Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Nissan South Africa is described by owners as a brand struggling to stand behind its product and its dealer network. Recurring themes include Magnite gearbox, clutch, battery and engine failures on low mileage vehicles, warranty claims declined as wear and tear, vehicles held for weeks or months, and customers left without any courtesy vehicle while still paying instalments.
Top Strengths:
- •Staff Professionalism & Conduct: Isolated praise stands out, including Sibusiso Nkosi at Witbank, the welcoming team at Nissan Kokstad, the Little Falls agents and Nolwazi at Nissan SA. These bright spots are heavily outweighed by reports of rude managers, broken promises and blame shifting.
Replied to 94% of negative reviews
Reply time on negative reviews: 53h 22m
TrustIndex
2.3
Ranking
#1
in Car Brands
Reply Time
56h 4m
NPS Score
-92
Recommended: Unlikely
Replied to 94% of negative reviews
Reply time on negative reviews: 53h 22m
Nov '25 - Oct '26
Frequently Asked Questions About Nissan South Africa
What do customers say about Nissan South Africa?
Based on recent customer reviews, Nissan South Africa is described by owners as a brand struggling to stand behind its product and its dealer network. Recurring themes include Magnite gearbox, clutch, battery and engine failures on low mileage vehicles, warranty claims declined as wear and tear, vehicles held for weeks or months, and customers left without any courtesy vehicle while still paying instalments.
What is Nissan South Africa's biggest strength?
Nissan South Africa's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Isolated praise stands out, including Sibusiso Nkosi at Witbank, the welcoming team at Nissan Kokstad, the Little Falls agents and Nolwazi at Nissan SA. These bright spots are heavily outweighed by reports of rude managers, broken promises and blame shifting.
What are the most common complaints about Nissan South Africa?
The most common complaint about Nissan South Africa, based on Hellopeter's AI analysis of recent customer reviews, is Vehicle Quality & Reliability. Owners consistently report brand new Magnite, Navara and Warrior vehicles failing early with gearbox, clutch, brake, battery and overheating faults. Several describe airbags that did not deploy in collisions, and warranty claims declined as driver related or wear and tear.
How does Nissan South Africa compare to other Car Brands companies?
Nissan South Africa scores 0.7 out of 5 on Hellopeter's AI analysis of service quality in Car Brands, compared to the Car Brands industry average of 1. Their strongest theme is Dealer Service (0.8); their weakest is Reliability & Warranty (0.6). The top AI-rated Car Brands business on Hellopeter is (). How is the AI Score calculated? →
Is Nissan South Africa trustworthy?
Nissan South Africa has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 127 reviews in the last 12 months. They reply to 94% of negative reviews, typically within 53 hours 22 min. Hellopeter has tracked Nissan South Africa across 1,695 total reviews. How is the TrustIndex calculated? →
Recent reviews (127)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2021
Mr Kammies
Very poor service from Nissan Motus Tygervalley in Cape Town South Africa, I had my service done in January first one on my 3 year service plan, service was done only today when I wanted to book my service I looked trough my service book and my books was not stamped is this the competent work we can expect going further, I did phone earlier and spoke to a Linda who advised me it's on the system and if I have time I can come and get it stamped it sould have been stamped after work was done, and when I asked to complain by the manager they put me trough and the phone kept on ringing, it poor and rude service I am not happy it's my second car bought there and this is the first time I get service like this I am not okay with it.
1 reviews | Active since Apr 2021
Mr Kammies
Very poor service from Nissan Motus Tygervalley in Cape Town South Africa, I had my service done in January first one on my 3 year service plan, service was done only today when I wanted to book my service I looked trough my service book and my books was not stamped is this the competent work we can expect going further, I did phone earlier and spoke to a Linda who advised me it's on the system and if I have time I can come and get it stamped it sould have been stamped after work was done, and when I asked to complain by the manager they put me trough and the phone kept on ringing, it poor and rude service I am not happy it's my second car bought there and this is the first time I get service like this I am not okay with it.
1 reviews | Active since Oct 2016
FORMAL COMPLAINT – NISSAN MIDRAND: VEHICLE DAMAGED BY DEALERSHIP STAFF AND MATTER UNRESOLVED FOR ALMOST ONE YEAR
I am lodging this complaint in the hope that it will finally receive the attention of senior management at Nissan Midrand and that this matter can be resolved urgently. On 24 October 2025, I took my vehicle to Nissan Midrand, 451 New Road, Midrand, for a diagnostic assessment. During the day, I received a call from the dealership informing me that one of their mechanics had accidentally locked my vehicle keys inside the car. I was asked whether I had a spare key, to which I advised that I did not. I was then informed that they would make alternative arrangements to access the vehicle and retrieve the keys. When I collected my vehicle later that day, I was handed my keys and left the dealership. I was not informed that my vehicle had been damaged in the process of gaining access to it. It was only the following day that I noticed that my vehicle window and door had been forcefully damaged. It appeared that, instead of using a professional locksmith service or another appropriate method, equipment had been used to force entry into my vehicle, resulting in significant damage. I immediately contacted Nissan Midrand and raised my concerns. An employee named Jaques instructed me to bring the vehicle back to the dealership so that the damage could be inspected. Upon my arrival, Jaques contacted the Service Department supervisor, who inspected the vehicle. I was then advised that the Service Department was fully booked for that week and that I would be contacted once a slot became available for my vehicle to be repaired. This is where my ongoing frustration began. Despite repeatedly following up, I have been passed from one person to another and have received repeated assurances that the matter would be attended to, only for those promises not to materialize. Timeline of my attempts to resolve this matter: - 5 December 2025: I followed up via WhatsApp using the contact number provided to me. I received no response. - 8 December 2025: I followed up again and was again ignored. - 9 December 2025: I sent another follow-up, including photographs and a video of the damage, to ensure that whoever was handling the matter had all the relevant evidence. I received no response. - 17 & 18 February 2026: I followed up again and re-sent all supporting evidence. Still no response. - 9 March 2026: I followed up again. There was still no response from Nissan Midrand. - 20 May 2026: I followed up yet again. Once again, there was no response. - 15 June 2026: I finally received a response via the WhatsApp number provided by the dealership. I was asked which Nissan dealership the incident had occurred at so that they could assist with booking my vehicle in. I provided the requested information, after which there was once again no communication. - 17 June 2026: I received a message stating that they had apparently been trying to contact me but that my number was not going through. I dispute this, as my phone has consistently been active and available, and call records can be used to verify this. - 24 June 2026: I contacted them again and received no response. I subsequently decided to contact the dealership directly. - 13 July 2026: Jaques contacted me and asked me to come to the dealership to discuss the matter. - 16 July 2026: I brought my vehicle to the dealership as requested. I was advised that the vehicle needed to remain there for two days so that work could commence. I left the vehicle with the expectation that the damage would be addressed. - After the two days, I was informed that the required part had not yet arrived and that I would be contacted once it was available. I was then told that I would have to wait approximately another six weeks for the part to arrive. - After waiting the six weeks, I followed up and spoke to Nomvula, who informed me that Jaques was off sick and would only return on 15 September 2026. - 14 September 2026: I contacted the dealership again and was transferred to Elizabeth, who advised that she was not fami**** with the matter and that only Jaques had knowledge of the query. She promised to inform him and have him contact me. That call-back never happened. I am now extremely disappointed and disheartened by the way this matter has been handled. What should have been a straightforward matter of addressing damage caused to my vehicle while it was in the dealership's care has turned into almost a full year of repeated follow-ups, unanswered messages, delays and broken promises. Most importantly, I have documentation from the dealership, including a quote confirming that Nissan would be liable for the cost of the required part and the labour costs. I therefore cannot understand why I am still struggling to have this matter resolved. I am not asking Nissan to accept responsibility for damage caused by me. This damage occurred while my vehicle was in the care of Nissan Midrand and resulted from the actions taken by their staff to access my vehicle after the keys were accidentally locked inside. My request to Nissan management I am respectfully requesting that this complaint be escalated to senior management at Nissan Midrand/Nissan South Africa and that someone with the authority to resolve the matter take ownership of it. I would like: 1. Confirmation of who is now responsible for resolving my complaint. 2. A clear explanation as to why this matter has remained unresolved for almost one year despite my numerous attempts to obtain assistance. 3. Confirmation of the status of the outstanding vehicle part. 4. A firm date on which my vehicle will be booked in and the outstanding damage will be repaired. 5. Confirmation that Nissan will honour the commitment documented in the dealership's quote regarding the cost of the part and labour. I have retained photographs, videos, WhatsApp correspondence, the dealership's quotation and other supporting evidence relating to this matter. I sincerely hope that this complaint will finally receive the attention it deserves and that I will not have to continue repeatedly contacting the dealership to resolve an issue that was caused while my vehicle was in their care. I am asking Nissan's senior management to please intervene and bring this matter to a proper and satisfactory resolution.
1 reviews | Active since Oct 2016
FORMAL COMPLAINT – NISSAN MIDRAND: VEHICLE DAMAGED BY DEALERSHIP STAFF AND MATTER UNRESOLVED FOR ALMOST ONE YEAR
I am lodging this complaint in the hope that it will finally receive the attention of senior management at Nissan Midrand and that this matter can be resolved urgently. On 24 October 2025, I took my vehicle to Nissan Midrand, 451 New Road, Midrand, for a diagnostic assessment. During the day, I received a call from the dealership informing me that one of their mechanics had accidentally locked my vehicle keys inside the car. I was asked whether I had a spare key, to which I advised that I did not. I was then informed that they would make alternative arrangements to access the vehicle and retrieve the keys. When I collected my vehicle later that day, I was handed my keys and left the dealership. I was not informed that my vehicle had been damaged in the process of gaining access to it. It was only the following day that I noticed that my vehicle window and door had been forcefully damaged. It appeared that, instead of using a professional locksmith service or another appropriate method, equipment had been used to force entry into my vehicle, resulting in significant damage. I immediately contacted Nissan Midrand and raised my concerns. An employee named Jaques instructed me to bring the vehicle back to the dealership so that the damage could be inspected. Upon my arrival, Jaques contacted the Service Department supervisor, who inspected the vehicle. I was then advised that the Service Department was fully booked for that week and that I would be contacted once a slot became available for my vehicle to be repaired. This is where my ongoing frustration began. Despite repeatedly following up, I have been passed from one person to another and have received repeated assurances that the matter would be attended to, only for those promises not to materialize. Timeline of my attempts to resolve this matter: - 5 December 2025: I followed up via WhatsApp using the contact number provided to me. I received no response. - 8 December 2025: I followed up again and was again ignored. - 9 December 2025: I sent another follow-up, including photographs and a video of the damage, to ensure that whoever was handling the matter had all the relevant evidence. I received no response. - 17 & 18 February 2026: I followed up again and re-sent all supporting evidence. Still no response. - 9 March 2026: I followed up again. There was still no response from Nissan Midrand. - 20 May 2026: I followed up yet again. Once again, there was no response. - 15 June 2026: I finally received a response via the WhatsApp number provided by the dealership. I was asked which Nissan dealership the incident had occurred at so that they could assist with booking my vehicle in. I provided the requested information, after which there was once again no communication. - 17 June 2026: I received a message stating that they had apparently been trying to contact me but that my number was not going through. I dispute this, as my phone has consistently been active and available, and call records can be used to verify this. - 24 June 2026: I contacted them again and received no response. I subsequently decided to contact the dealership directly. - 13 July 2026: Jaques contacted me and asked me to come to the dealership to discuss the matter. - 16 July 2026: I brought my vehicle to the dealership as requested. I was advised that the vehicle needed to remain there for two days so that work could commence. I left the vehicle with the expectation that the damage would be addressed. - After the two days, I was informed that the required part had not yet arrived and that I would be contacted once it was available. I was then told that I would have to wait approximately another six weeks for the part to arrive. - After waiting the six weeks, I followed up and spoke to Nomvula, who informed me that Jaques was off sick and would only return on 15 September 2026. - 14 September 2026: I contacted the dealership again and was transferred to Elizabeth, who advised that she was not fami**** with the matter and that only Jaques had knowledge of the query. She promised to inform him and have him contact me. That call-back never happened. I am now extremely disappointed and disheartened by the way this matter has been handled. What should have been a straightforward matter of addressing damage caused to my vehicle while it was in the dealership's care has turned into almost a full year of repeated follow-ups, unanswered messages, delays and broken promises. Most importantly, I have documentation from the dealership, including a quote confirming that Nissan would be liable for the cost of the required part and the labour costs. I therefore cannot understand why I am still struggling to have this matter resolved. I am not asking Nissan to accept responsibility for damage caused by me. This damage occurred while my vehicle was in the care of Nissan Midrand and resulted from the actions taken by their staff to access my vehicle after the keys were accidentally locked inside. My request to Nissan management I am respectfully requesting that this complaint be escalated to senior management at Nissan Midrand/Nissan South Africa and that someone with the authority to resolve the matter take ownership of it. I would like: 1. Confirmation of who is now responsible for resolving my complaint. 2. A clear explanation as to why this matter has remained unresolved for almost one year despite my numerous attempts to obtain assistance. 3. Confirmation of the status of the outstanding vehicle part. 4. A firm date on which my vehicle will be booked in and the outstanding damage will be repaired. 5. Confirmation that Nissan will honour the commitment documented in the dealership's quote regarding the cost of the part and labour. I have retained photographs, videos, WhatsApp correspondence, the dealership's quotation and other supporting evidence relating to this matter. I sincerely hope that this complaint will finally receive the attention it deserves and that I will not have to continue repeatedly contacting the dealership to resolve an issue that was caused while my vehicle was in their care. I am asking Nissan's senior management to please intervene and bring this matter to a proper and satisfactory resolution.
1 reviews | Active since Jul 2020
I collected my car this friday morning and I had the worst experienced in my life I stuck on the
I collected my car this friday morning and I had the worst experienced in my life I stuck on the road they come and jump me and I drove 80 km wasted my petrol and when n I turn off the car It couldn't start again and I call the Nissan Prodokta branch in nelspruit and was assistance with Veronique and they make me run around to the battery centre and they told me the battery its flat and they can't replaced it without testing it and they gave me a loan battery and they say I must come back on Monday and my car stayed the whole month with Nissan Nelspruit Produkta and it's not washed I took my as dirty as hell. And I am logging a complain with hello peter And I don't think if I was a person on high profile I will be treated that way but because I am black that's why I am treated that way and was attended with attitudes and i came to the branch at 7:00 and was attended at 8:30
1 reviews | Active since Jul 2020
I collected my car this friday morning and I had the worst experienced in my life I stuck on the
I collected my car this friday morning and I had the worst experienced in my life I stuck on the road they come and jump me and I drove 80 km wasted my petrol and when n I turn off the car It couldn't start again and I call the Nissan Prodokta branch in nelspruit and was assistance with Veronique and they make me run around to the battery centre and they told me the battery its flat and they can't replaced it without testing it and they gave me a loan battery and they say I must come back on Monday and my car stayed the whole month with Nissan Nelspruit Produkta and it's not washed I took my as dirty as hell. And I am logging a complain with hello peter And I don't think if I was a person on high profile I will be treated that way but because I am black that's why I am treated that way and was attended with attitudes and i came to the branch at 7:00 and was attended at 8:30
1 reviews | Active since Jan 2019
Extremely disappointed with my Nissan Magnite 2024
Extremely disappointed with my Nissan Magnite 2024 I am driving a Nissan Magnite, 2024 model that I bought in November 2024, and unfortunately, I have been experiencing serious and concerning mechanical/electrical problems with the vehicle. The problem initially started with the car sometimes refusing to start. You could drive the car normally, park it, switch it off without any issues, and then, when you try to start it again, the vehicle simply would not respond. In August, I took the car for a car wash. There were no problems with the vehicle before the wash. However, immediately after the car was washed, it refused to start and displayed multiple warning messages, including "Engine Failure Hazard" and "Braking System Fault." Yesterday I took ot for a car wash, and the exact same problem has happened again. Now, it is still at *** where I bought for it to be fixed by Nissan. For a 2024 vehicle, I find this extremely disappointing and concerning. A car should be reliable, especially when it is still relatively new. Having to worry about whether the vehicle will start after being switched off is unacceptable and creates a serious inconvenience and safety concern. At this stage, I honestly regret purchasing the Nissan Magnite. My experience with this vehicle has been extremely frustrating, and I would not recommend it to anyone based on what I have experienced so far. I sincerely hope Nissan will take this complaint seriously, investigate the root cause of the problem, and provide a proper and lasting solution rather than simply addressing the symptoms each time.
1 reviews | Active since Jan 2019
Extremely disappointed with my Nissan Magnite 2024
Extremely disappointed with my Nissan Magnite 2024 I am driving a Nissan Magnite, 2024 model that I bought in November 2024, and unfortunately, I have been experiencing serious and concerning mechanical/electrical problems with the vehicle. The problem initially started with the car sometimes refusing to start. You could drive the car normally, park it, switch it off without any issues, and then, when you try to start it again, the vehicle simply would not respond. In August, I took the car for a car wash. There were no problems with the vehicle before the wash. However, immediately after the car was washed, it refused to start and displayed multiple warning messages, including "Engine Failure Hazard" and "Braking System Fault." Yesterday I took ot for a car wash, and the exact same problem has happened again. Now, it is still at *** where I bought for it to be fixed by Nissan. For a 2024 vehicle, I find this extremely disappointing and concerning. A car should be reliable, especially when it is still relatively new. Having to worry about whether the vehicle will start after being switched off is unacceptable and creates a serious inconvenience and safety concern. At this stage, I honestly regret purchasing the Nissan Magnite. My experience with this vehicle has been extremely frustrating, and I would not recommend it to anyone based on what I have experienced so far. I sincerely hope Nissan will take this complaint seriously, investigate the root cause of the problem, and provide a proper and lasting solution rather than simply addressing the symptoms each time.
1 reviews | Active since Dec 2018
Worst car to buy is a Nissan car
I purchased a Nissan Magnite 2025 model from citton cars Gezina on the 17th of September. On the 18th of September I had already experienced mechanical problems. 1. Radio does not work 2. Lights have a fault, switch on and off on their own 3. Car does not change gear when going up hill 4. The car is loud, like a diesel car 5. The the car stalls everytime it changes gears 6. The reverse camera switches on and off 7. The USB port does not work 8. When in gear 5 ( when you are lucky) going up a steep, the odometer shows a decline in speed even when you press fully on the accelerator. I communicated the issue with the bank and citton and 7 days later. Still no way forward... We took the car in to be assessed at Nissan Gezina. Only to be told there is nothing wrong with the car. Paid R1300 to be told a lie
1 reviews | Active since Dec 2018
Worst car to buy is a Nissan car
I purchased a Nissan Magnite 2025 model from citton cars Gezina on the 17th of September. On the 18th of September I had already experienced mechanical problems. 1. Radio does not work 2. Lights have a fault, switch on and off on their own 3. Car does not change gear when going up hill 4. The car is loud, like a diesel car 5. The the car stalls everytime it changes gears 6. The reverse camera switches on and off 7. The USB port does not work 8. When in gear 5 ( when you are lucky) going up a steep, the odometer shows a decline in speed even when you press fully on the accelerator. I communicated the issue with the bank and citton and 7 days later. Still no way forward... We took the car in to be assessed at Nissan Gezina. Only to be told there is nothing wrong with the car. Paid R1300 to be told a lie
1 reviews | Active since Mar 2023
I have been Misled, disappointed, denied accountability, broken trust, no meaningful resolution, poor customer service, refusal to take responsibility, misrepresentation and lack of transparency.
I am extremely disappointed by the manner in which my complaint was handled by Nissan Stas, Nissan South Africa and Nissan World Wide. I purchased a Nissan NP200 in 2023, The salesperson Kevin Malope made representations prior sale in good faith. However, after tale, I discovered discrepancies between what I understood I was purchasing and what was ultimately reflected in the consented documentation. This has left me feeling misled and severely prejudiced as a customer. What is most concerning is not only the dispute itself, but Nissan's apparent unwillingness to take ownership of the matter or provide a fair and reasonable resolution. Despite numerous attempts to engage constructively, I have been met with responses that appear aimed at avoiding responsibility rather than addressing the substance of my complaint. As a loyal customer, I expected honesty, transparency, and a genuine effort to resolve the matter. Instead, I have experienced delays, deflection, and a lack of accountability. The impression I am left with is that my trust as a consumer was exploited, resulting in me purchasing an asset under circumstances that I believe were not properly or clearly communicated. The financial implications of this matter are significant, but even more damaging is the loss of trust. A vehicle purchase is one of the largest investments many consumers make, and customers should be able to rely on the information provided by a dealership when making such an important decision. I am sharing this experience to caution prospective buyers to carefully scrutinize every representation, quotation, and contract provided during the sales process, and to ensure that what is promised is exactly what is recorded in the final agreement. To date, I remain dissatisfied with the manner in which this matter has been handled and with the lack of meaningful assistance provided by both the dealership and Nissan South Africa.
1 reviews | Active since Mar 2023
I have been Misled, disappointed, denied accountability, broken trust, no meaningful resolution, poor customer service, refusal to take responsibility, misrepresentation and lack of transparency.
I am extremely disappointed by the manner in which my complaint was handled by Nissan Stas, Nissan South Africa and Nissan World Wide. I purchased a Nissan NP200 in 2023, The salesperson Kevin Malope made representations prior sale in good faith. However, after tale, I discovered discrepancies between what I understood I was purchasing and what was ultimately reflected in the consented documentation. This has left me feeling misled and severely prejudiced as a customer. What is most concerning is not only the dispute itself, but Nissan's apparent unwillingness to take ownership of the matter or provide a fair and reasonable resolution. Despite numerous attempts to engage constructively, I have been met with responses that appear aimed at avoiding responsibility rather than addressing the substance of my complaint. As a loyal customer, I expected honesty, transparency, and a genuine effort to resolve the matter. Instead, I have experienced delays, deflection, and a lack of accountability. The impression I am left with is that my trust as a consumer was exploited, resulting in me purchasing an asset under circumstances that I believe were not properly or clearly communicated. The financial implications of this matter are significant, but even more damaging is the loss of trust. A vehicle purchase is one of the largest investments many consumers make, and customers should be able to rely on the information provided by a dealership when making such an important decision. I am sharing this experience to caution prospective buyers to carefully scrutinize every representation, quotation, and contract provided during the sales process, and to ensure that what is promised is exactly what is recorded in the final agreement. To date, I remain dissatisfied with the manner in which this matter has been handled and with the lack of meaningful assistance provided by both the dealership and Nissan South Africa.
1 reviews | Active since Jan 2021
Two Months Without My Nissan — Still Paying Every Month
Extremely disappointed with Nissan – 2 months without my vehicle or alternative transport I am beyond disappointed with my experience with Nissan. My vehicle has now been with Nissan for two months due to a recurring overheating issue. On an almost brand new Navara, 2023, I bought it brand new. This is not the first time I have experienced the same problem, which makes the situation even more frustrating. What has been particularly unacceptable is that I have been left without my vehicle and without any alternative transportation, while I continue paying my monthly vehicle instalments for a car that I cannot use. I understand that vehicle repairs can sometimes take time, especially when warranty processes and technical investigations are involved. However, the lack of a proper alternative transportation solution, consistent communication and a clear resolution has left me extremely frustrated. As a paying customer, I expected much better support from Nissan. Having to continue paying for a vehicle that has been sitting at the dealership for almost two months, while I am left to manage the consequences myself, is simply unacceptable. I sincerely hope Nissan takes this complaint seriously and provides a meaningful resolution, not just another update. Customers deserve better communication, accountability and support when their vehicles are off the road for an extended period. Nissan needs to do better.
1 reviews | Active since Jan 2021
Two Months Without My Nissan — Still Paying Every Month
Extremely disappointed with Nissan – 2 months without my vehicle or alternative transport I am beyond disappointed with my experience with Nissan. My vehicle has now been with Nissan for two months due to a recurring overheating issue. On an almost brand new Navara, 2023, I bought it brand new. This is not the first time I have experienced the same problem, which makes the situation even more frustrating. What has been particularly unacceptable is that I have been left without my vehicle and without any alternative transportation, while I continue paying my monthly vehicle instalments for a car that I cannot use. I understand that vehicle repairs can sometimes take time, especially when warranty processes and technical investigations are involved. However, the lack of a proper alternative transportation solution, consistent communication and a clear resolution has left me extremely frustrated. As a paying customer, I expected much better support from Nissan. Having to continue paying for a vehicle that has been sitting at the dealership for almost two months, while I am left to manage the consequences myself, is simply unacceptable. I sincerely hope Nissan takes this complaint seriously and provides a meaningful resolution, not just another update. Customers deserve better communication, accountability and support when their vehicles are off the road for an extended period. Nissan needs to do better.