TrustIndex
1.6
NPS Score
-100
Recommended: Unlikely
Sep '26 - Nov '26
Frequently Asked Questions About SkyNet SA
Is SkyNet SA trustworthy?
SkyNet SA has a TrustIndex of 1.6 out of 10 on Hellopeter, based on 36 reviews in the last 12 months. How is the TrustIndex calculated? →
Recent reviews (36)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2012
************* FEEDBACK!!! PATHETIC CUSTOMER SERVICE!
If I could select stars into the negative, I would give it a negative 10 stars. What a disgraceful and *********** company. Tracking updates are not accurate and customer service ends the conversation immediately after they've sent you a very vague reply. So you are unable to continue the discussion and get clarification. I will contact the highest person possible at VOX and advise them to immediately stop their SLA with SkyNet, as SkyNet's total lack of service reflects poorly on VOX's service delivery. If I could, I would attached screenshots of the multiple attempts to have conversations in clarifying the location and status AND why my parcel hasn't been delivered even though I received an SMS that the parcel is out for delivery!!! PATHETIC!
1 reviews | Active since Apr 2012
************* FEEDBACK!!! PATHETIC CUSTOMER SERVICE!
If I could select stars into the negative, I would give it a negative 10 stars. What a disgraceful and *********** company. Tracking updates are not accurate and customer service ends the conversation immediately after they've sent you a very vague reply. So you are unable to continue the discussion and get clarification. I will contact the highest person possible at VOX and advise them to immediately stop their SLA with SkyNet, as SkyNet's total lack of service reflects poorly on VOX's service delivery. If I could, I would attached screenshots of the multiple attempts to have conversations in clarifying the location and status AND why my parcel hasn't been delivered even though I received an SMS that the parcel is out for delivery!!! PATHETIC!
1 reviews | Active since Mar 2021
Formal Complaint: Delayed Delivery of Vehicle Licence Parcel – Waybill ***
Good day, I would like to raise a formal complaint regarding the delay in delivering my RTMC vehicle licence parcel. **Tracking details:** - **Waybill Number:** *** - **Reference 1:** *** - **Reference 2:** *** I received an email on **Thursday, 29 October 2026**, informing me that my parcel was out for delivery and that someone should be available at the delivery address with their ID to accept it. However, today, **Wednesday, 4 November 2026**, I have still not received my parcel. I have also not received any phone call from the delivery driver or any further communication regarding the delivery. It is disappointing that I was informed that the parcel was out for delivery almost a week ago, yet no delivery attempt or communication has taken place. I kindly request an urgent update on the current location and status of my parcel, an explanation for the delay, and confirmation of the exact date when delivery will take place. Please treat this matter as urgent, as I expect better communication and service delivery. I look forward to your prompt response. Kind regards, Lucky Sebothoma
1 reviews | Active since Mar 2021
Formal Complaint: Delayed Delivery of Vehicle Licence Parcel – Waybill ***
Good day, I would like to raise a formal complaint regarding the delay in delivering my RTMC vehicle licence parcel. **Tracking details:** - **Waybill Number:** *** - **Reference 1:** *** - **Reference 2:** *** I received an email on **Thursday, 29 October 2026**, informing me that my parcel was out for delivery and that someone should be available at the delivery address with their ID to accept it. However, today, **Wednesday, 4 November 2026**, I have still not received my parcel. I have also not received any phone call from the delivery driver or any further communication regarding the delivery. It is disappointing that I was informed that the parcel was out for delivery almost a week ago, yet no delivery attempt or communication has taken place. I kindly request an urgent update on the current location and status of my parcel, an explanation for the delay, and confirmation of the exact date when delivery will take place. Please treat this matter as urgent, as I expect better communication and service delivery. I look forward to your prompt response. Kind regards, Lucky Sebothoma
1 reviews | Active since Oct 2019
Unable to change or confirm the address to change it.
where do I even begin. I have a package that needed to be delivered to me on Thursday to an address I have had delivery done to successfully however on their tracker they claim is a bad address, I was given a link to update it and the options you have is to log in or register, I cant register since I don't have an account to enter under the field "***" I tried calling the *** but its not available. I used their Live chat just so I can be able to get the parcel delivered at my work place, that live chant was opened for 2 ours, at the moment I am using their whatsapp platform to get hold of someone to up date the delivery address but I am not winning, I am going to cancel the contract with the provider what used Skynet for delivery because I cant be trying to sort this issue but they are just handling things badly.
1 reviews | Active since Oct 2019
Unable to change or confirm the address to change it.
where do I even begin. I have a package that needed to be delivered to me on Thursday to an address I have had delivery done to successfully however on their tracker they claim is a bad address, I was given a link to update it and the options you have is to log in or register, I cant register since I don't have an account to enter under the field "***" I tried calling the *** but its not available. I used their Live chat just so I can be able to get the parcel delivered at my work place, that live chant was opened for 2 ours, at the moment I am using their whatsapp platform to get hold of someone to up date the delivery address but I am not winning, I am going to cancel the contract with the provider what used Skynet for delivery because I cant be trying to sort this issue but they are just handling things badly.
1 reviews | Active since Mar 2026
Bad service
I am extremely disappointed with your delivery service. My package was supposed to be delivered Wednesday, Thursday and again Friday, but on those occasions, no one came to deliver it. Instead, the tracking status was updated to say that no one was home. I was home on those days and was actively tracking my package, waiting for the delivery. It is frustrating and unacceptable to be told that no one was home when no delivery attempt was made.No one called and even my numerous email that I send no no one is responding, your WhatsApp it's useless This has caused unnecessary inconvenience and wasted my time. I expect better communication, accountability, and reliable service from your company. Please investigate this matter, explain why the delivery status was incorrectly updated, and arrange for my package to be delivered as soon as possible. I look forward to your prompt response and resolution.
1 reviews | Active since Mar 2026
Bad service
I am extremely disappointed with your delivery service. My package was supposed to be delivered Wednesday, Thursday and again Friday, but on those occasions, no one came to deliver it. Instead, the tracking status was updated to say that no one was home. I was home on those days and was actively tracking my package, waiting for the delivery. It is frustrating and unacceptable to be told that no one was home when no delivery attempt was made.No one called and even my numerous email that I send no no one is responding, your WhatsApp it's useless This has caused unnecessary inconvenience and wasted my time. I expect better communication, accountability, and reliable service from your company. Please investigate this matter, explain why the delivery status was incorrectly updated, and arrange for my package to be delivered as soon as possible. I look forward to your prompt response and resolution.
1 reviews | Active since Jul 2009
Don't use Skynet couriers
Got an sms at 8.55 this morning to say my package is being delivered today, out for delivery. I cancelled business meetings , sat at home all day, eventually called them just after 5pm to check where the package was just to be told , oh no the "out for delivery" message is just a predelivery message,,,,,,,So now it's coming tomorrow and I have to cancel another day worth of work. If you do a Google review search on them, it's clear they don't know what they're doing
1 reviews | Active since Jul 2009
Don't use Skynet couriers
Got an sms at 8.55 this morning to say my package is being delivered today, out for delivery. I cancelled business meetings , sat at home all day, eventually called them just after 5pm to check where the package was just to be told , oh no the "out for delivery" message is just a predelivery message,,,,,,,So now it's coming tomorrow and I have to cancel another day worth of work. If you do a Google review search on them, it's clear they don't know what they're doing