TELJOY

TELJOY On Monday 28 September 2026 I reported my Skyworth soundbar and sub woofer again (was reported end of July / begining of Sept 2026) as faulty to Teljoy reference *** spoke to Dudu, on Thursday 1 October 2026 I phone Teljoy again as I have received no feedback, whereby I was instructed that they need a photo of the serial numbers of the faulty appliance that I did send through (on 01/10/2026) and Dudu from Teljoy did confirm that it was received and that the supplier will be contacted. Monday 5 October 2026 I phoned again and spoke to Dudu as I have received no feedback since the 1 October 2026 and was informed that she will follow-up and give me feedback today 6 October 2026, it is 13h10 (time) and I have received again no feedback at all.

On the 28 September 2026 I instructed Dudu that either my appliance was replaced (not repaired) or I am cancelling my contract as from date of reporting the faulty appliance.

Please cancel my contract for the Skyworth surround sound and subwoofer with effect from Monday 28 September 2026 and confirm when the appliance will be collected. There is no box available as I have received the box back from the previous repairs damaged and did not keep the box Martie Human ***