Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Legend Removals South Africa is described as a dependable long distance moving company whose crews arrive on time, wrap and protect furniture carefully, and keep customers informed. Michael is named repeatedly for prompt replies, patience and post move follow up calls. Quotes are widely seen as more affordable than larger competitors, with isolated reports of a chaotic offload and missing items.
Top Strengths:
- •Parcel Safety & Accountability: Customers consistently report belongings arriving in mint condition after cross province moves, with expert wrapping, careful loading and pre load damage checks. Where a mirror broke, the owner committed to covering the cost, which reviewers viewed as fair accountability.
Replied to 100% of negative reviews
Reply time on negative reviews: 1h 2m
TrustIndex
9.7
Ranking
#2
in Removals & Moving
Reply Time
9h 51m
NPS Score
90
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 1h 2m
Nov '25 - Oct '26
Frequently Asked Questions About Legend Removals South Africa
What do customers say about Legend Removals South Africa?
Based on recent customer reviews, Legend Removals South Africa is described as a dependable long distance moving company whose crews arrive on time, wrap and protect furniture carefully, and keep customers informed. Michael is named repeatedly for prompt replies, patience and post move follow up calls. Quotes are widely seen as more affordable than larger competitors, with isolated reports of a chaotic offload and missing items.
What is Legend Removals South Africa's biggest strength?
Legend Removals South Africa's biggest strength, according to Hellopeter's AI analysis, is Parcel Safety & Accountability. Customers consistently report belongings arriving in mint condition after cross province moves, with expert wrapping, careful loading and pre load damage checks. Where a mirror broke, the owner committed to covering the cost, which reviewers viewed as fair accountability.
What are the most common complaints about Legend Removals South Africa?
The most common complaint about Legend Removals South Africa, based on Hellopeter's AI analysis of recent customer reviews, is Tracking, Communication & Transparency. Communication is mostly praised as clear and proactive, yet a few customers wanted quicker notice when earlier jobs overran and collection times shifted. One long distance customer received no warning that the truck would arrive a day early.
How does Legend Removals South Africa compare to other Removals & Moving companies?
Legend Removals South Africa scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Removals & Moving, compared to the Removals & Moving industry average of 1.8. Their strongest theme is Customer Service (4.6); their weakest is Pricing & Billing (4.5). The top AI-rated Removals & Moving business on Hellopeter is Legend Removals South Africa (4.6). How is the AI Score calculated? →
Is Legend Removals South Africa trustworthy?
Legend Removals South Africa has a TrustIndex of 9.7 out of 10 on Hellopeter, based on 60 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 1 hour 2 min. Hellopeter has tracked Legend Removals South Africa across 595 total reviews. How is the TrustIndex calculated? →
Recent reviews (60)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2026
Of the three Removal companies that we have asked for quotes, Legend Removals has given us the be...
Of the three Removal companies that we have asked for quotes, Legend Removals has given us the best quote. Their friendly team has very efficiently and safely transported our furniture interprovincially during September, 2026. On the day they had offloaded, they've regularly communicated the progress of their truck to us. It all helped to minimise our personal stresses and made the move a very positive experience for us.
1 reviews | Active since Oct 2026
Of the three Removal companies that we have asked for quotes, Legend Removals has given us the be...
Of the three Removal companies that we have asked for quotes, Legend Removals has given us the best quote. Their friendly team has very efficiently and safely transported our furniture interprovincially during September, 2026. On the day they had offloaded, they've regularly communicated the progress of their truck to us. It all helped to minimise our personal stresses and made the move a very positive experience for us.
1 reviews | Active since Dec 2012
Legend removals are legendary. I can highly recommend.
MIchael and his team are not only extremely affordable, but also very accommodating. Even when my plans changed, they made a plan to assist me. All professionally done and efficient service. Second move i have done with them! Will use them in the future. I can highly recommend.
1 reviews | Active since Dec 2012
Legend removals are legendary. I can highly recommend.
MIchael and his team are not only extremely affordable, but also very accommodating. Even when my plans changed, they made a plan to assist me. All professionally done and efficient service. Second move i have done with them! Will use them in the future. I can highly recommend.
1 reviews | Active since Aug 2026
I recently used Legend Removals for my move from Bedford to Benoni, and the experience was excellent
I recently used Legend Removals for my move from Bedford to Benoni, and the experience was excellent! The move was effortless and efficient, and the staff were friendly, accommodating, and helpful throughout. They made a stressful day so much easier, and their quote was very reasonable. I highly recommend Legend Removals for a smooth, stress-free move!
1 reviews | Active since Aug 2026
I recently used Legend Removals for my move from Bedford to Benoni, and the experience was excellent
I recently used Legend Removals for my move from Bedford to Benoni, and the experience was excellent! The move was effortless and efficient, and the staff were friendly, accommodating, and helpful throughout. They made a stressful day so much easier, and their quote was very reasonable. I highly recommend Legend Removals for a smooth, stress-free move!
1 reviews | Active since Feb 2026
Legends Removals Move from Kempton Park to Paarl
I would like to send a shoutout to Michael and his team for handling my move from Kempton Park (Gauteng) to Paarl (Western Cape). Michael was always available when it came with regards to my planning and accommodated the unforeseen multiple changes to my schedule (I could not be more grateful). My belongings were delivered timeously and believe me, I had a great team behind me. If you want a trustworthy, affordable and great moving company please consider Legends Removal as your number 1 choice and you will not have to worry if your belonging will be taken care of............ I'd rate them higher if I could
1 reviews | Active since Feb 2026
Legends Removals Move from Kempton Park to Paarl
I would like to send a shoutout to Michael and his team for handling my move from Kempton Park (Gauteng) to Paarl (Western Cape). Michael was always available when it came with regards to my planning and accommodated the unforeseen multiple changes to my schedule (I could not be more grateful). My belongings were delivered timeously and believe me, I had a great team behind me. If you want a trustworthy, affordable and great moving company please consider Legends Removal as your number 1 choice and you will not have to worry if your belonging will be taken care of............ I'd rate them higher if I could
1 reviews | Active since Feb 2014
Michael and his team...
Michael and his team have been such a pleasure to work with, they have helped me with two moved so far, the moves were very seamless and the team is extremely professional, the guys were so helpful … I would definitely recommend legend removals services 🤌🏽🙌🏽… my definite go to moving company 🚐
1 reviews | Active since Feb 2014
Michael and his team...
Michael and his team have been such a pleasure to work with, they have helped me with two moved so far, the moves were very seamless and the team is extremely professional, the guys were so helpful … I would definitely recommend legend removals services 🤌🏽🙌🏽… my definite go to moving company 🚐
1 reviews | Active since Sept 2026
They helped me almost 7 years ago to move from Pretoria to Cape Town and then back from Cape Town
They helped me almost 7 years ago to move from Pretoria to Cape Town and then back from Cape Town. And now again. The service is next to none and the value for money is unbelievable. Thank you Michael and team for the great assistance you gave us.
1 reviews | Active since Sept 2026
They helped me almost 7 years ago to move from Pretoria to Cape Town and then back from Cape Town
They helped me almost 7 years ago to move from Pretoria to Cape Town and then back from Cape Town. And now again. The service is next to none and the value for money is unbelievable. Thank you Michael and team for the great assistance you gave us.