Oct '26 - Oct '26
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Recent reviews (3)
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Share Your Experience1 reviews | Active since Sept 2023
Prime South Africa - Third party claim R140k delay 55 days - ***
Good day Prime South Africa Team, I am third party claimant seeking resolution.Accident date: 21 August 2026 AR number: *** My vehicle: Insured vehicle: Prime claim number: *** Claim amount: R140,000 It is now 55 days since accident. All documents submitted including AR ***, repair quotes, photos and vehicle registration. To date I have not received final written liability decision. I understand Prime is awaiting insured's cooperation, but as third party I have no control over this. The delay is prejudicial as vehicle remains unrepaired and incurring costs. In terms of Policyholder Protection Rules, I respectfully request: Final written liability decision within 5 business days If repudiated, written reasons for repudiation have supporting documents available and willing to cooperate. Thank you for assisting to expedite
1 reviews | Active since Sept 2023
Prime South Africa - Third party claim R140k delay 55 days - ***
Good day Prime South Africa Team, I am third party claimant seeking resolution.Accident date: 21 August 2026 AR number: *** My vehicle: Insured vehicle: Prime claim number: *** Claim amount: R140,000 It is now 55 days since accident. All documents submitted including AR ***, repair quotes, photos and vehicle registration. To date I have not received final written liability decision. I understand Prime is awaiting insured's cooperation, but as third party I have no control over this. The delay is prejudicial as vehicle remains unrepaired and incurring costs. In terms of Policyholder Protection Rules, I respectfully request: Final written liability decision within 5 business days If repudiated, written reasons for repudiation have supporting documents available and willing to cooperate. Thank you for assisting to expedite
1 reviews | Active since Jan 2021
Urgent: Defective Mirror Delivered and Delayed Resolution
I am extremely disappointed with the service I have received regarding a mirror I purchased from OneDayOnly store. The mirror was delivered with extensive woodworm damage throughout the wooden frame. I reported the issue on the same day of delivery and provided photographs as requested. Despite this, the matter remains unresolved. I have repeatedly been advised that you are waiting for confirmation from Ceilo regarding collection. However, my purchase was made through OneDayOnly, and I expect OneDayOnly to take responsibility for resolving this issue promptly. As your customer, I should not have to endure ongoing delays due to communication issues between yourselves and your supplier. I paid a significant amount for this item and received a defective product. The lack of progress and ongoing excuses are unacceptable. Please provide a clear resolution and a confirmed collection and replacement/refund date without further delay. If this matter cannot be resolved promptly, I will have no option but to escalate my complaint through the appropriate consumer channels. Please becareful with OneDayOnly, they love your money, but to refund is a huge issue. Never will I buy anything from them.
1 reviews | Active since Jan 2021
Urgent: Defective Mirror Delivered and Delayed Resolution
I am extremely disappointed with the service I have received regarding a mirror I purchased from OneDayOnly store. The mirror was delivered with extensive woodworm damage throughout the wooden frame. I reported the issue on the same day of delivery and provided photographs as requested. Despite this, the matter remains unresolved. I have repeatedly been advised that you are waiting for confirmation from Ceilo regarding collection. However, my purchase was made through OneDayOnly, and I expect OneDayOnly to take responsibility for resolving this issue promptly. As your customer, I should not have to endure ongoing delays due to communication issues between yourselves and your supplier. I paid a significant amount for this item and received a defective product. The lack of progress and ongoing excuses are unacceptable. Please provide a clear resolution and a confirmed collection and replacement/refund date without further delay. If this matter cannot be resolved promptly, I will have no option but to escalate my complaint through the appropriate consumer channels. Please becareful with OneDayOnly, they love your money, but to refund is a huge issue. Never will I buy anything from them.
1 reviews | Active since May 2019
TELJOY
TELJOY On Monday 28 September 2026 I reported my Skyworth soundbar and sub woofer again (was reported end of July / begining of Sept 2026) as faulty to Teljoy reference *** spoke to Dudu, on Thursday 1 October 2026 I phone Teljoy again as I have received no feedback, whereby I was instructed that they need a photo of the serial numbers of the faulty appliance that I did send through (on 01/10/2026) and Dudu from Teljoy did confirm that it was received and that the supplier will be contacted. Monday 5 October 2026 I phoned again and spoke to Dudu as I have received no feedback since the 1 October 2026 and was informed that she will follow-up and give me feedback today 6 October 2026, it is 13h10 (time) and I have received again no feedback at all. On the 28 September 2026 I instructed Dudu that either my appliance was replaced (not repaired) or I am cancelling my contract as from date of reporting the faulty appliance. Please cancel my contract for the Skyworth surround sound and subwoofer with effect from Monday 28 September 2026 and confirm when the appliance will be collected. There is no box available as I have received the box back from the previous repairs damaged and did not keep the box Martie Human ***
1 reviews | Active since May 2019
TELJOY
TELJOY On Monday 28 September 2026 I reported my Skyworth soundbar and sub woofer again (was reported end of July / begining of Sept 2026) as faulty to Teljoy reference *** spoke to Dudu, on Thursday 1 October 2026 I phone Teljoy again as I have received no feedback, whereby I was instructed that they need a photo of the serial numbers of the faulty appliance that I did send through (on 01/10/2026) and Dudu from Teljoy did confirm that it was received and that the supplier will be contacted. Monday 5 October 2026 I phoned again and spoke to Dudu as I have received no feedback since the 1 October 2026 and was informed that she will follow-up and give me feedback today 6 October 2026, it is 13h10 (time) and I have received again no feedback at all. On the 28 September 2026 I instructed Dudu that either my appliance was replaced (not repaired) or I am cancelling my contract as from date of reporting the faulty appliance. Please cancel my contract for the Skyworth surround sound and subwoofer with effect from Monday 28 September 2026 and confirm when the appliance will be collected. There is no box available as I have received the box back from the previous repairs damaged and did not keep the box Martie Human ***