Based on recent customer reviews, Hellopeter is widely valued for getting results where call centres and direct emails fail, with consumers consistently reporting complaints resolved within hours or days. Product Reliability and Output Quality (4.3) and Customer Support and Service Quality (4.3) lead the profile. A recurring theme, however, is broken OTP logins under Platform Usability and Functionality (2.3) and disputed review removals under Transparency, Trust and Fairness (1.6).
Top Strengths:
- •Product Reliability & Output Quality: Customers consistently describe stalled matters with banks, insurers, telcos and retailers moving within hours of a review going live. Refunds, replacements, paid up letters and reconnections are repeatedly credited to the platform, and many use it to vet companies before buying.
Replied to 98% of negative reviews
Reply time on negative reviews: 39h 10m
TrustIndex
7.3
Ranking
#4
in Software & Apps
Reply Time
27h 35m
NPS Score
37
Recommended: Likely
Replied to 98% of negative reviews
Reply time on negative reviews: 39h 10m
Nov '25 - Oct '26
Frequently Asked Questions About Hellopeter
What do customers say about Hellopeter?
Based on recent customer reviews, Hellopeter is widely valued for getting results where call centres and direct emails fail, with consumers consistently reporting complaints resolved within hours or days. Product Reliability and Output Quality (4.3) and Customer Support and Service Quality (4.3) lead the profile. A recurring theme, however, is broken OTP logins under Platform Usability and Functionality (2.3) and disputed review removals under Transparency, Trust and Fairness (1.6).
What is Hellopeter's biggest strength?
Hellopeter's biggest strength, according to Hellopeter's AI analysis, is Product Reliability & Output Quality. Customers consistently describe stalled matters with banks, insurers, telcos and retailers moving within hours of a review going live. Refunds, replacements, paid up letters and reconnections are repeatedly credited to the platform, and many use it to vet companies before buying.
What are the most common complaints about Hellopeter?
The most common complaint about Hellopeter, based on Hellopeter's AI analysis of recent customer reviews, is Platform Usability & Functionality. The dominant friction is login. OTP codes by SMS or email frequently never arrive, and long standing members are locked out when an old email is tied to their number. Session timeouts, missing business dropdowns and heavy pop up ads compound this.
How does Hellopeter compare to other Software & Apps companies?
Hellopeter scores 3.1 out of 5 on Hellopeter's AI analysis of service quality in Software & Apps, compared to the Software & Apps industry average of 3.7. Their strongest theme is Customer Support (4.3); their weakest is Trust & Fairness (1.6). The top AI-rated Software & Apps business on Hellopeter is MadMuscles (3.9). How is the AI Score calculated? →
Is Hellopeter trustworthy?
Hellopeter has a TrustIndex of 7.3 out of 10 on Hellopeter, based on 512 reviews in the last 12 months. They reply to 98% of negative reviews, typically within 39 hours 10 min. Hellopeter has tracked Hellopeter across 4,677 total reviews. How is the TrustIndex calculated? →
Recent reviews (512)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2025
The reviews on this WhatsApp platforms this not appear on you Hellopeter
The reviews on this WhatsApp platforms this not appear on you Hellopeter.com app. I had client who tried to compliment our company service via WhatsApp but it never appeared shame
1 reviews | Active since Nov 2025
The reviews on this WhatsApp platforms this not appear on you Hellopeter
The reviews on this WhatsApp platforms this not appear on you Hellopeter.com app. I had client who tried to compliment our company service via WhatsApp but it never appeared shame
1 reviews | Active since Jul 2016
Almost there to assit when ever I need to know about other business
Almost there to assit when ever I need to know about other business
1 reviews | Active since Jul 2016
Almost there to assit when ever I need to know about other business
Almost there to assit when ever I need to know about other business
1 reviews | Active since Oct 2026
Hellopetering Hellopeter
Cant do anything on the site, because your website isnt sending me an OTP to verify my number. so, i go to, Getting Started: The Reviewer's Onboarding Guide. Option 1: Go to whatsapp and say "Hi", did that, ****all response. Option 2: Register with facefook. Im not on facebbok!, Option 3: Registration form, Doesnt work, troubleshoot: Tip: If the OTP does not come through, try removing the "0" in front of your number and try again. - Mobile number must be 10 digits. I mean how ****ing outdated is this ****. Community is power, sure, only if you can get into the community!
1 reviews | Active since Oct 2026
Hellopetering Hellopeter
Cant do anything on the site, because your website isnt sending me an OTP to verify my number. so, i go to, Getting Started: The Reviewer's Onboarding Guide. Option 1: Go to whatsapp and say "Hi", did that, ****all response. Option 2: Register with facefook. Im not on facebbok!, Option 3: Registration form, Doesnt work, troubleshoot: Tip: If the OTP does not come through, try removing the "0" in front of your number and try again. - Mobile number must be 10 digits. I mean how ****ing outdated is this ****. Community is power, sure, only if you can get into the community!
1 reviews | Active since Aug 2018
Hello peter is part of the gang
Why does hello peter not allow you to tell the absolute truth about a business, you cannot say certain things...why not? How do i express myself when my words hurt hello peters' feelings. Shamepies...
1 reviews | Active since Aug 2018
Hello peter is part of the gang
Why does hello peter not allow you to tell the absolute truth about a business, you cannot say certain things...why not? How do i express myself when my words hurt hello peters' feelings. Shamepies...