Denzil Kleu Properties
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Denzil Kleu Properties
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Tiffany T
1 reviews | Active since Aug 2026
24 Aug 2026, 17:41
Poor Communication and No Regard for People’s Time
⭐️ If I could give zero stars, I would. I app**** for a unit through this agent and responded promptly when he contacted me with a question. After hearing nothing for 10 days, he eventually contacted me asking whether I was still interested. I asked whether there were other candidates still interested, and he told me there were not. We proceeded with the viewing, which went well. When I asked what the next steps would be, I was then told that the unit was no longer available. This was extremely disappointing, particularly because I had cancelled a lease with another agent based on the impression that I qualified and that, provided I followed the required procedure, I would be able to secure the unit. And on top of that I waited for hours for a response! I called him afterwards because I was understandably extremely unhappy with the situation. During that conversation, he asked when I would like to move in and said he would email the owner and get back to me as soon as possible. Days have now passed, and I have still received no response. The lack of communication and the way this entire process was handled has been incredibly disappointing and, quite frankly, unacceptable. I understand that circumstances can change and that an application does not guarantee a property, but clear and timely communication is the bare minimum, especially when someone’s housing arrangements are involved. I would strongly encourage anyone considering doing business with this company to carefully research their experiences and reviews beforehand. Unfortunately, my experience has left me feeling completely disregarded and extremely disappointed in the level of service I received. Based on other reviews, it’s clear that this is not an isolated experience. Similar complaints have been made by other people, yet there appears to be no effort from their side to improve or address the issues. The repeated disregard for people’s time, communication and circumstances is extremely disappointing and says a lot about the way they treat applicants.
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Tiffany T
1 reviews | Active since Aug 2026
24 Aug 2026, 17:41
Poor Communication and No Regard for People’s Time
⭐️ If I could give zero stars, I would. I app**** for a unit through this agent and responded promptly when he contacted me with a question. After hearing nothing for 10 days, he eventually contacted me asking whether I was still interested. I asked whether there were other candidates still interested, and he told me there were not. We proceeded with the viewing, which went well. When I asked what the next steps would be, I was then told that the unit was no longer available. This was extremely disappointing, particularly because I had cancelled a lease with another agent based on the impression that I qualified and that, provided I followed the required procedure, I would be able to secure the unit. And on top of that I waited for hours for a response! I called him afterwards because I was understandably extremely unhappy with the situation. During that conversation, he asked when I would like to move in and said he would email the owner and get back to me as soon as possible. Days have now passed, and I have still received no response. The lack of communication and the way this entire process was handled has been incredibly disappointing and, quite frankly, unacceptable. I understand that circumstances can change and that an application does not guarantee a property, but clear and timely communication is the bare minimum, especially when someone’s housing arrangements are involved. I would strongly encourage anyone considering doing business with this company to carefully research their experiences and reviews beforehand. Unfortunately, my experience has left me feeling completely disregarded and extremely disappointed in the level of service I received. Based on other reviews, it’s clear that this is not an isolated experience. Similar complaints have been made by other people, yet there appears to be no effort from their side to improve or address the issues. The repeated disregard for people’s time, communication and circumstances is extremely disappointing and says a lot about the way they treat applicants.
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Ceondre S
1 reviews | Active since May 2026
6 May 2026, 16:37
Unacceptable Handling of Deposit and Complete Lack of Accountability
The way my deposit has been handled by Elsabe and the principal, Denzil Kleu, is completely unacceptable and raises serious concerns. From the beginning, there has been no transparency regarding my deposit. The amounts provided do not match what was paid, and every time I request clarity, I receive different and conflicting explanations from both Elsabe and Denzil Kleu. The information keeps changing and does not align with the documentation that has been provided. To date, they have failed to provide a proper, accurate reconciliation of my deposit. This is a basic requirement when handling client funds, yet it has simply not been done. Instead, I am met with vague responses, contradictions, and ongoing delays with no clear resolution. There have also been deductions made from the deposit without clear communication or a proper breakdown. When questioned, neither Elsabe nor Denzil Kleu has been able to provide consistent, verifiable answers. The lack of accountability and transparency is extremely concerning. At this point, this is no longer just poor communication — it reflects a serious failure in the handling and administration of client funds. As a tenant, I should not have to continuously chase for clarity or fight for a proper accounting of my own money. We rented the property through Elsabe, and the ongoing issues are directly with her and the principal, Denzil Kleu. This entire experience has been frustrating, stressful, and completely unacceptable. I would strongly caution anyone to be extremely careful before trusting them with a deposit or any financial matters.
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Ceondre S
1 reviews | Active since May 2026
6 May 2026, 16:37
Unacceptable Handling of Deposit and Complete Lack of Accountability
The way my deposit has been handled by Elsabe and the principal, Denzil Kleu, is completely unacceptable and raises serious concerns. From the beginning, there has been no transparency regarding my deposit. The amounts provided do not match what was paid, and every time I request clarity, I receive different and conflicting explanations from both Elsabe and Denzil Kleu. The information keeps changing and does not align with the documentation that has been provided. To date, they have failed to provide a proper, accurate reconciliation of my deposit. This is a basic requirement when handling client funds, yet it has simply not been done. Instead, I am met with vague responses, contradictions, and ongoing delays with no clear resolution. There have also been deductions made from the deposit without clear communication or a proper breakdown. When questioned, neither Elsabe nor Denzil Kleu has been able to provide consistent, verifiable answers. The lack of accountability and transparency is extremely concerning. At this point, this is no longer just poor communication — it reflects a serious failure in the handling and administration of client funds. As a tenant, I should not have to continuously chase for clarity or fight for a proper accounting of my own money. We rented the property through Elsabe, and the ongoing issues are directly with her and the principal, Denzil Kleu. This entire experience has been frustrating, stressful, and completely unacceptable. I would strongly caution anyone to be extremely careful before trusting them with a deposit or any financial matters.
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Ruan S
1 reviews | Active since May 2026
6 May 2026, 16:32
*********** agents
This has been an extremely frustrating and unacceptable experience from start to finish. We rented a property through Elsabe from Denzil Kleu, and just three days before moving in, we were given notice because the property had been sold. With no real choice and relocating from another province, we were placed into another property without even being given the opportunity to view it. When we arrived, the condition of the property was shocking. It was dirty, unhygienic, and infested with bugs and mice. We raised these issues repeatedly, but were constantly met with excuses instead of solutions. After two months of struggling to live in those conditions, we had no choice but to arrange and pay for pest control ourselves. Elsabe eventually agreed that we could move out, acknowledging that the property did not meet basic living standards. However, despite this, they refused to reimburse us for the pest control costs. What is even more concerning is the ongoing issue with our deposit. From early on, we raised concerns about the amounts and lack of clarity, yet to this day there is still no proper reconciliation. Both Elsabe and the Principal, Denzil Kleu, have continuously provided conflicting and incorrect information, and have failed to clearly account for where the full deposit has gone. This entire experience has been handled with a complete lack of professionalism, accountability, and transparency. Tenants should not have to fight this hard for basic living conditions or for clarity on their own money. I would strongly caution anyone against dealing with this agency.
Helpful (0)
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Ruan S
1 reviews | Active since May 2026
6 May 2026, 16:32
*********** agents
This has been an extremely frustrating and unacceptable experience from start to finish. We rented a property through Elsabe from Denzil Kleu, and just three days before moving in, we were given notice because the property had been sold. With no real choice and relocating from another province, we were placed into another property without even being given the opportunity to view it. When we arrived, the condition of the property was shocking. It was dirty, unhygienic, and infested with bugs and mice. We raised these issues repeatedly, but were constantly met with excuses instead of solutions. After two months of struggling to live in those conditions, we had no choice but to arrange and pay for pest control ourselves. Elsabe eventually agreed that we could move out, acknowledging that the property did not meet basic living standards. However, despite this, they refused to reimburse us for the pest control costs. What is even more concerning is the ongoing issue with our deposit. From early on, we raised concerns about the amounts and lack of clarity, yet to this day there is still no proper reconciliation. Both Elsabe and the Principal, Denzil Kleu, have continuously provided conflicting and incorrect information, and have failed to clearly account for where the full deposit has gone. This entire experience has been handled with a complete lack of professionalism, accountability, and transparency. Tenants should not have to fight this hard for basic living conditions or for clarity on their own money. I would strongly caution anyone against dealing with this agency.
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Replies (0)