LC
Leanne C

1 reviews | Active since Apr 2015

04 Sept 2026, 15:29

Shockingly amazing service

My machine stopped working after 3 or 4 weeks, I emailed them and they arranged immediately for it to be collected from my home and then the next morning I got an email saying the machine is faulty and they are replacing it with a new unit and they sent it out almost immediately. In today's time with such bad customer service... This was amazing service.... Almost shocking that it was so brilliant.... Thank you

0
Replies (1)
Beurer South Africa
Beurer South Africa's reply01 Oct 2026, 11:55
Official

Hi Leanne, thank you, this really made our day! We're sorry your machine let you down after only a few weeks, but we're glad we could get a new one to you quickly. Enjoy it, and if you ever need us again, you know where to find us.

The Beurer South Africa team