1 reviews | Active since Dec 2010
Absolutely horrific service received from bloomable
Absolutely horrible service received from Bloomable.
My order for delivery was placed and paid, 2 days in advance. Special delivery instructions were given, 2 days in advance.
The day of the delivery, no delivery takes place and the specified time. No feedback, no nothing. Nothing!!!!
At 13h02 I ask for a update, on a delivery, which should have taken place, 4 hours ago. Only to be told... only at 13h45, oh sorry, no stock is available so we could not make the delivery. But dont worry, we are getting someone else to deliver it now. Even though it is way to late now and the delivery is pointless.
My recommendation is, stay away from Bloomable. They are useless at the one basic task they have to perform.
Hi Gideon, we sincerely apologise for the disappointment and frustration caused by your experience.
Our florists source fresh flowers daily, often collecting them from markets or farms in the morning before preparing and dispatching deliveries. Unfortunately, this means we can’t always accommodate specific delivery times, including your 9am request. While we always do our best to honour these requests, timed deliveries aren’t guaranteed.
We recognise that our communication could have been better, and we’re sorry we let you down on this occasion.
Hi Gideon, we sincerely apologise for the disappointment and frustration caused by your experience.
Our florists source fresh flowers daily, often collecting them from markets or farms in the morning before preparing and dispatching deliveries. Unfortunately, this means we can’t always accommodate specific delivery times, including your 9am request. While we always do our best to honour these requests, timed deliveries aren’t guaranteed.
We recognise that our communication could have been better, and we’re sorry we let you down on this occasion.