Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Mit Mak Motors is described as one of the strongest pre-owned dealerships customers have dealt with. A recurring theme is named consultants who take ownership from first enquiry to delivery, transparent finance guidance, and nationwide delivery that arrives as promised. Customers consistently praise Staff Professionalism (4.7) and Sales & Purchase Experience (4.6), with occasional friction around paperwork turnaround and post-delivery defect resolution.
Top Strengths:
- •Staff Professionalism & Conduct: Customers name consultants repeatedly, including Divan, Nyiko, JJ, Mahlatsi, Eugene, Joseph, Armand, Hein and Sibusiso. Recurring praise centres on patience with first-time buyers, honest credit-score coaching, and Uncle Bobby personally engaging with clients on the floor.
Replied to 88% of negative reviews
Reply time on negative reviews: 1h 33m
TrustIndex
10
Perfect Score
Ranking
#1
in Car Dealerships
Reply Time
2h 18m
NPS Score
90
Recommended: Very Likely
Replied to 88% of negative reviews
Reply time on negative reviews: 1h 33m
Oct '25 - Sep '26
Frequently Asked Questions About Mit Mak Motors
What do customers say about Mit Mak Motors?
Based on recent customer reviews, Mit Mak Motors is described as one of the strongest pre-owned dealerships customers have dealt with. A recurring theme is named consultants who take ownership from first enquiry to delivery, transparent finance guidance, and nationwide delivery that arrives as promised. Customers consistently praise Staff Professionalism (4.7) and Sales & Purchase Experience (4.6), with occasional friction around paperwork turnaround and post-delivery defect resolution.
What is Mit Mak Motors's biggest strength?
Mit Mak Motors's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers name consultants repeatedly, including Divan, Nyiko, JJ, Mahlatsi, Eugene, Joseph, Armand, Hein and Sibusiso. Recurring praise centres on patience with first-time buyers, honest credit-score coaching, and Uncle Bobby personally engaging with clients on the floor.
What are the most common complaints about Mit Mak Motors?
The most common complaint about Mit Mak Motors, based on Hellopeter's AI analysis of recent customer reviews, is Service, Repairs & Maintenance. The depot team under Henry earns strong praise for quick turnaround, courtesy cars and roadside assistance. Concerns arise where pre-delivery inspections miss faults, requiring repeat workshop visits and leaving some owners without transport for extended periods.
How does Mit Mak Motors compare to other Car Dealerships companies?
Mit Mak Motors scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.8); their weakest is Vehicle Condition (4.3). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Mit Mak Motors trustworthy?
Mit Mak Motors has a TrustIndex of 10 out of 10 on Hellopeter, based on 1,277 reviews in the last 12 months. They reply to 88% of negative reviews, typically within 1 hour 33 min. Hellopeter has tracked Mit Mak Motors across 10,560 total reviews. How is the TrustIndex calculated? →
Recent reviews (1,277)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2024
I would like to thank Mitmak Motors for the outstanding service I received
I would like to thank Mitmak Motors for the outstanding service I received. I was genuinely impressed by the professionalism, friendliness, and willingness to assist from start to finish. Every person I dealt with handled each request I had with patience and professionalism, and I never felt like I was just another customer. Communication was excellent, and they went out of their way to make sure everything was handled properly. A special thank you to Peter and the entire Mitmak Motors team. Your service really stood out to me, and I would gladly recommend Mitmak Motors to anyone looking for professional, reliable, and friendly service. Thank you for making the entire experience such a positive one!
1 reviews | Active since Nov 2024
I would like to thank Mitmak Motors for the outstanding service I received
I would like to thank Mitmak Motors for the outstanding service I received. I was genuinely impressed by the professionalism, friendliness, and willingness to assist from start to finish. Every person I dealt with handled each request I had with patience and professionalism, and I never felt like I was just another customer. Communication was excellent, and they went out of their way to make sure everything was handled properly. A special thank you to Peter and the entire Mitmak Motors team. Your service really stood out to me, and I would gladly recommend Mitmak Motors to anyone looking for professional, reliable, and friendly service. Thank you for making the entire experience such a positive one!
1 reviews | Active since Jun 2026
Flawless
What an Experience. WOW this is really a well-organized business and has the know-how. I could not get a cell phone contract of *** and was declined due to me not being eligible. Date a few weeks later Mit Mak Motors approves me for a vehicle 12x more expensive than the cell phone contract and DELVIRES me my car in a day. Where in South Africa do, we still get good service, MIT MAK MOTORS that's where excellent service still exists... Thank you, Uncle Bobby, and team for the painless, flawless experience.
1 reviews | Active since Jun 2026
Flawless
What an Experience. WOW this is really a well-organized business and has the know-how. I could not get a cell phone contract of *** and was declined due to me not being eligible. Date a few weeks later Mit Mak Motors approves me for a vehicle 12x more expensive than the cell phone contract and DELVIRES me my car in a day. Where in South Africa do, we still get good service, MIT MAK MOTORS that's where excellent service still exists... Thank you, Uncle Bobby, and team for the painless, flawless experience.
1 reviews | Active since Mar 2012
This was my first time experience dealing with Mit Mak Motors and I mist say it was a pleasant experience. Uncle Bobby and Junaid made me feel at ease with the whole transaction. I would recommend them any day.
What an amazing experience!, truly professional from beginning to end.
1 reviews | Active since Mar 2012
This was my first time experience dealing with Mit Mak Motors and I mist say it was a pleasant experience. Uncle Bobby and Junaid made me feel at ease with the whole transaction. I would recommend them any day.
What an amazing experience!, truly professional from beginning to end.