Based on recent customer reviews, Bloomable earns strong praise for fresh, beautifully presented bouquets, courteous staff and constant email updates, with several customers highlighting quick cross-province deliveries from KZN to Gauteng and arrangements that lasted well beyond the occasion. However, a cluster of recent complaints points to failed or late deliveries on important dates, unanswered calls and emails, reliance on unannounced third-party florists, and same-day delivery options advertised for areas such as Yzerfontein that are not actually serviced. Communication at the point of failure remains the biggest weakness.
Replied to 100% of negative reviews
Reply time on negative reviews: 96h 47m
TrustIndex
5.5
Reply Time
334h 22m
NPS Score
-100
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 96h 47m
Oct '25 - Sep '26
Frequently Asked Questions About Bloomable
What do customers say about Bloomable?
Based on recent customer reviews, Bloomable earns strong praise for fresh, beautifully presented bouquets, courteous staff and constant email updates, with several customers highlighting quick cross-province deliveries from KZN to Gauteng and arrangements that lasted well beyond the occasion. However, a cluster of recent complaints points to failed or late deliveries on important dates, unanswered calls and emails, reliance on unannounced third-party florists, and same-day delivery options advertised for areas such as Yzerfontein that are not actually serviced. Communication at the point of failure remains the biggest weakness.
Is Bloomable trustworthy?
Bloomable has a TrustIndex of 5.5 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 96 hours 47 min. Hellopeter has tracked Bloomable across 183 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Oct 2018
Incorrect advertising
Your website shows same day deliver to Yzerfontein, I select the same day delivery gifts, chose a gift from there, even selected delivery date for the next day and after going through the entire process, I get this a message telling me that shipping is not available! Please stop wasting peoples time with wrong advertising!
1 reviews | Active since Oct 2018
Incorrect advertising
Your website shows same day deliver to Yzerfontein, I select the same day delivery gifts, chose a gift from there, even selected delivery date for the next day and after going through the entire process, I get this a message telling me that shipping is not available! Please stop wasting peoples time with wrong advertising!
1 reviews | Active since Jun 2024
Unacceptable service form Bloomable
Absolutely the worst services ever. I placed an order 3 days before my wedding anniversary, requesting that the Boquet I ordered for my wedding anniversary day be delivered in the morning. 3days later and It is 15:18 on the my wedding annivesary day and no flowers. Nowhere on thewebsite did Bloomable indicate that they use 3rd party florists to make up and deliver the flowers. If I knew that I would have directly gone to a florist ner me, but I needed a service to deliver the flowers as a gift, which never happend and is now a major fight. I was called by a different florist whom I had no connection with, trying to establish who I am and and where I live. I sent an email to a Natassja to confirm the delivery, Natassja simply responded the that the delivery will be done between 8-5. This is not what I requested and why I ordered 3 days before the time! You have effectively ruined the start of my anniversary day and made me look like a incomptetent person. I could not even gift my wife a bunch of flowers on our first wedding annivessary! I am furios! This is absolutely pathetic and unacceptable. I am instructing Bloomable as a unsatisfied client who enjoyed no service from Bloomable a full refund and a cancellation of my order. I will go on social media and do what I need to do to get you to refund me my money.
1 reviews | Active since Jun 2024
Unacceptable service form Bloomable
Absolutely the worst services ever. I placed an order 3 days before my wedding anniversary, requesting that the Boquet I ordered for my wedding anniversary day be delivered in the morning. 3days later and It is 15:18 on the my wedding annivesary day and no flowers. Nowhere on thewebsite did Bloomable indicate that they use 3rd party florists to make up and deliver the flowers. If I knew that I would have directly gone to a florist ner me, but I needed a service to deliver the flowers as a gift, which never happend and is now a major fight. I was called by a different florist whom I had no connection with, trying to establish who I am and and where I live. I sent an email to a Natassja to confirm the delivery, Natassja simply responded the that the delivery will be done between 8-5. This is not what I requested and why I ordered 3 days before the time! You have effectively ruined the start of my anniversary day and made me look like a incomptetent person. I could not even gift my wife a bunch of flowers on our first wedding annivessary! I am furios! This is absolutely pathetic and unacceptable. I am instructing Bloomable as a unsatisfied client who enjoyed no service from Bloomable a full refund and a cancellation of my order. I will go on social media and do what I need to do to get you to refund me my money.
1 reviews | Active since Nov 2025
Golden Birthday Flowers
Hi, I ordered (not the usual) a bouquet 💐 of flowers for my daughter on her Golden Birthday 🎈. The flowers delivered exceeded my expectations. She was so happy to have received her flowers. Thanks to Team Bloomble for stepping up and giving her what was required from me. Very best. Carel
1 reviews | Active since Nov 2025
Golden Birthday Flowers
Hi, I ordered (not the usual) a bouquet 💐 of flowers for my daughter on her Golden Birthday 🎈. The flowers delivered exceeded my expectations. She was so happy to have received her flowers. Thanks to Team Bloomble for stepping up and giving her what was required from me. Very best. Carel
1 reviews | Active since Feb 2020
VERY IMPRESSED WITH BLOOMABLE ONLINE FLORIST
WONDERFUL, WONDERFUL EXPERIENCE - FIRST TIME USER, FLOWERS ORDERED ONLINE (KZN TO GAUTENG), PAID ONLINE, FLOWERS DELIVERED IN A FEW HOURS - KEPT UPDATED BY E-MAIL CONSTANTLY. VERY IMPRESSED
1 reviews | Active since Feb 2020
VERY IMPRESSED WITH BLOOMABLE ONLINE FLORIST
WONDERFUL, WONDERFUL EXPERIENCE - FIRST TIME USER, FLOWERS ORDERED ONLINE (KZN TO GAUTENG), PAID ONLINE, FLOWERS DELIVERED IN A FEW HOURS - KEPT UPDATED BY E-MAIL CONSTANTLY. VERY IMPRESSED