Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Eastvaal Motors is most often praised for its sales floor, with named consultants across Middelburg, Bethal, Witbank and Potchefstroom guiding buyers quickly from first enquiry to delivery. Customers consistently describe patient, honest consultants and fast finance approvals. A recurring theme on the negative side is post-sale follow through, particularly licence discs, number plates and repairs that stall once the deal is signed.
Top Strengths:
- •Sales & Purchase Experience: Buyers repeatedly describe deals closed within 24 to 48 hours, clear finance and insurance explanations, and vehicles driven long distances to their doors. Sello Mahlangu, Olga du Toit, Leandri, Sifiso, Francois Deysel and Hannelie Burger are named for smooth, pressure free handovers.
Replied to 75% of negative reviews
Reply time on negative reviews: 4h 12m
TrustIndex
7.8
Â
Ranking
#32
in Car Dealerships
Reply Time
84h 12m
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NPS Score
45
Recommended: Likely
Replied to 75% of negative reviews
Reply time on negative reviews: 4h 12m
Nov '25 - Oct '26
Frequently Asked Questions About Eastvaal Motors
What do customers say about Eastvaal Motors?
Based on recent customer reviews, Eastvaal Motors is most often praised for its sales floor, with named consultants across Middelburg, Bethal, Witbank and Potchefstroom guiding buyers quickly from first enquiry to delivery. Customers consistently describe patient, honest consultants and fast finance approvals. A recurring theme on the negative side is post-sale follow through, particularly licence discs, number plates and repairs that stall once the deal is signed.
What is Eastvaal Motors's biggest strength?
Eastvaal Motors's biggest strength, according to Hellopeter's AI analysis, is Sales & Purchase Experience. Buyers repeatedly describe deals closed within 24 to 48 hours, clear finance and insurance explanations, and vehicles driven long distances to their doors. Sello Mahlangu, Olga du Toit, Leandri, Sifiso, Francois Deysel and Hannelie Burger are named for smooth, pressure free handovers.
What are the most common complaints about Eastvaal Motors?
The most common complaint about Eastvaal Motors, based on Hellopeter's AI analysis of recent customer reviews, is Communication & Aftercare. While some consultants call back within hours and follow up after handover, several customers describe months of chasing for licence discs, number plates, ordered parts and repair feedback, with unreturned messages from managers and a dealer principal.
How does Eastvaal Motors compare to other Car Dealerships companies?
Eastvaal Motors scores 3.8 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 3.9. Their strongest theme is Staff Quality (4.3); their weakest is Communication (3). The top AI-rated Car Dealerships business on Hellopeter is EZ-Wheels (4.7). How is the AI Score calculated? →
Is Eastvaal Motors trustworthy?
Eastvaal Motors has a TrustIndex of 7.8 out of 10 on Hellopeter, based on 50 reviews in the last 12 months. They reply to 75% of negative reviews, typically within 4 hours 12 min. Hellopeter has tracked Eastvaal Motors across 332 total reviews. How is the TrustIndex calculated? →
Recent reviews (50)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2020
Poor reflection on Eastvaal.Auto
Driver's side rear view mirror ordered and paid. After a month of waiting mirror arrived at dealer. Mirror was supposed to be sent via courier to my adress in Edenburg Free State a month ago. Mirtor still hasn't arrived.
1 reviews | Active since Oct 2020
Poor reflection on Eastvaal.Auto
Driver's side rear view mirror ordered and paid. After a month of waiting mirror arrived at dealer. Mirror was supposed to be sent via courier to my adress in Edenburg Free State a month ago. Mirtor still hasn't arrived.
1 reviews | Active since Jan 2020
I would like to sincerely thank Sello Mahlangu and Leandri Strauss from Eastvaal Middelburg for the outstanding service you provided throughout the entire process
I would like to sincerely thank Sello Mahlangu and Leandri Strauss from Eastvaal Middelburg for the outstanding service you provided throughout the entire process. Your professionalism, friendliness, and willingness to assist made everything so easy, smooth, and stress-free. I truly appreciate how quickly everything was handled and the effort you put into ensuring a great experience from start to finish. It has been an absolute pleasure dealing with you. Thank you once again for your exceptional service. I will gladly recommend you and Haval to anyone looking for outstanding customer service. Best regards TC Els
1 reviews | Active since Jan 2020
I would like to sincerely thank Sello Mahlangu and Leandri Strauss from Eastvaal Middelburg for the outstanding service you provided throughout the entire process
I would like to sincerely thank Sello Mahlangu and Leandri Strauss from Eastvaal Middelburg for the outstanding service you provided throughout the entire process. Your professionalism, friendliness, and willingness to assist made everything so easy, smooth, and stress-free. I truly appreciate how quickly everything was handled and the effort you put into ensuring a great experience from start to finish. It has been an absolute pleasure dealing with you. Thank you once again for your exceptional service. I will gladly recommend you and Haval to anyone looking for outstanding customer service. Best regards TC Els
1 reviews | Active since Jun 2026
*_Great service from Middelburg sales executive Mr Sello Mahlangu*_ I bought my HAVAL pro 1
*_Great service from Middelburg sales executive Mr Sello Mahlangu*_ I bought my HAVAL pro 1.5T from Eastvaal Haval Middelburg and the experience was excellent. He was patient, explained all the finance and insurance options clearly, and didn’t pressure me to decide on the spot. The handover was smooth and the car was delivered clean and ready. Would definitely recommend to anyone looking for a car in Middelburg to contact Mr Sello Mahlangu. You’ve done an awesome job for me Mahlangu and timeously. I’m speechless because I never thought it could be done in one day. May God bless you abundantly. Thanks once again my brother.
1 reviews | Active since Jun 2026
*_Great service from Middelburg sales executive Mr Sello Mahlangu*_ I bought my HAVAL pro 1
*_Great service from Middelburg sales executive Mr Sello Mahlangu*_ I bought my HAVAL pro 1.5T from Eastvaal Haval Middelburg and the experience was excellent. He was patient, explained all the finance and insurance options clearly, and didn’t pressure me to decide on the spot. The handover was smooth and the car was delivered clean and ready. Would definitely recommend to anyone looking for a car in Middelburg to contact Mr Sello Mahlangu. You’ve done an awesome job for me Mahlangu and timeously. I’m speechless because I never thought it could be done in one day. May God bless you abundantly. Thanks once again my brother.
1 reviews | Active since Aug 2016
Five star service.
Wonderful experience from the start of the transaction to the end. The vehicle was delivered to me in Meyerton and the condition of the car was mint. Sale person was very helpful and continously updated me on progress of my deal. I would definitely recommend Eastvaal motors to friends and family.
1 reviews | Active since Aug 2016
Five star service.
Wonderful experience from the start of the transaction to the end. The vehicle was delivered to me in Meyerton and the condition of the car was mint. Sale person was very helpful and continously updated me on progress of my deal. I would definitely recommend Eastvaal motors to friends and family.