TrustIndex
2.3
NPS Score
-20
Recommended: Unlikely
Dec '25 - Nov '26
Frequently Asked Questions About Robson Savage
Is Robson Savage trustworthy?
Robson Savage has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 11 reviews in the last 12 months. Hellopeter has tracked Robson Savage across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Dec 2025
Good morning my name 8s mmampho Mosweu ID No ***. I was recently fired from Rcl food Cor...
Good morning my name 8s mmampho Mosweu ID No ***. I was recently fired from Rcl food Corp then I was given provident forms to fill at that tym I was not in the right state of mind I jst got fired which led me to making a mistake of ticking the wrong box, I was given 17 000 rand for the whole 4 years of working there nd they said I ticket that half of my funds to be preserved which is something I would never agree to because I hav 2 kids both in school being nw unemployed I will need that money I tried explaining to them that I was not aware that by ticking that option I was preserving half of my money and there was not an option allowing me to choose to get all my funds I would like u to help me if there's a way that I can access those funds please help me I need that money to survive
1 reviews | Active since Dec 2025
Good morning my name 8s mmampho Mosweu ID No ***. I was recently fired from Rcl food Cor...
Good morning my name 8s mmampho Mosweu ID No ***. I was recently fired from Rcl food Corp then I was given provident forms to fill at that tym I was not in the right state of mind I jst got fired which led me to making a mistake of ticking the wrong box, I was given 17 000 rand for the whole 4 years of working there nd they said I ticket that half of my funds to be preserved which is something I would never agree to because I hav 2 kids both in school being nw unemployed I will need that money I tried explaining to them that I was not aware that by ticking that option I was preserving half of my money and there was not an option allowing me to choose to get all my funds I would like u to help me if there's a way that I can access those funds please help me I need that money to survive
1 reviews | Active since Aug 2018
Empty Promises, Contradictory Information and Unprofessional Service from Robson Savage
I submitted my provident fund withdrawal claim earlier this month, and the experience has been nothing short of frustrating. Takunda confirmed that there were **no outstanding documents** required from my side. He then assured me that I would receive payment **last Wednesday**, but that did not happen. When I followed up, I was promised again that the payment would be made **this Thursday**. Once again, the promised date passed with no payment and no explanation. Today, I called again hoping to get some clarity. Instead, I spoke to a consultant named Wendy, who threatened to end the call while I was simply asking for an update on my own money. No client should be treated this way for seeking information about funds that belong to them. What confuses me the most is that I am now being told the turnaround time is **4–6 weeks**. If that is the company's policy, why was I repeatedly promised payment on specific dates? Making promises that you know cannot be honoured only raises clients' expectations and causes unnecessary frustration and anxiety. I would have preferred an honest explanation from the beginning rather than being given dates that were never going to be met. I have also emailed Tom requesting a clear update and a specific payment date, but I have not received any response. At this stage, I am left wondering why I have to keep chasing updates and why I am being treated this way over money that belongs to me. All I am asking for is honesty, transparency, professional customer service, and realistic communication. I hope someone from Robson Savage takes ownership of this matter, investigates my claim, explains the delays, and provides a realistic timeline instead of making promises that are not kept.
1 reviews | Active since Aug 2018
Empty Promises, Contradictory Information and Unprofessional Service from Robson Savage
I submitted my provident fund withdrawal claim earlier this month, and the experience has been nothing short of frustrating. Takunda confirmed that there were **no outstanding documents** required from my side. He then assured me that I would receive payment **last Wednesday**, but that did not happen. When I followed up, I was promised again that the payment would be made **this Thursday**. Once again, the promised date passed with no payment and no explanation. Today, I called again hoping to get some clarity. Instead, I spoke to a consultant named Wendy, who threatened to end the call while I was simply asking for an update on my own money. No client should be treated this way for seeking information about funds that belong to them. What confuses me the most is that I am now being told the turnaround time is **4–6 weeks**. If that is the company's policy, why was I repeatedly promised payment on specific dates? Making promises that you know cannot be honoured only raises clients' expectations and causes unnecessary frustration and anxiety. I would have preferred an honest explanation from the beginning rather than being given dates that were never going to be met. I have also emailed Tom requesting a clear update and a specific payment date, but I have not received any response. At this stage, I am left wondering why I have to keep chasing updates and why I am being treated this way over money that belongs to me. All I am asking for is honesty, transparency, professional customer service, and realistic communication. I hope someone from Robson Savage takes ownership of this matter, investigates my claim, explains the delays, and provides a realistic timeline instead of making promises that are not kept.
1 reviews | Active since Jul 2026
No Feedback on emails and No Feedback from Themba
Worst worst experience no feedback from Themba , we’ve been email him for the past week including my previous company regarding my withdrawals , I was told by Wendy that my documents were not received then I followed up with the company they sent email to Themba and Town trying to find out what’s going on and no feedback on that email. I am soo ****ed and irritated by this because that is my money and I have the right to it because I was retrenched. This company is the worst ever and atleast Wendy tried to assist me. I was transferred to Themba the phone rang without answer. Is Themba even working there?? Is Themba doing his job?!! Because it’s like Themba does not exist. I am soo soo unhappy. I would never recommend this company to anyone.
1 reviews | Active since Jul 2026
No Feedback on emails and No Feedback from Themba
Worst worst experience no feedback from Themba , we’ve been email him for the past week including my previous company regarding my withdrawals , I was told by Wendy that my documents were not received then I followed up with the company they sent email to Themba and Town trying to find out what’s going on and no feedback on that email. I am soo ****ed and irritated by this because that is my money and I have the right to it because I was retrenched. This company is the worst ever and atleast Wendy tried to assist me. I was transferred to Themba the phone rang without answer. Is Themba even working there?? Is Themba doing his job?!! Because it’s like Themba does not exist. I am soo soo unhappy. I would never recommend this company to anyone.
1 reviews | Active since Mar 2023
Thank you, Tom, we appreciate you
I would like to take this moment to thank and appreciate Tom Savage for all the help he has given me and my family, Mr. Savage I can't express the gratitude I have for all your assistance. When my husband passed away you were with me all the way. You made yourself available for us on a personal level. Assisted with the paperwork, kept me updated with the status of the claim and always, always available even after hours. I appreciate your commitment and you made sure where you had no answers for me in the times of my desperation you got me the answers. Very few people can do that. For that Robson Savage will forever hold a special place to us. May you continue to put people first. You are appreciated and thank you so much.
1 reviews | Active since Mar 2023
Thank you, Tom, we appreciate you
I would like to take this moment to thank and appreciate Tom Savage for all the help he has given me and my family, Mr. Savage I can't express the gratitude I have for all your assistance. When my husband passed away you were with me all the way. You made yourself available for us on a personal level. Assisted with the paperwork, kept me updated with the status of the claim and always, always available even after hours. I appreciate your commitment and you made sure where you had no answers for me in the times of my desperation you got me the answers. Very few people can do that. For that Robson Savage will forever hold a special place to us. May you continue to put people first. You are appreciated and thank you so much.
1 reviews | Active since Feb 2025
No feedback from Themba!!!!!
Im very dissapointed in the service or should I say no service I get from these guys. I've been waiting for a response or callback from Themba, He is just never available or I get promises that he will call back Ive been sending emails, the emails get send to him but he does not respond, I spoke to Wendy she said she sent him an email. Pathetic services!!!!!! I wonder if this guy is on vacation with our monies??????
1 reviews | Active since Feb 2025
No feedback from Themba!!!!!
Im very dissapointed in the service or should I say no service I get from these guys. I've been waiting for a response or callback from Themba, He is just never available or I get promises that he will call back Ive been sending emails, the emails get send to him but he does not respond, I spoke to Wendy she said she sent him an email. Pathetic services!!!!!! I wonder if this guy is on vacation with our monies??????
1 reviews | Active since Feb 2014
Two- port withdrawal
Very unprofessional. Rude language and they send me two confusing messages. The first one says my bank details could not be verified and I must not contact them directly, which I don't understand because I sent them the Bank confirmation letter. Secondly am told that I must not contact them as they are busy with my application if I do it will delay my application, this sound like a threat to me. So I don't know what is happening with my application. It says a lot about the attitude of senior managers because it looks as if they don't have a plan to address these complaints from public. They staff behave as if they are doing us a favor, we expect and demand a professional service from them, we have contracts and policies that they are expected to fulfill.
1 reviews | Active since Feb 2014
Two- port withdrawal
Very unprofessional. Rude language and they send me two confusing messages. The first one says my bank details could not be verified and I must not contact them directly, which I don't understand because I sent them the Bank confirmation letter. Secondly am told that I must not contact them as they are busy with my application if I do it will delay my application, this sound like a threat to me. So I don't know what is happening with my application. It says a lot about the attitude of senior managers because it looks as if they don't have a plan to address these complaints from public. They staff behave as if they are doing us a favor, we expect and demand a professional service from them, we have contracts and policies that they are expected to fulfill.
1 reviews | Active since May 2016
No replies to emails
No replies to emails. Even after follow up. It says a lot about the business. Wendy simply does not reply.
1 reviews | Active since May 2016
No replies to emails
No replies to emails. Even after follow up. It says a lot about the business. Wendy simply does not reply.