Burger king wonderpark
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Burger king wonderpark
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePK
Pontsho K
1 reviews | Active since Mar 2025
18 May 2026, 08:38
Worst service ever I will never ever eat at Burger King again
Burger King [jubilee mall ] - Smelly floor, ignored complaint, singled out on return I sat at [@ Burger King Jubilee Mall ] with a sticky, smelly spill under my table and asked the cashier from the till in a friendly manner to clean it. She ignored me, gave attitude, and walked off without mopping, so I had to change tables and still eat with the mess. I went to the kiosks to get her help again. When I pointed out the spill, she never bothered to check and just ignored me again. I left to eat at McDonald’s instead, but since it’s Halaal they don’t allow outside non-Halaal food, so I had to come back to Burger King to finish my meal. When I returned, she never came back herself. Instead her friend came over and watched me, like she’d been told to keep an eye on me. I got singled out instead of an apology. I’m asking the branch manager to: 1. Train staff on hygiene, spill protocols, and basic respect toward customers 2. Review how complaints at the kiosk and tables are handled 3. Offer a gesture of goodwill for the inconvenience I can identify the cashier involved.
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Pontsho K
1 reviews | Active since Mar 2025
18 May 2026, 08:38
Worst service ever I will never ever eat at Burger King again
Burger King [jubilee mall ] - Smelly floor, ignored complaint, singled out on return I sat at [@ Burger King Jubilee Mall ] with a sticky, smelly spill under my table and asked the cashier from the till in a friendly manner to clean it. She ignored me, gave attitude, and walked off without mopping, so I had to change tables and still eat with the mess. I went to the kiosks to get her help again. When I pointed out the spill, she never bothered to check and just ignored me again. I left to eat at McDonald’s instead, but since it’s Halaal they don’t allow outside non-Halaal food, so I had to come back to Burger King to finish my meal. When I returned, she never came back herself. Instead her friend came over and watched me, like she’d been told to keep an eye on me. I got singled out instead of an apology. I’m asking the branch manager to: 1. Train staff on hygiene, spill protocols, and basic respect toward customers 2. Review how complaints at the kiosk and tables are handled 3. Offer a gesture of goodwill for the inconvenience I can identify the cashier involved.
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Replies (0)T
Thulisile
1 reviews | Active since May 2026
5 May 2026, 12:21
I went to the store and bought some food , paid with phone and the money went out of my account and the manager said they haven't received anything from their side
I went to the store and bought some food , paid with phone and the money went out of my account and the manager said they haven't received anything from their side. I proceeded to pay again and the money has not been reversed to my account. I've been calling and going to the store numerous times but still I haven't been helped since the 24th April 2026.
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Thulisile
1 reviews | Active since May 2026
5 May 2026, 12:21
I went to the store and bought some food , paid with phone and the money went out of my account and the manager said they haven't received anything from their side
I went to the store and bought some food , paid with phone and the money went out of my account and the manager said they haven't received anything from their side. I proceeded to pay again and the money has not been reversed to my account. I've been calling and going to the store numerous times but still I haven't been helped since the 24th April 2026.
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Tshepo M
1 reviews | Active since Mar 2026
25 Mar 2026, 14:35
Burger King wonderpark
I had a terrible experience at Burger King wonderpark. We paid for our food and the payment showed as approved, but then it was suddenly reversed on they are statement, leaving us confused and stressed. No one explained properly what was going on, and we were basically left to figure it out ourselves. This kind of payment issue is unacceptable, especially when customers are just trying to buy food. It caused unnecessary frustration and honestly ruined the whole experience. Staff should be better trained to handle situations like this and communicate clearly instead of leaving customers in the dark. Very disappointing. I wouldn’t recommend this place based on how this was handled. And we waited for 1 hour to get feedback. And we were hungry this is unprofessional.
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Tshepo M
1 reviews | Active since Mar 2026
25 Mar 2026, 14:35
Burger King wonderpark
I had a terrible experience at Burger King wonderpark. We paid for our food and the payment showed as approved, but then it was suddenly reversed on they are statement, leaving us confused and stressed. No one explained properly what was going on, and we were basically left to figure it out ourselves. This kind of payment issue is unacceptable, especially when customers are just trying to buy food. It caused unnecessary frustration and honestly ruined the whole experience. Staff should be better trained to handle situations like this and communicate clearly instead of leaving customers in the dark. Very disappointing. I wouldn’t recommend this place based on how this was handled. And we waited for 1 hour to get feedback. And we were hungry this is unprofessional.
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