Based on recent customer reviews, Lazarus Motor Company earns strong praise on the sales and finance side, where staff like Yasmin, KT and William are credited with securing approvals, good interest rates and a smooth buying journey across the Ford, Mazda, Kia and Foton brands. Service reception also draws compliments, particularly Zelda Strauss at Ford Centurion. Frustration centres on the workshops, with customers describing revised quotes after booking, no apology for wasted trips, unresolved electrical and locking faults, breakdowns soon after servicing, and emails to management going unanswered.
TrustIndex
4.1
NPS Score
0
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Lazarus Motor Company
What do customers say about Lazarus Motor Company?
Based on recent customer reviews, Lazarus Motor Company earns strong praise on the sales and finance side, where staff like Yasmin, KT and William are credited with securing approvals, good interest rates and a smooth buying journey across the Ford, Mazda, Kia and Foton brands. Service reception also draws compliments, particularly Zelda Strauss at Ford Centurion. Frustration centres on the workshops, with customers describing revised quotes after booking, no apology for wasted trips, unresolved electrical and locking faults, breakdowns soon after servicing, and emails to management going unanswered.
Is Lazarus Motor Company trustworthy?
Lazarus Motor Company has a TrustIndex of 4.1 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Lazarus Motor Company across 187 total reviews. How is the TrustIndex calculated? →
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Sept 2015
Lazarus Landrover Service Dept very rude and ***********
I took my car in for repair at 7:30am, and they didn't start working on it, late afternoon, only to be after 3 pm they is a coolant leak, and they have to order parts and will receive them on Friday. The service manager called me, and he was very rude and blamed the delay at the cars from yesterday. What's the point then of bringing the car at 7:30am only for them to start working on it at 3pm? Very rude people.
1 reviews | Active since Sept 2015
Lazarus Landrover Service Dept very rude and ***********
I took my car in for repair at 7:30am, and they didn't start working on it, late afternoon, only to be after 3 pm they is a coolant leak, and they have to order parts and will receive them on Friday. The service manager called me, and he was very rude and blamed the delay at the cars from yesterday. What's the point then of bringing the car at 7:30am only for them to start working on it at 3pm? Very rude people.
1 reviews | Active since Sept 2012
Worst Dealership Ever
Land Rover Centurion has given me the worst after sales service. They have had my vehicle in for repairs for more than a month. Won’t provide a courtesy vehicle and keep extending the Vehicle part ETA. I am paying more than R30 000 for a car I don’t have and these guys are being dismissive. They have no desire to assist.
1 reviews | Active since Sept 2012
Worst Dealership Ever
Land Rover Centurion has given me the worst after sales service. They have had my vehicle in for repairs for more than a month. Won’t provide a courtesy vehicle and keep extending the Vehicle part ETA. I am paying more than R30 000 for a car I don’t have and these guys are being dismissive. They have no desire to assist.
1 reviews | Active since Dec 2024
Service
I visited Ford Lazarus yesterday to service my car. What a pain!! Initially, I requested a quote for a service, Nicoline sent me a quote, I didn’t book the service right away as I was still doing my quotes. After I got few quotes I decided to go with Ford, not only for the amount provided but also because I’ve always serviced my car there. Upon arrival, I was assisted by Janet, I explained to her that I got a quote and emailed it to her. I was then dropped off at work by one of their driver. At 10:00 I received an SMS to say they are working on my car but shortly after that I received a call from Janet, she said to me the quote provided was incorrect and therefore she can’t approve my service unless I agree to a new quote( which was 1500 more). I told her, no I can’t agree to that, as I was under the impression that I was going to pay what I was quoted initially. She said, she will speak to Nicoline and come back to me. Because, if she approve she will have to pay the difference. 10:40, Janet calls me, she then ask me to check my mails and respond on my email. No apology nothing, email was with a new quote and had to agree or decline. I declined the offer, she responded with an email saying my car will be ready for pick up at 12:30. Still no apology nothing, she didn’t even offer a transport to pick me up. Fine, 12:15 I was at Ford, she didn’t want to talk to me, just asked one of the guys to go get my car when she saw me. I waited for my car until at 12:40, when a technician walked in, and said he is busy servicing my car. What a joke!!! She now asked the technician, who approved for service, she checked her system and only then she decided to acknowledge my presence. She said we are servicing your car and I will ask my manager to approve it at the same price of the initial quote. Even at this point no apology, I then asked her if she is aware I’m also at work and me doing all this up and down is actually costing me, she said,”sorry madam, I will get a driver to take u to work”. Fine I was just disappointed and drained I left to work. At 15:30 she called again, with an attitude “madam your car is ready for pickup, should I arrange a driver to come now or at around 16?” I told her I will come. Suddenly I’m being offered a transport to get picked. My experience with Ford yesterday was a pain!! Janet Siwela made my day horrible. I don’t think going forward I will be doing business with Lazarus Ford.
1 reviews | Active since Dec 2024
Service
I visited Ford Lazarus yesterday to service my car. What a pain!! Initially, I requested a quote for a service, Nicoline sent me a quote, I didn’t book the service right away as I was still doing my quotes. After I got few quotes I decided to go with Ford, not only for the amount provided but also because I’ve always serviced my car there. Upon arrival, I was assisted by Janet, I explained to her that I got a quote and emailed it to her. I was then dropped off at work by one of their driver. At 10:00 I received an SMS to say they are working on my car but shortly after that I received a call from Janet, she said to me the quote provided was incorrect and therefore she can’t approve my service unless I agree to a new quote( which was 1500 more). I told her, no I can’t agree to that, as I was under the impression that I was going to pay what I was quoted initially. She said, she will speak to Nicoline and come back to me. Because, if she approve she will have to pay the difference. 10:40, Janet calls me, she then ask me to check my mails and respond on my email. No apology nothing, email was with a new quote and had to agree or decline. I declined the offer, she responded with an email saying my car will be ready for pick up at 12:30. Still no apology nothing, she didn’t even offer a transport to pick me up. Fine, 12:15 I was at Ford, she didn’t want to talk to me, just asked one of the guys to go get my car when she saw me. I waited for my car until at 12:40, when a technician walked in, and said he is busy servicing my car. What a joke!!! She now asked the technician, who approved for service, she checked her system and only then she decided to acknowledge my presence. She said we are servicing your car and I will ask my manager to approve it at the same price of the initial quote. Even at this point no apology, I then asked her if she is aware I’m also at work and me doing all this up and down is actually costing me, she said,”sorry madam, I will get a driver to take u to work”. Fine I was just disappointed and drained I left to work. At 15:30 she called again, with an attitude “madam your car is ready for pickup, should I arrange a driver to come now or at around 16?” I told her I will come. Suddenly I’m being offered a transport to get picked. My experience with Ford yesterday was a pain!! Janet Siwela made my day horrible. I don’t think going forward I will be doing business with Lazarus Ford.
1 reviews | Active since Apr 2024
Mazda Lazarus Shirking Responsibility for Car breakdown after service
I NEED TO ESCALATE THIS PLEASE!!!! and it pertains to Mazda Lazarus service department. My vehicle has broken down shortly after being serviced by your dealership and is not drivable. I am currently 85km away, and the towing cost is approximately R1700, which I cannot afford. I understand you may not have towing vehicles, but I need the dealership to take responsibility for assisting with recovery or covering the cost so the vehicle can be inspected.”
1 reviews | Active since Apr 2024
Mazda Lazarus Shirking Responsibility for Car breakdown after service
I NEED TO ESCALATE THIS PLEASE!!!! and it pertains to Mazda Lazarus service department. My vehicle has broken down shortly after being serviced by your dealership and is not drivable. I am currently 85km away, and the towing cost is approximately R1700, which I cannot afford. I understand you may not have towing vehicles, but I need the dealership to take responsibility for assisting with recovery or covering the cost so the vehicle can be inspected.”
1 reviews | Active since Jun 2020
Highly recommended!
I had an absolutely exceptional experience at Lazarus Mazda! KT and his team went above and beyond to help me purchase my dream car. From start to finish, they were quick, efficient, and incredibly supportive. Their dedication and professionalism made the entire process smooth and enjoyable. I truly appreciate the effort they put in to make this milestone special. Highly recommended!
1 reviews | Active since Jun 2020
Highly recommended!
I had an absolutely exceptional experience at Lazarus Mazda! KT and his team went above and beyond to help me purchase my dream car. From start to finish, they were quick, efficient, and incredibly supportive. Their dedication and professionalism made the entire process smooth and enjoyable. I truly appreciate the effort they put in to make this milestone special. Highly recommended!
1 reviews | Active since Mar 2026
Foton
My experience with Foton Lazarus Centurion was the best ever Yasmin the FNI got me approved where i was declined from Ford thanx Yasmin for your efforts towards your customers and for making our dreams come true i love my new Foton v7
1 reviews | Active since Mar 2026
Foton
My experience with Foton Lazarus Centurion was the best ever Yasmin the FNI got me approved where i was declined from Ford thanx Yasmin for your efforts towards your customers and for making our dreams come true i love my new Foton v7