ZERO SERIVCE REFUND STILL PENDING

Awful service. Received golf shorts that I ordered. I was not happy with the quality of the material, and thus sent it back and requested a refund. When I heard nothing, I contacted them via WA and after quite some time was told they had not received my return. This message was subsequently deleted and another sent to advise that they had indeed received my parcel. I enquired when I would receive a refund and was told their accounts department was on leave till the 12th. Again, 2026 backwards and forwards trying to get someone, anyone to respond. Finally I called and was told the person in accounts has been off for a month there is a backlog of refunds needing to be done. At this point I had had enough and told them this was a Custom Apparel problem and not my problem. I was then advised I would receive a call back. Well, well, well, not surprisingly, I received no call and NO REFUND!

Based off my experience I would not purchase from them again