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Derrick B

1 reviews | Active since Nov 2024

31 Aug 2026, 15:45

JENNY AT BEURER IS A CUSTOMER SERVICE CHAMPION

My Beurer's BP machine's, battery cover got lost. I searched for the company's email and enquired if they could assist with a replacement. Jenny answered me within the hour. She requested me to send her my machines product code. That same evening i took a picture and emailed her the information. The very next day Jenny contacted me saying that she had a look in their storeroom, and that she will be couriering the part to my delivery address. That same day she emailed me the waybill nr. This afternoon it arrived. They didn't charge me one cent. Jenny at Beurer is a CUSTOMER SERVICE CHAMPION. Ive never received such prompt service, this year. I definitely will never ever buy another product, than BEURER. Can definitely recommend them. SPEAK TO JENNY.

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Replies (1)
Beurer South Africa
Beurer South Africa's reply01 Oct 2026, 11:56
Official

Hi Derrick, thank you so much for this! We've passed your message on to Jenny, and she was very chuffed. A missing battery cover shouldn't put a good monitor out of action, so we're happy we had one in the storeroom. Thanks for sticking with Beurer.

The Beurer South Africa team