Scores reflect the Overall AI Score for each category
Based on recent customer reviews, King Price Insurance delivers a consistently strong experience built around named consultants and fast digital response. Agent Quality and Customer Care (4.4) is the standout strength, supported by Communication and Responsiveness (4.1) and Pricing, Premiums and Transparency (3.9). The softer areas are Claims Handling and Resolution (3.8) and Repair and Service Provider Quality (3.7), where a recurring theme is stalled repairs and disputed declines.
Top Strengths:
- •Agent Quality & Customer Care: Customers name individual consultants constantly and describe them as patient, knowledgeable and genuinely caring. Emergency agents stay on the line until help arrives, and retention and review consultants actively look for savings rather than simply defending the existing premium.
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 59m
TrustIndex
10
Perfect Score
Ranking
#2
in Funeral Insurance
Reply Time
1h 38m
NPS Score
65
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 16h 59m
Oct '25 - Sep '26
Frequently Asked Questions About King Price Insurance
What do customers say about King Price Insurance?
Based on recent customer reviews, King Price Insurance delivers a consistently strong experience built around named consultants and fast digital response. Agent Quality and Customer Care (4.4) is the standout strength, supported by Communication and Responsiveness (4.1) and Pricing, Premiums and Transparency (3.9). The softer areas are Claims Handling and Resolution (3.8) and Repair and Service Provider Quality (3.7), where a recurring theme is stalled repairs and disputed declines.
What is King Price Insurance's biggest strength?
King Price Insurance's biggest strength, according to Hellopeter's AI analysis, is Agent Quality & Customer Care. Customers name individual consultants constantly and describe them as patient, knowledgeable and genuinely caring. Emergency agents stay on the line until help arrives, and retention and review consultants actively look for savings rather than simply defending the existing premium.
What are the most common complaints about King Price Insurance?
The most common complaint about King Price Insurance, based on Hellopeter's AI analysis of recent customer reviews, is Claims Handling & Resolution. While many motor claims settle inside two weeks, a recurring theme is warranty, engine, content and cellphone claims declined or delayed on repeat document requests. Customers also describe outstanding third party excess refunds and having to chase their own claim updates.
How does King Price Insurance compare to other Car Insurance companies?
King Price Insurance scores 4.2 out of 5 on Hellopeter's AI analysis of service quality in Car Insurance, compared to the Car Insurance industry average of 3.2. Their strongest theme is Agent Service (4.4); their weakest is Claims Handling (4). The top AI-rated Car Insurance business on Hellopeter is OUTsurance (4.2). How is the AI Score calculated? →
Is King Price Insurance trustworthy?
King Price Insurance has a TrustIndex of 10 out of 10 on Hellopeter, based on 17,888 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 16 hours 59 min. Hellopeter has tracked King Price Insurance across 122,930 total reviews. How is the TrustIndex calculated? →
Recent reviews (17,888)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2023
The consultant was very great and helpful
The consultant was very great and helpful. He served me well under a reasonable time. He made sure i understood everything he was saying. Im grateful
1 reviews | Active since Jul 2023
The consultant was very great and helpful
The consultant was very great and helpful. He served me well under a reasonable time. He made sure i understood everything he was saying. Im grateful
1 reviews | Active since Apr 2025
I would like to write a review about King Price Insurance
I would like to write a review about King Price Insurance
1 reviews | Active since Apr 2025
I would like to write a review about King Price Insurance
I would like to write a review about King Price Insurance
1 reviews | Active since Dec 2025
My experience with King Price was great because the consultant knew what he was talking about and...
My experience with King Price was great because the consultant knew what he was talking about and also gave best customer service
1 reviews | Active since Dec 2025
My experience with King Price was great because the consultant knew what he was talking about and...
My experience with King Price was great because the consultant knew what he was talking about and also gave best customer service

