Custom Apparel
Unclaimed Business
|2|6 Reviews (last 12 months)|This business does not respond to reviews
Custom Apparel
Unclaimed Business
|2
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2|6 Reviews
Oct '25 - Sep '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
Mandisa M
1 reviews | Active since Aug 2022
1 Aug 2026, 21:36
Poor service
I received the wrong item. I asked for a refund, since I no longer wanted the items I ordered. They promised to send the courier to fetch the the item. I've been waiting for the past 2 weeks. When I email, they don't respond.
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Mandisa M
1 reviews | Active since Aug 2022
1 Aug 2026, 21:36
Poor service
I received the wrong item. I asked for a refund, since I no longer wanted the items I ordered. They promised to send the courier to fetch the the item. I've been waiting for the past 2 weeks. When I email, they don't respond.
0
Replies (0)JO
Jessica O
1 reviews | Active since Jul 2026
7 Jul 2026, 10:37
Great prints, smelly material. Not built for curvy golfers.
Idea is amazing, but shirts stink after one wear and the women’s clothing is not designed for curvy women. The skort rides up completely so that it’s impossible to wear for anything save a ****ty costume party 🤷🏼♀️ Saving grace: the men’s padel shorts are great.
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Jessica O
1 reviews | Active since Jul 2026
7 Jul 2026, 10:37
Great prints, smelly material. Not built for curvy golfers.
Idea is amazing, but shirts stink after one wear and the women’s clothing is not designed for curvy women. The skort rides up completely so that it’s impossible to wear for anything save a ****ty costume party 🤷🏼♀️ Saving grace: the men’s padel shorts are great.
0
Replies (0)BF
BRETT F
1 reviews | Active since Apr 2026
16 Apr 2026, 16:23
BUYER BEWARE
I contacted Custom Apparel to ask if they could do an overnight delivery of 6 pairs of golf shorts. They said sure, I would need to pay the shipping costs. I agreed. They sent the quote, I approved it. They sent bank details. I made the payment and sent the Proof of Payment through. Then it all went wrong. I then got a message to say they cant send them unless I buy the 6 pairs through their website and pay for them (again) online, and they would refund me the initial amount I had already paid. I did not agree to this and instead canceled the order. I was told as soon as the money cleared the next day, I would be refunded. Now, I have received confirmation that the money has cleared but they can't do the refund and I can expect to get the refund next week.
Helpful (0)
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BRETT F
1 reviews | Active since Apr 2026
16 Apr 2026, 16:23
BUYER BEWARE
I contacted Custom Apparel to ask if they could do an overnight delivery of 6 pairs of golf shorts. They said sure, I would need to pay the shipping costs. I agreed. They sent the quote, I approved it. They sent bank details. I made the payment and sent the Proof of Payment through. Then it all went wrong. I then got a message to say they cant send them unless I buy the 6 pairs through their website and pay for them (again) online, and they would refund me the initial amount I had already paid. I did not agree to this and instead canceled the order. I was told as soon as the money cleared the next day, I would be refunded. Now, I have received confirmation that the money has cleared but they can't do the refund and I can expect to get the refund next week.
0
Replies (0)JD
Jolene D
1 reviews | Active since Oct 2024
27 Jan 2026, 09:13
Fast, Efficient, and Totally Worth It!
I am beyond impressed with Custom Apparel! My partner placed an order yesterday at 11:00 (3 pants for R999), and by this morning we already received confirmation that it’s out for delivery. That kind of turnaround is amazing, especially when orders usually take 3–7 days. The speed and efficiency completely exceeded my expectations. I’m extremely satisfied with this experience and will definitely be ordering from them again very soon!
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Jolene D
1 reviews | Active since Oct 2024
27 Jan 2026, 09:13
Fast, Efficient, and Totally Worth It!
I am beyond impressed with Custom Apparel! My partner placed an order yesterday at 11:00 (3 pants for R999), and by this morning we already received confirmation that it’s out for delivery. That kind of turnaround is amazing, especially when orders usually take 3–7 days. The speed and efficiency completely exceeded my expectations. I’m extremely satisfied with this experience and will definitely be ordering from them again very soon!
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Replies (0)TD
Tanya D
1 reviews | Active since Feb 2022
25 Jan 2026, 15:38
Unprofessional, 2 months later. Still waiting on my refund😒
Incredibly unprofessional service, will Never buy through them ever again. I bought 3 pairs of golf shorts on black friday deal, firstly I was informed they over sold and wanted to change my order to totally different material then what I had ordered, after 2 weeks of late emails I asked for replacement. After 3 weeks of no reply or very late replies on my message, I asked for refund. I have been waiting from the 23rd of December. Unacceptable! I have ordered in the past and was happy with my purchase. This treatment is utterly disgusting unprofessional and a joke. Refund was apparently placed on 12 Jan, Im still waiting on my refund😤
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Tanya D
1 reviews | Active since Feb 2022
25 Jan 2026, 15:38
Unprofessional, 2 months later. Still waiting on my refund😒
Incredibly unprofessional service, will Never buy through them ever again. I bought 3 pairs of golf shorts on black friday deal, firstly I was informed they over sold and wanted to change my order to totally different material then what I had ordered, after 2 weeks of late emails I asked for replacement. After 3 weeks of no reply or very late replies on my message, I asked for refund. I have been waiting from the 23rd of December. Unacceptable! I have ordered in the past and was happy with my purchase. This treatment is utterly disgusting unprofessional and a joke. Refund was apparently placed on 12 Jan, Im still waiting on my refund😤
0
Replies (0)mJ
murray J
1 reviews | Active since Sept 2013
19 Jan 2026, 12:05
ZERO SERIVCE REFUND STILL PENDING
Awful service. Received golf shorts that I ordered. I was not happy with the quality of the material, and thus sent it back and requested a refund. When I heard nothing, I contacted them via WA and after quite some time was told they had not received my return. This message was subsequently deleted and another sent to advise that they had indeed received my parcel. I enquired when I would receive a refund and was told their accounts department was on leave till the 12th. Again, 2026 backwards and forwards trying to get someone, anyone to respond. Finally I called and was told the person in accounts has been off for a month there is a backlog of refunds needing to be done. At this point I had had enough and told them this was a Custom Apparel problem and not my problem. I was then advised I would receive a call back. Well, well, well, not surprisingly, I received no call and NO REFUND! Based off my experience I would not purchase from them again
Helpful (0)
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murray J
1 reviews | Active since Sept 2013
19 Jan 2026, 12:05
ZERO SERIVCE REFUND STILL PENDING
Awful service. Received golf shorts that I ordered. I was not happy with the quality of the material, and thus sent it back and requested a refund. When I heard nothing, I contacted them via WA and after quite some time was told they had not received my return. This message was subsequently deleted and another sent to advise that they had indeed received my parcel. I enquired when I would receive a refund and was told their accounts department was on leave till the 12th. Again, 2026 backwards and forwards trying to get someone, anyone to respond. Finally I called and was told the person in accounts has been off for a month there is a backlog of refunds needing to be done. At this point I had had enough and told them this was a Custom Apparel problem and not my problem. I was then advised I would receive a call back. Well, well, well, not surprisingly, I received no call and NO REFUND! Based off my experience I would not purchase from them again
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