Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Mit Mak Motors is described as one of the strongest pre-owned dealerships customers have dealt with. A recurring theme is named consultants who take ownership from first enquiry to delivery, transparent finance guidance, and nationwide delivery that arrives as promised. Customers consistently praise Staff Professionalism (4.7) and Sales & Purchase Experience (4.6), with occasional friction around paperwork turnaround and post-delivery defect resolution.
Top Strengths:
- •Staff Professionalism & Conduct: Customers name consultants repeatedly, including Divan, Nyiko, JJ, Mahlatsi, Eugene, Joseph, Armand, Hein and Sibusiso. Recurring praise centres on patience with first-time buyers, honest credit-score coaching, and Uncle Bobby personally engaging with clients on the floor.
Replied to 88% of negative reviews
Reply time on negative reviews: 1h 33m
TrustIndex
10
Perfect Score
Ranking
#1
in Car Dealerships
Reply Time
2h 16m
NPS Score
89
Recommended: Very Likely
Replied to 88% of negative reviews
Reply time on negative reviews: 1h 33m
Nov '25 - Oct '26
Frequently Asked Questions About Mit Mak Motors
What do customers say about Mit Mak Motors?
Based on recent customer reviews, Mit Mak Motors is described as one of the strongest pre-owned dealerships customers have dealt with. A recurring theme is named consultants who take ownership from first enquiry to delivery, transparent finance guidance, and nationwide delivery that arrives as promised. Customers consistently praise Staff Professionalism (4.7) and Sales & Purchase Experience (4.6), with occasional friction around paperwork turnaround and post-delivery defect resolution.
What is Mit Mak Motors's biggest strength?
Mit Mak Motors's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers name consultants repeatedly, including Divan, Nyiko, JJ, Mahlatsi, Eugene, Joseph, Armand, Hein and Sibusiso. Recurring praise centres on patience with first-time buyers, honest credit-score coaching, and Uncle Bobby personally engaging with clients on the floor.
What are the most common complaints about Mit Mak Motors?
The most common complaint about Mit Mak Motors, based on Hellopeter's AI analysis of recent customer reviews, is Service, Repairs & Maintenance. The depot team under Henry earns strong praise for quick turnaround, courtesy cars and roadside assistance. Concerns arise where pre-delivery inspections miss faults, requiring repeat workshop visits and leaving some owners without transport for extended periods.
How does Mit Mak Motors compare to other Car Dealerships companies?
Mit Mak Motors scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.8); their weakest is Vehicle Condition (4.3). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Mit Mak Motors trustworthy?
Mit Mak Motors has a TrustIndex of 10 out of 10 on Hellopeter, based on 1,288 reviews in the last 12 months. They reply to 88% of negative reviews, typically within 1 hour 33 min. Hellopeter has tracked Mit Mak Motors across 10,657 total reviews. How is the TrustIndex calculated? →
Recent reviews (1,288)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Thanks very much Hendro for your assistance to sell our lovely car at Mit Mak Motors
Thanks very much Hendro for your assistance to sell our lovely car at Mit Mak Motors. We really appreciate
1 reviews | Active since Oct 2026
Thanks very much Hendro for your assistance to sell our lovely car at Mit Mak Motors
Thanks very much Hendro for your assistance to sell our lovely car at Mit Mak Motors. We really appreciate
1 reviews | Active since Oct 2026
Excellent service always comes back to you and eager to help where they can
Excellent service always comes back to you and eager to help where they can.
1 reviews | Active since Oct 2026
Excellent service always comes back to you and eager to help where they can
Excellent service always comes back to you and eager to help where they can.
1 reviews | Active since Mar 2015
Incredible experience with Hein and Uncle Bobby in the purchase of my new car
Incredible experience with Hein and Uncle Bobby in the purchase of my new car! The experience was seamless and they made the collection of the car very special! I will definitely be returning to Mit Mak in the future and highly recommend them.
1 reviews | Active since Mar 2015
Incredible experience with Hein and Uncle Bobby in the purchase of my new car
Incredible experience with Hein and Uncle Bobby in the purchase of my new car! The experience was seamless and they made the collection of the car very special! I will definitely be returning to Mit Mak in the future and highly recommend them.
1 reviews | Active since Nov 2022
The best
Very fast & friendly service the best in south Africa
1 reviews | Active since Nov 2022
The best
Very fast & friendly service the best in south Africa
1 reviews | Active since Sept 2019
A team of champions at Mit Mak
Excellent service AGAiN. What a winning team. We received exceptional service throughout both the buying and selling of my son's vehicle. This was not an easy transaction taking the history in mind of the vehicle, but the entire process was handled professionally, efficiently, and with excellent communication from start to finish. Tank you Vusi for your assistance. Thos was not the first time we are doing business with you and Uncle Bobby. The team went above and beyond to make everything smooth, stress-free, and seamless. I highly recommend their services to anyone looking to buy or sell a vehicle!
1 reviews | Active since Sept 2019
A team of champions at Mit Mak
Excellent service AGAiN. What a winning team. We received exceptional service throughout both the buying and selling of my son's vehicle. This was not an easy transaction taking the history in mind of the vehicle, but the entire process was handled professionally, efficiently, and with excellent communication from start to finish. Tank you Vusi for your assistance. Thos was not the first time we are doing business with you and Uncle Bobby. The team went above and beyond to make everything smooth, stress-free, and seamless. I highly recommend their services to anyone looking to buy or sell a vehicle!
1 reviews | Active since Jan 2020
Best Dealership Ever
What an absolute pleasant journey to owing a car. Its better than an ice cold beer! Bobby, Eduan, Divan and Nelson u guys keep up the good work. U deserve a bells! I will not use any other dealership ever again!
1 reviews | Active since Jan 2020
Best Dealership Ever
What an absolute pleasant journey to owing a car. Its better than an ice cold beer! Bobby, Eduan, Divan and Nelson u guys keep up the good work. U deserve a bells! I will not use any other dealership ever again!