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Skuldhulp

Verified Business
|5
238 Reviews (last 12 months)
Responds in 1h 11m
AI Review Summary

Based on recent customer reviews, Skuldhulp is described as an unusually compassionate debt review provider where named consultants carry each client personally. Customers consistently praise Rochelle, Zane, Chante, Chene, Angelene, Vicky and Memory for patience, clear explanation and non-judgemental support. A recurring theme is relief and dignity restored during a frightening financial moment, with quick intake, bilingual service and reliable WhatsApp contact reinforcing confidence in the process.

Top Strengths:

  • •Customer Service & Professional Guidance: Customer Service & Professional Guidance (4.7) is the standout theme. Reviewers name individual consultants and describe them as stars who go the extra mile, explain sensitive matters without judgement, and stay available for every question throughout the debt review journey.
Service Quality Ratings
Industry Avg: 3.4Best: 4.8 (Bond Gallery)
Industry Avg: 2.5Best: 4.7 (Bond Gallery)
Industry Avg: 2.4Best: 4.6 (Gold Capital)
Industry Avg: 3.1Best: 4.6 (ooba Home Loans)
Industry Avg: 2.4Best: 4.6 (Gold Capital)
Overall AI Score
4.5
Industry Avg: 2.8Best: 4.6 (Green Door Home Loans)
4.5-5 Excellent
3.5-4.5 Great
2.5-3.5 Average
1.5-2.5 Poor
<1.5 Terrible
Performance(last 12 months):
Trustindex Rating
10
Ranked In Debt Management
#4
Reply Time
1h 11m
NPS Score
96Very Likely
Review Distribution
5|238 Reviews

Nov '25 - Oct '26

Frequently Asked Questions About Skuldhulp

What do customers say about Skuldhulp?

Based on recent customer reviews, Skuldhulp is described as an unusually compassionate debt review provider where named consultants carry each client personally. Customers consistently praise Rochelle, Zane, Chante, Chene, Angelene, Vicky and Memory for patience, clear explanation and non-judgemental support. A recurring theme is relief and dignity restored during a frightening financial moment, with quick intake, bilingual service and reliable WhatsApp contact reinforcing confidence in the process.

What is Skuldhulp's biggest strength?

Skuldhulp's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Professional Guidance. Customer Service & Professional Guidance (4.7) is the standout theme. Reviewers name individual consultants and describe them as stars who go the extra mile, explain sensitive matters without judgement, and stay available for every question throughout the debt review journey.

What are the most common complaints about Skuldhulp?

The most common complaint about Skuldhulp, based on Hellopeter's AI analysis of recent customer reviews, is Trust, Transparency & Compliance. Trust, Transparency & Compliance (4.3) still scores well, with customers citing honesty and protection from blacklisting. However, fees felt heavy for already stretched clients, and one client only later learned the first three months of payments cover legal costs.

How does Skuldhulp compare to other Financial Services companies?

Skuldhulp scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Financial Services, compared to the Financial Services industry average of 2.8. Their strongest theme is Service & Guidance (4.7); their weakest is Trust & Compliance (4.3). The top AI-rated Financial Services business on Hellopeter is Green Door Home Loans (4.6). How is the AI Score calculated? →

Is Skuldhulp trustworthy?

Skuldhulp has a TrustIndex of 10 out of 10 on Hellopeter, based on 238 reviews in the last 12 months. Hellopeter has tracked Skuldhulp across 252 total reviews. How is the TrustIndex calculated? →

Recent reviews (238)

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BdTU
Braam du Toit User

1 reviews | Active since Oct 2026

12 Oct 2026, 11:16

Uitstekende diens, hulp vaardig en beleefd,met integriteit

Uitstekende diens, hulp vaardig en beleefd,met integriteit. Beslis ń aanwins vir die maatskappy.

0
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VU
Veinece U

1 reviews | Active since Oct 2026

12 Oct 2026, 09:54

Outstanding Service from Vicky at Skuldhulp

Making the decision to seek debt counselling is a very personal and emotional step, and having the right guidance makes all the difference. From the moment I contacted Vicky from Skuldhulp, she was helpful, professional, and approachable. She responded promptly on WhatsApp and took the time to explain everything in detail, answering all my questions. Thanks to Vicky's guidance and support, I feel equipped to make an informed decision about my financial situation. Although this is a difficult journey, she has made the process much easier. Thank you, Vicky, for your patience, understanding, and excellent service during such a challenging time!

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EU
Elmarie U

1 reviews | Active since Oct 2026

9 Oct 2026, 09:23

Ons almal is in moeilike Tye en moes êrens ñ besluit neem

Ons almal is in moeilike Tye en moes êrens ñ besluit neem. Vicky het my regtig baie mooi verduidelik hoe dit werk en ons het besluit dat hulle ons help met ons voertuig skuld. Diens, baie hulpvaardig. Dankie.

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RU
Ryno U

1 reviews | Active since Oct 2026

8 Oct 2026, 09:20

Uitstekende diens van beide Leandri Bezuidenhout en Rochelle Carsten, hulle het alles duidelik aa...

Uitstekende diens van beide Leandri Bezuidenhout en Rochelle Carsten, hulle het alles duidelik aan my verduidelik en was ten volle begripvol vir my situasie en baie gerusstellend.

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Hendrik P

1 reviews | Active since Mar 2014

7 Oct 2026, 14:53

The best

Very fast, very helpfull, explain everything to the tee, very happy with the service.

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CC
Christiaan C

1 reviews | Active since Aug 2024

7 Oct 2026, 13:37

Absolutely top-class service

Absolutely top-class service. I've never encountered any other company that has the same level of client success, engagement, and support. I even had to stop and ask Vicky what kind of training they receive.

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BENNETT S

1 reviews | Active since Jul 2021

6 Oct 2026, 08:51

Excellent, fast, professional, caring service.

I would highly recommend Skuldhulp, especially Vicky Nel, who assisted me with getting everything started. Vicky provided excellent and exceptionally fast service from the very beginning. Her communication was beyond excellent — she was professional, friendly, helpful and always kept me informed throughout the process. She made what could have been a stressful process feel much easier and gave me confidence that I was in good hands. I truly appreciate her prompt responses, attention to detail and willingness to assist whenever needed. Thank you, Vicky, for your outstanding service! You are an absolute asset to Skuldhulp. I would definitely recommend your services to anyone looking for professional and caring assistance.

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Nienaber U

1 reviews | Active since Oct 2026

6 Oct 2026, 06:53

Thank you Vicky for all your hard work, really appreciate everything

Thank you Vicky for all your hard work, really appreciate everything

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