly. In addition, since the service, the air-conditioning has a very unpleasant smell, almost like something has died inside the system. This was not what I expected after paying for a professional dealership service.
1 reviews | Active since Oct 2020
Car service
Good day, I would like to formally raise a complaint regarding the service I recently received at Audi/VW Witbank. I took my vehicle in for a service because I trust a dealership to provide professional and reliable workmanship. Unfortunately, after receiving my vehicle back, I discovered that the underneath engine cover had not been properly secured/*****ed back into place. The cover is now hanging/falling underneath the vehicle. I am extremely disappointed because, as a customer without mechanical knowledge, I rely on the dealership to ensure that my vehicle is properly checked and safely reassembled before it is handed back to me. I should not have to inspect underneath my vehicle after a service to make sure that everything has been put back correctly. In addition, since the service, the air-conditioning has a very unpleasant smell, almost like something has died inside the system. This was not what I expected after paying for a professional dealership service.
1 reviews | Active since Feb 2024
Poor customer service, very dismissive behaviour from management
What bad customer service from this dealership, I have never experienced such ever since I started driving an Audi from 2019. Reporting to management does not help in any way, you want to go report to management yet they also are culprits of poor customer service. They are all dismissive of your complains as a customer. Thought reporting them to Audi SA will help little did I know that it will not.Very unhappy Audi driver
1 reviews | Active since Feb 2024
Poor customer service, very dismissive behaviour from management
What bad customer service from this dealership, I have never experienced such ever since I started driving an Audi from 2019. Reporting to management does not help in any way, you want to go report to management yet they also are culprits of poor customer service. They are all dismissive of your complains as a customer. Thought reporting them to Audi SA will help little did I know that it will not.Very unhappy Audi driver
1 reviews | Active since Feb 2019
Poor customer service from Bidvest McCarthy VW Witbank
I am writing to express my frustration with the service received from Bidvest McCarthy VW Witbank. On 02 April 2026, my vehicle broke down and was taken to this dealership (Bidvest McCarthy VW Witbank). According to the SMS I received (***), the vehicle was scheduled to be attended to on Tuesday, 08 April 2026. However, to date, I have not received any feedback or updates regarding its status. I made it clear to the lady who was registering my case on the date of the incident that I do not have alternative transport and rely heavily on this vehicle. Despite this, there has been no communication from your side. Additionally, my attempts to contact the dealership have been unsuccessful. I am repeatedly transferred between departments, and no one takes responsibility for assisting me or providing an update. This experience has been extremely frustrating and reflects poor customer service.
1 reviews | Active since Feb 2019
Poor customer service from Bidvest McCarthy VW Witbank
I am writing to express my frustration with the service received from Bidvest McCarthy VW Witbank. On 02 April 2026, my vehicle broke down and was taken to this dealership (Bidvest McCarthy VW Witbank). According to the SMS I received (***), the vehicle was scheduled to be attended to on Tuesday, 08 April 2026. However, to date, I have not received any feedback or updates regarding its status. I made it clear to the lady who was registering my case on the date of the incident that I do not have alternative transport and rely heavily on this vehicle. Despite this, there has been no communication from your side. Additionally, my attempts to contact the dealership have been unsuccessful. I am repeatedly transferred between departments, and no one takes responsibility for assisting me or providing an update. This experience has been extremely frustrating and reflects poor customer service.
1 reviews | Active since Jun 2024
!!
Brought in my car for service in September, major service was then done according to them and in the service spark plugs were replaced. It’s November and my car is showing an epc light a diagnosis is performed and spark plugs must be replaced and a further diagnosis after!!! Maybe I’m crazy but spark plugs are replaced after 2-3 years. Why would you claim an item and not replace it?
1 reviews | Active since Jun 2024
!!
Brought in my car for service in September, major service was then done according to them and in the service spark plugs were replaced. It’s November and my car is showing an epc light a diagnosis is performed and spark plugs must be replaced and a further diagnosis after!!! Maybe I’m crazy but spark plugs are replaced after 2-3 years. Why would you claim an item and not replace it?
1 reviews | Active since Apr 2018
PPP bad client servic.
PPP Workshop person reckon I must buy a new Radio when I just need a code . Then they want to charge R450 for entering it on the radio. No client service unprofessional the guy was smoking while I was asking for help. No wonder VW closed down in Middelburg.
1 reviews | Active since Apr 2018
PPP bad client servic.
PPP Workshop person reckon I must buy a new Radio when I just need a code . Then they want to charge R450 for entering it on the radio. No client service unprofessional the guy was smoking while I was asking for help. No wonder VW closed down in Middelburg.