Based on recent customer reviews, MadMuscles is praised most for what the training itself delivers. Customers consistently describe structured plans, short realistic sessions and visible strength, mobility and weight results, supported by responsive help and a clean, easy app. A recurring theme, however, is confusion around auto renewal and unexpected debit amounts, which drives a small but persistent group of strongly negative billing and trust experiences.
Top Strengths:
- •Product Reliability & Output Quality: Customers repeatedly describe measurable outcomes: strength and mobility gains, weight loss, better stamina and pain relief. Programming is called progressive rather than random, with tai chi, yoga, pilates and HIIT content that genuinely matches the level promised.
Replied to 100% of negative reviews
Reply time on negative reviews: 123h 18m
TrustIndex
7.2
Ranking
#5
in Software & Apps
Reply Time
641h 2m
NPS Score
16
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 123h 18m
Nov '25 - Oct '26
Frequently Asked Questions About MadMuscles
What do customers say about MadMuscles?
Based on recent customer reviews, MadMuscles is praised most for what the training itself delivers. Customers consistently describe structured plans, short realistic sessions and visible strength, mobility and weight results, supported by responsive help and a clean, easy app. A recurring theme, however, is confusion around auto renewal and unexpected debit amounts, which drives a small but persistent group of strongly negative billing and trust experiences.
What is MadMuscles's biggest strength?
MadMuscles's biggest strength, according to Hellopeter's AI analysis, is Product Reliability & Output Quality. Customers repeatedly describe measurable outcomes: strength and mobility gains, weight loss, better stamina and pain relief. Programming is called progressive rather than random, with tai chi, yoga, pilates and HIIT content that genuinely matches the level promised.
What are the most common complaints about MadMuscles?
The most common complaint about MadMuscles, based on Hellopeter's AI analysis of recent customer reviews, is Billing, Subscriptions & Refunds. While many report painless subscribing and cancelling, a recurring cluster describes one off or trial purchases converting into recurring debits at much higher amounts, refunds refused on unused products and premium gating discovered only after paying.
How does MadMuscles compare to other Software & Apps companies?
MadMuscles scores 3.9 out of 5 on Hellopeter's AI analysis of service quality in Software & Apps, compared to the Software & Apps industry average of 3.7. Their strongest theme is Product Reliability (4.5); their weakest is Trust & Fairness (3). The top AI-rated Software & Apps business on Hellopeter is MadMuscles (3.9). How is the AI Score calculated? →
Is MadMuscles trustworthy?
MadMuscles has a TrustIndex of 7.2 out of 10 on Hellopeter, based on 226 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 123 hours 18 min. Hellopeter has tracked MadMuscles across 411 total reviews. How is the TrustIndex calculated? →
Recent reviews (226)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
best hiit programming i’ve tried
HIIT programming that actually improves fitness, not just burns you out. The interval structure is intelligent - work-to-rest ratios are calibrated properly and the sessions scale as you get fitter. My VO2 numbers don't lie. Eight weeks in and I'm a measurably better athlete.
1 reviews | Active since May 2026
best hiit programming i’ve tried
HIIT programming that actually improves fitness, not just burns you out. The interval structure is intelligent - work-to-rest ratios are calibrated properly and the sessions scale as you get fitter. My VO2 numbers don't lie. Eight weeks in and I'm a measurably better athlete.
1 reviews | Active since May 2026
tai chi became my best recovery tool
Tai chi sessions were the recovery tool I didn't know I needed Been using mad muscle for 4 months and added tai chi on rest days after a shoulder issue. The gentle flowing movements improved my mobility without aggravating anything. Shoulder feels better and my overall movement quality in strength sessions improved. One star off - would love more varied tai chi sequences as I've gone through them all now.
1 reviews | Active since May 2026
tai chi became my best recovery tool
Tai chi sessions were the recovery tool I didn't know I needed Been using mad muscle for 4 months and added tai chi on rest days after a shoulder issue. The gentle flowing movements improved my mobility without aggravating anything. Shoulder feels better and my overall movement quality in strength sessions improved. One star off - would love more varied tai chi sequences as I've gone through them all now.
1 reviews | Active since May 2026
The yoga and strength combination at 35 changed everything for me
After two pregnancies my body felt like it belonged to someone else. The strength program rebuilt me physically and the yoga sessions gave me something I hadn't had in years - proper mobility and stress relief. and I genuinely feel better in my body than I did before I had children. This app gave me myself back.
1 reviews | Active since May 2026
The yoga and strength combination at 35 changed everything for me
After two pregnancies my body felt like it belonged to someone else. The strength program rebuilt me physically and the yoga sessions gave me something I hadn't had in years - proper mobility and stress relief. and I genuinely feel better in my body than I did before I had children. This app gave me myself back.
1 reviews | Active since May 2026
First time I've trained consistently for more than 2 months in the last decade
I have a history of starting programs and quitting by week 4. Something about the way MadMuscles structures the strength progressions - and the streak counter - made it click. Watching the numbers go up week after week is genuinely addictive. Day 94 and not planning to stop.
1 reviews | Active since May 2026
First time I've trained consistently for more than 2 months in the last decade
I have a history of starting programs and quitting by week 4. Something about the way MadMuscles structures the strength progressions - and the streak counter - made it click. Watching the numbers go up week after week is genuinely addictive. Day 94 and not planning to stop.
1 reviews | Active since May 2026
good workouts, unclear pricing
Content is good, the pricing model needs more transparency. I didn't realise certain features were premium-only until I was already using the app. A clearer breakdown of what's included at each tier before you subscribe would go a long way. The workouts themselves are excellent - my only issue is with how the subscription is presented.
1 reviews | Active since May 2026
good workouts, unclear pricing
Content is good, the pricing model needs more transparency. I didn't realise certain features were premium-only until I was already using the app. A clearer breakdown of what's included at each tier before you subscribe would go a long way. The workouts themselves are excellent - my only issue is with how the subscription is presented.
1 reviews | Active since May 2026
solid content, but too many crashes
App is good but keeps crashing on my phone. Lost a workout log twice in one week. The actual content and program are solid - I'm making real progress. But if the app freezes mid-session one more time I'm going to lose it. Sort the stability out and this is easily a 5-star product.
1 reviews | Active since May 2026
solid content, but too many crashes
App is good but keeps crashing on my phone. Lost a workout log twice in one week. The actual content and program are solid - I'm making real progress. But if the app freezes mid-session one more time I'm going to lose it. Sort the stability out and this is easily a 5-star product.
1 reviews | Active since May 2026
The clearest value proposition in fitness I've seen
I've been training seriously for 6 years and tried most things. What this fitness app does is replace three separate costs - a gym program, a tracking app, and nutrition guidance - with one subscription that costs less than any of them individually. The strength programming is legitimately good, the data tools are useful, and the whole thing adapts as you progress. This is what a fitness subscription should look like.
1 reviews | Active since May 2026
The clearest value proposition in fitness I've seen
I've been training seriously for 6 years and tried most things. What this fitness app does is replace three separate costs - a gym program, a tracking app, and nutrition guidance - with one subscription that costs less than any of them individually. The strength programming is legitimately good, the data tools are useful, and the whole thing adapts as you progress. This is what a fitness subscription should look like.
1 reviews | Active since May 2026
Yoga sorted the back pain I'd accepted as permanent at 43
Years of desk work and heavy lifting left me with chronic lower back tightness. Added the MadMuscles yoga sessions three times a week for 6 weeks. The difference is significant - morning stiffness down, movement quality up, and the specific sessions targeting posterior chain and hip flexors clearly knew what they were doing. One star off - would love longer 45-minute yoga options.
1 reviews | Active since May 2026
Yoga sorted the back pain I'd accepted as permanent at 43
Years of desk work and heavy lifting left me with chronic lower back tightness. Added the MadMuscles yoga sessions three times a week for 6 weeks. The difference is significant - morning stiffness down, movement quality up, and the specific sessions targeting posterior chain and hip flexors clearly knew what they were doing. One star off - would love longer 45-minute yoga options.