Initially, it was quite frustrating dealing with the claims department to obtain answers regardin...

Initially, it was quite frustrating dealing with the claims department to obtain answers regarding an original part that had not been fitted during a previous repair, resulting in concerns raised by the dealership.

However, everything changed when we were assisted by Delini Naidoo. She handled our concerns professionally and efficiently and managed to get the claim approved within 24 hours.

It was an absolute pleasure dealing with her. Her exceptional customer service, dedication and willingness to assist made all the difference.

Thank you, Delini, for turning a frustrating experience into a positive one. Your outstanding service is truly appreciated!