Bradlows Quagga Centre
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Bradlows Quagga Centre
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Dec '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since May 2016
10 Sept 2026, 13:02
BAD SERVICE AND MILLICIOUS ACTS
on the 7th September i saw a phone online a14 samsung selling at R2199 called my nearest store centurion the lady said she doesn't have on stock, but QUAGGA center has due to me staying far from pta west i asked a friend to buy for me in store. I initially called the store spoke to Cecilia who conformed they have stock i must give my id and cell number she will reserve it.I sent my friend when she got there Thabo second in charge manager said he cant sell it because the store manager is on leave and apparently the stock is for the warehouse.They suggested i buy on line R2199+R295 which is extra R295 i can't afford to do that now because i had to give my friend money for petrol to go there to pick up the phone i logged a compliant with head office was given a ref number*** today when i followed up they said its resolved by the same guy who refused to sell the phone to me how can i complain the same person resolves the matter. I believe that there is something malicious happening there how do you book the phone on my id but can't sell it to me?
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Anonymous
1 reviews | Active since May 2016
10 Sept 2026, 13:02
BAD SERVICE AND MILLICIOUS ACTS
on the 7th September i saw a phone online a14 samsung selling at R2199 called my nearest store centurion the lady said she doesn't have on stock, but QUAGGA center has due to me staying far from pta west i asked a friend to buy for me in store. I initially called the store spoke to Cecilia who conformed they have stock i must give my id and cell number she will reserve it.I sent my friend when she got there Thabo second in charge manager said he cant sell it because the store manager is on leave and apparently the stock is for the warehouse.They suggested i buy on line R2199+R295 which is extra R295 i can't afford to do that now because i had to give my friend money for petrol to go there to pick up the phone i logged a compliant with head office was given a ref number*** today when i followed up they said its resolved by the same guy who refused to sell the phone to me how can i complain the same person resolves the matter. I believe that there is something malicious happening there how do you book the phone on my id but can't sell it to me?
0
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Lulu N
1 reviews | Active since Nov 2024
16 Jan 2026, 13:32
Horrible
I am writing this review with great disappointment due to my experience with Bradlows Quagga. Since my initial purchase in 2024, I have faced several issues. I bought a 58-inch Hisense TV and a 16kg top loader Hisense washing machine, and the manager promised a gift, which I never received. On January 8, I visited the store to report an issue with the washing machine, which had locked itself with my child's clothes inside. The lady who assisted me seemed unsurprised, and Thabo requested that I take pictures of the machine's back and send them to him. Despite his assurance that he would update me, I have received no communication. I have made numerous calls to the call centre and visited the store, only to be told that the technician had been allocated and would contact me. As of today, I have received no help or communication. This experience has been a nightmare, and I regret my purchase from Bradlows. The only positive aspect was my interaction with Precious Mahlangu and Asispho, who were honest and communicative. I request that Bradlows take responsibility for their product and resolve this issue. I have paid in full for both the television and washing machine and do not owe them any money. I will escalate this matter further if necessary. I’m in pain imagine this was child’s clothes then
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Lulu N
1 reviews | Active since Nov 2024
16 Jan 2026, 13:32
Horrible
I am writing this review with great disappointment due to my experience with Bradlows Quagga. Since my initial purchase in 2024, I have faced several issues. I bought a 58-inch Hisense TV and a 16kg top loader Hisense washing machine, and the manager promised a gift, which I never received. On January 8, I visited the store to report an issue with the washing machine, which had locked itself with my child's clothes inside. The lady who assisted me seemed unsurprised, and Thabo requested that I take pictures of the machine's back and send them to him. Despite his assurance that he would update me, I have received no communication. I have made numerous calls to the call centre and visited the store, only to be told that the technician had been allocated and would contact me. As of today, I have received no help or communication. This experience has been a nightmare, and I regret my purchase from Bradlows. The only positive aspect was my interaction with Precious Mahlangu and Asispho, who were honest and communicative. I request that Bradlows take responsibility for their product and resolve this issue. I have paid in full for both the television and washing machine and do not owe them any money. I will escalate this matter further if necessary. I’m in pain imagine this was child’s clothes then
0
Replies (0)NM
Nqobile M
1 reviews | Active since May 2018
19 Dec 2025, 12:21
Highest level of incompetency.
Received the worst service at Bradlows Quagga Centre. On the 16th I went there to buy a stove and oven. I was told that they didn’t have stock for the stove that I wanted and the waiting period can be lengthy. The sales consultant convinced me to get a different one that they had stock on. Because I urgently needed it the next day or worst case scenario in 48 hours I agreed to it. After payment was made then the problem started. Stove was not delivered next day as they promised, no updates were given to me, spoke to 5 different people that gave me different information as to why there’s delays. What annoyed me the most is that the stove couldn’t be released because the warehouse needed an ID to release or whatever the case is and they didn’t have my ID. How when I gave in all documents on the day. Why must I be inconvenienced because of a flop that was done by them. I should have been given correct information regarding delivery so that I can make an informed decision if I wanted to buy or go somewhere else! I’m beyond livid. The least they could have done is update me but no I’m the one who had to keep calling and kept speaking to different people that gave me different information, literally all of them had something different to say to me!!!!!!!!!
Helpful (0)
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Nqobile M
1 reviews | Active since May 2018
19 Dec 2025, 12:21
Highest level of incompetency.
Received the worst service at Bradlows Quagga Centre. On the 16th I went there to buy a stove and oven. I was told that they didn’t have stock for the stove that I wanted and the waiting period can be lengthy. The sales consultant convinced me to get a different one that they had stock on. Because I urgently needed it the next day or worst case scenario in 48 hours I agreed to it. After payment was made then the problem started. Stove was not delivered next day as they promised, no updates were given to me, spoke to 5 different people that gave me different information as to why there’s delays. What annoyed me the most is that the stove couldn’t be released because the warehouse needed an ID to release or whatever the case is and they didn’t have my ID. How when I gave in all documents on the day. Why must I be inconvenienced because of a flop that was done by them. I should have been given correct information regarding delivery so that I can make an informed decision if I wanted to buy or go somewhere else! I’m beyond livid. The least they could have done is update me but no I’m the one who had to keep calling and kept speaking to different people that gave me different information, literally all of them had something different to say to me!!!!!!!!!
0
Replies (0)