Scores reflect the Overall AI Score for each category
Based on recent customer reviews, yaga.co.za earns strong praise for its escrow payment model, an easy to use app and a support desk many describe as fast and genuinely helpful. A recurring theme, though, is that once a dispute involves a counterfeit, misdescribed or undelivered item, both buyers and sellers feel unprotected despite the buyer protection fee. Accounts, Billing and Digital Platforms (3.4) leads; Product Quality and Value (1.9) trails.
Top Strengths:
- •Accounts, Billing & Digital Platforms: Listing items, running a shop and paying through the escrow wallet are described as quick and intuitive, with courier tracking built in and steady upgrades. Frustration centres on unreleased funds, slow cash outs and the manual Mark as Received step.
TrustIndex
5
NPS Score
43
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About yaga.co.za
What do customers say about yaga.co.za?
Based on recent customer reviews, yaga.co.za earns strong praise for its escrow payment model, an easy to use app and a support desk many describe as fast and genuinely helpful. A recurring theme, though, is that once a dispute involves a counterfeit, misdescribed or undelivered item, both buyers and sellers feel unprotected despite the buyer protection fee. Accounts, Billing and Digital Platforms (3.4) leads; Product Quality and Value (1.9) trails.
What is yaga.co.za's biggest strength?
yaga.co.za's biggest strength, according to Hellopeter's AI analysis, is Accounts, Billing & Digital Platforms. Listing items, running a shop and paying through the escrow wallet are described as quick and intuitive, with courier tracking built in and steady upgrades. Frustration centres on unreleased funds, slow cash outs and the manual Mark as Received step.
What are the most common complaints about yaga.co.za?
The most common complaint about yaga.co.za, based on Hellopeter's AI analysis of recent customer reviews, is Refunds, Returns & Consumer Rights. Some refunds are handled proactively and in full, including courier costs. Many reviews, however, describe returns refused on faulty goods, return shipping billed to the buyer, and escrowed funds released before returned stock is actually received.
Is yaga.co.za trustworthy?
yaga.co.za has a TrustIndex of 5 out of 10 on Hellopeter, based on 165 reviews in the last 12 months. Hellopeter has tracked yaga.co.za across 825 total reviews. How is the TrustIndex calculated? →
Recent reviews (165)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2016
Yaga - a safe and secure shopping platform
Yaga is a safe platform to buy and sell. I bought a few times on the Yaga app, and the service was excellent. The seller only gets the money once you approve the payment.
1 reviews | Active since Oct 2016
Yaga - a safe and secure shopping platform
Yaga is a safe platform to buy and sell. I bought a few times on the Yaga app, and the service was excellent. The seller only gets the money once you approve the payment.
1 reviews | Active since Aug 2026
Outstanding suport and ethics 💋
Excellent site to start a shop. selling on yaga helped me to to create and sustain a regonisble shop front to create trustworthy cutomer related basis i can depend on resoling cutomer related issues. fair negotiations contanly upgrading the selling experiance and creating productive ideals to inspire and create hope for a more sucure stable enviroment id like thank u to everyone at yaga for personaly assiting me with any quiries and finding solutions u are the true insiration .bless u 🙏
1 reviews | Active since Aug 2026
Outstanding suport and ethics 💋
Excellent site to start a shop. selling on yaga helped me to to create and sustain a regonisble shop front to create trustworthy cutomer related basis i can depend on resoling cutomer related issues. fair negotiations contanly upgrading the selling experiance and creating productive ideals to inspire and create hope for a more sucure stable enviroment id like thank u to everyone at yaga for personaly assiting me with any quiries and finding solutions u are the true insiration .bless u 🙏
1 reviews | Active since Apr 2026
YAGA IS FOREIGN LEECH CONGLOMERATE!
The app is now an echo chamber! One cannot search for different vintage items as it has already been decided what will be suggested to you. Eeew! Staff beg for you for positive reviews! Gross! Yaga pays for **** positive reviews. Be very wary of a suspicious positive reviews. Slowly with time we will all be better at identifying **** positive reviews. When you become good at identifying **** positive reviews have a look at Yaga's reviews again and ul lose all respect. Staff are mainly from Eastern Europe. Check this yourself. I wonder why I haven't found a single south african working at Yaga? Make of this what you will. Yes they take our money, but they don't want us around them. Maybe just one or two of us for window dressing. Yaga staff is ageist, fickle & manipulative. There are so many older women with amazing taste and great items. Since the get go, they only promote millennial fashion. No shop with mature taste was ever promoted, yet there are millions of older women on there. They claim vintage to increase customer base, yet subtly make sure only cheap gets sold. When I say "cheap" I mean poor quality, not a bargain at a low price. Yaga invested longterm in promoting the degenarate image. Now they are bending over backwards because sales have dropped as degenerates have taken over! They are the ones who ghost after putting in an offer to manipulate you to sell a quality item for waaay less than you deserve. Remember when Yaga came at us with "ideas to get sales" and suggested: FREE SHIPPING . Bc they will make more from the sale than you will. And this was always the plan. The gall! All that manipulation.. all the nastiness from staff.A fall was always coming. Now you can't watch a YouTube video without being tortured by their degenarate adverts.
1 reviews | Active since Apr 2026
YAGA IS FOREIGN LEECH CONGLOMERATE!
The app is now an echo chamber! One cannot search for different vintage items as it has already been decided what will be suggested to you. Eeew! Staff beg for you for positive reviews! Gross! Yaga pays for **** positive reviews. Be very wary of a suspicious positive reviews. Slowly with time we will all be better at identifying **** positive reviews. When you become good at identifying **** positive reviews have a look at Yaga's reviews again and ul lose all respect. Staff are mainly from Eastern Europe. Check this yourself. I wonder why I haven't found a single south african working at Yaga? Make of this what you will. Yes they take our money, but they don't want us around them. Maybe just one or two of us for window dressing. Yaga staff is ageist, fickle & manipulative. There are so many older women with amazing taste and great items. Since the get go, they only promote millennial fashion. No shop with mature taste was ever promoted, yet there are millions of older women on there. They claim vintage to increase customer base, yet subtly make sure only cheap gets sold. When I say "cheap" I mean poor quality, not a bargain at a low price. Yaga invested longterm in promoting the degenarate image. Now they are bending over backwards because sales have dropped as degenerates have taken over! They are the ones who ghost after putting in an offer to manipulate you to sell a quality item for waaay less than you deserve. Remember when Yaga came at us with "ideas to get sales" and suggested: FREE SHIPPING . Bc they will make more from the sale than you will. And this was always the plan. The gall! All that manipulation.. all the nastiness from staff.A fall was always coming. Now you can't watch a YouTube video without being tortured by their degenarate adverts.
1 reviews | Active since Apr 2025
Happy Seller/Buyer 😊
I have been using this platform for the past 4 months and I have had a handful of "troubleshooting problems " not caused by Yaga but by Buyers, or Sellers and I was blown away by how Yaga handled every situation, promptly and Profesionally every single time. The only constructive criticism I could offer this marketplace is to sort out the constant need to "update" There's also a bit of lagging or screen freezing when you try to upload more than 10 items onto your store. But other than that, I am absolutely blown away by this platform, making it so easy to buy and sell goods at great prices. I highly recommend this platform as the app has zero tolerance for people selling **** products, lying about images used, exploiting buyers and misleading buyers. When you report something Yaga sorts it out swiftly, even removing "****" accounts. And because your money is on hold until you receive your item and click on the "received" button, your money is safe from ********** transactions. And they offer so many delivery options making it easy to receive or send. I also love the fact that the price you ask for an item is 100% what your receive as Yaga does not take any of your money, they charge a separate fee to the Buyer called "Buyers protection fee" and the Courier Company gets their money separately from the Buyer. So it's a win win for all 4 parties involved. I am absolutely 100% happy with this platform and I am having so much fun selling and buying on Yaga.
1 reviews | Active since Apr 2025
Happy Seller/Buyer 😊
I have been using this platform for the past 4 months and I have had a handful of "troubleshooting problems " not caused by Yaga but by Buyers, or Sellers and I was blown away by how Yaga handled every situation, promptly and Profesionally every single time. The only constructive criticism I could offer this marketplace is to sort out the constant need to "update" There's also a bit of lagging or screen freezing when you try to upload more than 10 items onto your store. But other than that, I am absolutely blown away by this platform, making it so easy to buy and sell goods at great prices. I highly recommend this platform as the app has zero tolerance for people selling **** products, lying about images used, exploiting buyers and misleading buyers. When you report something Yaga sorts it out swiftly, even removing "****" accounts. And because your money is on hold until you receive your item and click on the "received" button, your money is safe from ********** transactions. And they offer so many delivery options making it easy to receive or send. I also love the fact that the price you ask for an item is 100% what your receive as Yaga does not take any of your money, they charge a separate fee to the Buyer called "Buyers protection fee" and the Courier Company gets their money separately from the Buyer. So it's a win win for all 4 parties involved. I am absolutely 100% happy with this platform and I am having so much fun selling and buying on Yaga.
1 reviews | Active since Nov 2021
Excellent support from Yaga
I recently got stuck dealing with a seller through the Yaga online platform. I am impressed with the way they handled the situation. The support team investigated thoroughly, communicated clearly, and resolved the matter in my favour. It is a relief to know that Yaga actively protects its buyers when a sale goes wrong. Thank you for the fantastic service!
1 reviews | Active since Nov 2021
Excellent support from Yaga
I recently got stuck dealing with a seller through the Yaga online platform. I am impressed with the way they handled the situation. The support team investigated thoroughly, communicated clearly, and resolved the matter in my favour. It is a relief to know that Yaga actively protects its buyers when a sale goes wrong. Thank you for the fantastic service!
1 reviews | Active since May 2025
Terrible service to Sellers
Yaga treats its sellers like ******* , even when the fault lies on their buyers , you'll wait weeks and weeks for the dispute to be resolved , they don't respond to your emails , even when you communicate and submit the required documents they'll still find you at fault , Yaga need to acknowledge their sellers , without sellers there would be no business for yaga . Treat your sellers better !!
1 reviews | Active since May 2025
Terrible service to Sellers
Yaga treats its sellers like ******* , even when the fault lies on their buyers , you'll wait weeks and weeks for the dispute to be resolved , they don't respond to your emails , even when you communicate and submit the required documents they'll still find you at fault , Yaga need to acknowledge their sellers , without sellers there would be no business for yaga . Treat your sellers better !!
1 reviews | Active since Nov 2011
Terrible Service
Terrible terrible terrible Will definitely not recommend using this app. This company takes so much money from your sale, it's ridiculous, you can rather buy new. Then when you need to cancel your order, you have to wait 48hrs. After 48hrs you must wait another 48hrs. When they take your money, it's instant, but when they need to refund, it's a waiting game! They probably hope you give up on your cancellation so they can have that money too. Greed.
1 reviews | Active since Nov 2011
Terrible Service
Terrible terrible terrible Will definitely not recommend using this app. This company takes so much money from your sale, it's ridiculous, you can rather buy new. Then when you need to cancel your order, you have to wait 48hrs. After 48hrs you must wait another 48hrs. When they take your money, it's instant, but when they need to refund, it's a waiting game! They probably hope you give up on your cancellation so they can have that money too. Greed.