Based on recent customer reviews, Dress your Tech is heavily criticised for unresolved refunds and credits on returned or uncollected Pargo orders, with customers waiting weeks or months while queries are repeatedly escalated without any feedback. Shoppers redeeming Telkom, Vodacom, eBucks and Capitec loyalty vouchers report invalid codes, missing VAT invoices, faulty accessories and phones or emails going unanswered. Several reviewers also flag unrecognised R149 DYT debit orders. Positive experiences do exist, praising named consultants such as Takalani, Nikita and Masana, next-day delivery and good product quality.
Replied to 100% of negative reviews
Reply time on negative reviews: 19h 51m
TrustIndex
3.8
Ranking
#6
in Electronics & Technology
Reply Time
17h 36m
NPS Score
-65
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 19h 51m
Nov '25 - Oct '26
Frequently Asked Questions About Dress your Tech
What do customers say about Dress your Tech?
Based on recent customer reviews, Dress your Tech is heavily criticised for unresolved refunds and credits on returned or uncollected Pargo orders, with customers waiting weeks or months while queries are repeatedly escalated without any feedback. Shoppers redeeming Telkom, Vodacom, eBucks and Capitec loyalty vouchers report invalid codes, missing VAT invoices, faulty accessories and phones or emails going unanswered. Several reviewers also flag unrecognised R149 DYT debit orders. Positive experiences do exist, praising named consultants such as Takalani, Nikita and Masana, next-day delivery and good product quality.
Is Dress your Tech trustworthy?
Dress your Tech has a TrustIndex of 3.8 out of 10 on Hellopeter, based on 30 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 19 hours 51 min. Hellopeter has tracked Dress your Tech across 89 total reviews. How is the TrustIndex calculated? →
Recent reviews (30)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2016
Give credit where it deserves great service
Wow what great service and quality products. Extremely happy with the order process and delivery and the quality of the products received. Thank you and keep it up!!!
1 reviews | Active since May 2016
Give credit where it deserves great service
Wow what great service and quality products. Extremely happy with the order process and delivery and the quality of the products received. Thank you and keep it up!!!
1 reviews | Active since Nov 2025
Their service is horrible, they have been sitting with my refund for 3 weeks, everytime you call they escalate and
*******, unreachable, horrible service, unprofessional, for 2 weeks now I have been waiting for my refund
1 reviews | Active since Sept 2026
Horrible experience at dress your tech
Absolutely terrible. I purchased an anker charger from them 8 months ago and it stopped working now , so I contacted anker as they offer an 18 month warranty however it expired before I purchased the item whilst it was still with dress you tech. I contacted dress your tech and the employee Mmaphefo Chaka told me that I should log a return on dress your techs site , so I did that, for almost two weeks I waited for an email to see if my return had been approved, finally last week Thursday they called me and told me that a driver will be sent out tomorrow (on that Friday) to collect the item , and that they trading hours are right up till 5pm. So I was finally relieved and made arrangements to take off from work so that I could be home for them to pick up the item , however they did not. On Monday I contacted them and they said “expect a driver within the next hour” , however nobody arrived , so yesterday ( Tuesday) I left them alone and gave them one last chance to prove themselves, I didn’t contact them and waited for a driver , however they didn’t show up, today when I tried to contact them , my calls were being declined , so I am absolutely angry , and I am stuck without a charger , I’ve been borrowing my colleagues chargers to charge my device at work and when I get home , my phones dead , because I have no charger I couldn’t charge it . I am still waiting for my charger to be collected and for me to be reimbursed wether by gifting me a dress your tech voucher or cash , I just need to get another anker zolo 33w charger. Lihle Hlatshwayo Was the employee that processed my return. I am very angry , can someone please inform Dress your tech , because besides hellopeter , the next step is to resort to social media.
1 reviews | Active since Sept 2026
Horrible experience at dress your tech
Absolutely terrible. I purchased an anker charger from them 8 months ago and it stopped working now , so I contacted anker as they offer an 18 month warranty however it expired before I purchased the item whilst it was still with dress you tech. I contacted dress your tech and the employee Mmaphefo Chaka told me that I should log a return on dress your techs site , so I did that, for almost two weeks I waited for an email to see if my return had been approved, finally last week Thursday they called me and told me that a driver will be sent out tomorrow (on that Friday) to collect the item , and that they trading hours are right up till 5pm. So I was finally relieved and made arrangements to take off from work so that I could be home for them to pick up the item , however they did not. On Monday I contacted them and they said “expect a driver within the next hour” , however nobody arrived , so yesterday ( Tuesday) I left them alone and gave them one last chance to prove themselves, I didn’t contact them and waited for a driver , however they didn’t show up, today when I tried to contact them , my calls were being declined , so I am absolutely angry , and I am stuck without a charger , I’ve been borrowing my colleagues chargers to charge my device at work and when I get home , my phones dead , because I have no charger I couldn’t charge it . I am still waiting for my charger to be collected and for me to be reimbursed wether by gifting me a dress your tech voucher or cash , I just need to get another anker zolo 33w charger. Lihle Hlatshwayo Was the employee that processed my return. I am very angry , can someone please inform Dress your tech , because besides hellopeter , the next step is to resort to social media.
1 reviews | Active since Nov 2017
Top class service and delivery service
Ive placed my order yesterday 6 August 2026 and received it 7 August 2026. Speedy and efficient delivery by Dress Your Tech, Pargo and Uber. Thank you to all concern delivering my parcel speedily.
1 reviews | Active since Nov 2017
Top class service and delivery service
Ive placed my order yesterday 6 August 2026 and received it 7 August 2026. Speedy and efficient delivery by Dress Your Tech, Pargo and Uber. Thank you to all concern delivering my parcel speedily.
1 reviews | Active since Aug 2018
WHEN INTERNAL PROCESS LOOSES CUSTOMERS BE WARNED
There was a problem with my collection of the order, and it was sent back to dress your tech by the nominated Pargo pick up depot (Clicks). This was in MAY '26. I followed up with a call and was told that there are processes and while the goods were returned to Dress Your Tech, a credit would be issued and I would be notified via e-mail so I can reorder. I again called two weeks later hoping process had taken place. I was advised again politely that there are processes In June I wrote again and again in later June. I received a CRM generated e mail to my request for their internal process to be finalised which stated merely "hoping my query was resolved". I have called three times. (please check recordings) NOW it is the END OF JULY and I have not received a credit to reorder. POLITE BOT-STYLE SCRIPTED CALL CENTRE BUT POWERLESS TO RESOLVE OR ASSIST- due to "internal processes that I must understand have to be followed"....hmmm There are no controls to ensure effective reverse logistics and credits so that customers can obtain resolution for goods not collected by customers and returned to the seller.
1 reviews | Active since Aug 2018
WHEN INTERNAL PROCESS LOOSES CUSTOMERS BE WARNED
There was a problem with my collection of the order, and it was sent back to dress your tech by the nominated Pargo pick up depot (Clicks). This was in MAY '26. I followed up with a call and was told that there are processes and while the goods were returned to Dress Your Tech, a credit would be issued and I would be notified via e-mail so I can reorder. I again called two weeks later hoping process had taken place. I was advised again politely that there are processes In June I wrote again and again in later June. I received a CRM generated e mail to my request for their internal process to be finalised which stated merely "hoping my query was resolved". I have called three times. (please check recordings) NOW it is the END OF JULY and I have not received a credit to reorder. POLITE BOT-STYLE SCRIPTED CALL CENTRE BUT POWERLESS TO RESOLVE OR ASSIST- due to "internal processes that I must understand have to be followed"....hmmm There are no controls to ensure effective reverse logistics and credits so that customers can obtain resolution for goods not collected by customers and returned to the seller.
1 reviews | Active since Nov 2014
Pathetic ****s and *******
I joined Dress your tech through game then I was sent a voucher and ordered a powerbank. They delivered the poerbank but I could not go and collect it due to some issues I had. The parcel was then collected and sent back to Dress your tech, I then emailed them after a few days and asked them to either send me the powerbank again or process a refund. I was told the refund will be done but till today I have not received anything, they don't communicate, I'm, the one that always do follow ups and then that's when the attend to me and make empty promises. It's been 2 months now, I'm so sick of this service I don't wanna lie
1 reviews | Active since Nov 2014
Pathetic ****s and *******
I joined Dress your tech through game then I was sent a voucher and ordered a powerbank. They delivered the poerbank but I could not go and collect it due to some issues I had. The parcel was then collected and sent back to Dress your tech, I then emailed them after a few days and asked them to either send me the powerbank again or process a refund. I was told the refund will be done but till today I have not received anything, they don't communicate, I'm, the one that always do follow ups and then that's when the attend to me and make empty promises. It's been 2 months now, I'm so sick of this service I don't wanna lie
1 reviews | Active since May 2022
Exceptional bad service.
First you can never get through to the call centre. Phone just keeps dying. And if you do get through, the staff are extremely unhelpfull. Also no assistance on email. Stay as far away as possible.