NPS Score
33
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Beurer South Africa
How is Beurer South Africa rated on Hellopeter?
Hellopeter has tracked Beurer South Africa across 7 reviews. Beurer South Africa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Beurer South Africa? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2015
Shockingly amazing service
My machine stopped working after 3 or 4 weeks, I emailed them and they arranged immediately for it to be collected from my home and then the next morning I got an email saying the machine is faulty and they are replacing it with a new unit and they sent it out almost immediately. In today's time with such bad customer service... This was amazing service.... Almost shocking that it was so brilliant.... Thank you
1 reviews | Active since Apr 2015
Shockingly amazing service
My machine stopped working after 3 or 4 weeks, I emailed them and they arranged immediately for it to be collected from my home and then the next morning I got an email saying the machine is faulty and they are replacing it with a new unit and they sent it out almost immediately. In today's time with such bad customer service... This was amazing service.... Almost shocking that it was so brilliant.... Thank you
1 reviews | Active since Nov 2024
JENNY AT BEURER IS A CUSTOMER SERVICE CHAMPION
My Beurer's BP machine's, battery cover got lost. I searched for the company's email and enquired if they could assist with a replacement. Jenny answered me within the hour. She requested me to send her my machines product code. That same evening i took a picture and emailed her the information. The very next day Jenny contacted me saying that she had a look in their storeroom, and that she will be couriering the part to my delivery address. That same day she emailed me the waybill nr. This afternoon it arrived. They didn't charge me one cent. Jenny at Beurer is a CUSTOMER SERVICE CHAMPION. Ive never received such prompt service, this year. I definitely will never ever buy another product, than BEURER. Can definitely recommend them. SPEAK TO JENNY.
1 reviews | Active since Nov 2024
JENNY AT BEURER IS A CUSTOMER SERVICE CHAMPION
My Beurer's BP machine's, battery cover got lost. I searched for the company's email and enquired if they could assist with a replacement. Jenny answered me within the hour. She requested me to send her my machines product code. That same evening i took a picture and emailed her the information. The very next day Jenny contacted me saying that she had a look in their storeroom, and that she will be couriering the part to my delivery address. That same day she emailed me the waybill nr. This afternoon it arrived. They didn't charge me one cent. Jenny at Beurer is a CUSTOMER SERVICE CHAMPION. Ive never received such prompt service, this year. I definitely will never ever buy another product, than BEURER. Can definitely recommend them. SPEAK TO JENNY.
1 reviews | Active since Apr 2017
Blood pressure device junk
I purchased the wrist blood pressure monitor with bluetooth. It never worked and kept giving the same error message. Furthermore, the bluetooth was never able to connect. Customer service wanted to know at what point the data transfer got interrupted. Apparently unable to understand that there was never any data to transfer. Total waste of money!
1 reviews | Active since Apr 2017
Blood pressure device junk
I purchased the wrist blood pressure monitor with bluetooth. It never worked and kept giving the same error message. Furthermore, the bluetooth was never able to connect. Customer service wanted to know at what point the data transfer got interrupted. Apparently unable to understand that there was never any data to transfer. Total waste of money!
1 reviews | Active since Jul 2026
Most effective warranty and customer service
Beurer SA’s customer service was incredible throughout the process of assessing and replacing my TENS machine that had stopped working after two years. Registering the device’s warranty was a simple process and after emailing *** I received the most prompt, helpful, and clear instructions for sending my original device in, after which Beurer sent its replacement which is functioning perfectly. Their customer support team is effective, professional, and genuinely engaged in communication.
1 reviews | Active since Jul 2026
Most effective warranty and customer service
Beurer SA’s customer service was incredible throughout the process of assessing and replacing my TENS machine that had stopped working after two years. Registering the device’s warranty was a simple process and after emailing *** I received the most prompt, helpful, and clear instructions for sending my original device in, after which Beurer sent its replacement which is functioning perfectly. Their customer support team is effective, professional, and genuinely engaged in communication.